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Residence Inn Houston Westchase on Westheimer

Residence Inn$139*
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#129 of 506 Hotels in Houston
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Residence Inn Houston Westchase on Westheimer
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111 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Stavanger, Norway
Reviewed 3 days ago NEWvia mobile

This hotel is pretty average, the best thing being the spacious apartments with fully equipped kitchen and separate living room area. The pool was under maintenance and the gym is very basic. The cooked breakfast was very poor.

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Helpful?
Thank Gianluca M
Sacramento
Reviewed 3 days ago NEWvia mobile

First the bad. I've stayed in better. Exposed wire on wall. Toilet seat had a noticeable tilt to one side. Pool was empty. Construction in some rooms. Gate to parking lot not working. Faucet in bathroom was loose. Generally it has maintenance issues. Now the good. Room was clean and quiet

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Helpful?
Thank pwilk30978
Reviewed 2 weeks ago

I was in Houston for almost 2 weeks on Business. This hotel met my every need. The rooms were spacious and clean. Kitchen area was a Must have for me. Love the 2 minute walk to the Kroger Grocery store! Had a BBQ with some co workers and the staff was awesome in helping me prepare. Love the layout of...

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Helpful?
Thank Lisa Q
Julie A, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Lisa Q Thank you so much for your 5 star review. I am so excited you will be returning soon and have told your company you only want to stay with us. I hope to meet you on the next trip so I can thank you personally. We will definitely look in to your requests to make sure you...

Oslo, Norway
Reviewed 3 weeks ago via mobile

Stayed here two nights (after a break of several years where I was frequently staying here when in Houston). The place is in progress of being upgraded throughout. The rooms / suites is very nice and modern. Bathroom small but functional. Air condition in the room very noisy and disturbing (have experienced much better effect and silent modes in most...

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Helpful?
Thank Fornebu
Julie A, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Fornebu, Thank you for reviewing your recent stay and for the 4 stars. I am glad you enjoyed our staff and had the chance to experience our amenities. Thank you also for your feedback on your room, we will definitely be following up with the AC to make sure any issues are fixed going forward. I appreciate this information...

Reviewed 4 weeks ago via mobile

My first review on Residence inn was 5 star. But now I changed my mind a little bit. This stay was 10 weeks, so I've seen a lot:) I wasn't really happy about a few aspects during my stay, but in general it was really good. Residence inn is going through renovation right now and there were some issues for...

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Helpful?
Thank Gale M
Julie A, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Gale M Thank you for your 4 star review of your extended stay. I understand your frustrations with the renovation, we are all exited for it to be finished. Thank you for recognizing the hard work put in by the staff during this time of transition. The renovation should be completed by the end of May, however I will...

Boston, Massachusetts
Reviewed April 17, 2017

I'm pleased with the great service, and spacious, clean and comfortable room suite with A complete kitchenette with new full fridge, oven, dishwasher and sink, and sofa bed along with the spacious bathroom with new soft towels and bedroom. The AC is good and quiet. It makes you feel at home. The parking lot is spacious. It's an enjoyable stay...

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Helpful?
Thank Dovan1410
Julie A, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Dovan1410, Thank you for taking the time to review your recent stay with us and for the 4 star rating. We enjoyed being your home away from home and I am glad you got to enjoy the sights of Houston during your trip. Thank you also for your kind words about our staff, I have shared your feedback with...

Atlanta, Georgia
Reviewed February 13, 2017

not in a great area BUT had no issues and the employees did a nice job. Clean room , good breakfast and good extras ...nice superbowl party ! Had maintenance fix a few small issues and housekeeping was good as well. Usually stay at 5 star properties but This did the trick. would go back again....only wish they had a...

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Helpful?
Thank Dave L
Kyle M, Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Thanks for the kind words and rating my hotel such an outstanding score! I too had such a good time having everyone here for super bowl! Infact it was a BLAST! Im glad to hear you enjoyed yourself as much as I did! In regards to the maintence issues I want you to keep in mind that in the near...

San Diego, California
Reviewed January 20, 2017

Up to standards for Residence Inns, much like the many others we have stayed. Staff was helpful. Breakfast was good. Recommended. Our suite had the amenities and a comfortable bed. You will get a good nights rest.

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Helpful?
Thank Walker S
Kyle M, Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Walker S, Thank you for taking the time to review us on trip advisor. Im pleased to know you enjoyed your stay. I can agree with you about or staff and they have a great way of making you feel right at home. Im glad you were able to get a goods night rest and have a great breakfast...

Venezuela
Reviewed January 19, 2017

I required a a nice place to Stay , near a Places to Eat plus the alternative to Cook inn and also near a Shopping Mall, well this is it . This Hotel has a very good friendly staff that go the extra mile to help you. Nice breakfast Included ( better than the average of similar hotels ) ,...

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Helpful?
Thank outlander11
Kyle M, Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Dear Outlander11, Thank you so much for your terrific review of our hotel. You really went the extra mile in describing our hotel and the amenities. It's comments like yours that really make us who we are and we are thrilled to know you enjoyed yourself!! We look forward to serving you again the next time your in town!

Reviewed January 9, 2017

Hi all, That's my first review ever maybe , and the reason why I am writing that because I have seen an amazing customer service here starting from Hotel manager (Kyle) , (Athena- front desk) ,(Megan-front desk manager) ,( Dontez- front desk) denize , roberta , and everybody . I am a frequent flyer and I go everywhere , I...

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Helpful?
Thank abdulaziz a
Kyle M, General Manager at Residence Inn Houston Westchase on Westheimer, responded to this review

Hey There Abdulaziz a, I want to say Thank you from the bottom of our hearts for this kind comments. And you ARE family, i hope you know that! We truly appreciate you being with us and becoming part of our Residence Inn Family. It is an honor having you and I know everyone will be SO excited to see...

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68 photos of this hotel

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Conference Facilities

Additional Information about Residence Inn Houston Westchase on Westheimer

Address: 9965 Westheimer @ Elmside, Houston, TX 77042 (Formerly Residence Inn Houston Westchase)
Location: United States > Texas > Texas Gulf Coast > Houston > Westchase
Price Range: $96 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston Westchase on Westheimer 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Houston
Houston Residence Inn
Hotel Style:
#93 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Houston Westchase on Westheimer staff and other travelers.
1 question
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Questions? Get answers from Residence Inn Houston Westchase on Westheimer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“all rooms are nice”
DaveL705, Feb 13, 2017 | Read review
“1512 Suite was good”
744walkers, Jan 20, 2017 | Read review
“clean rooms”
F678GKalia, Nov 22, 2016 | Read review
“Room 202 - Corner most on 1st floor gets full sun-light. If you like to have natural light”
, Oct 27, 2016 | Read review
“Floor 3 in block A has a very nice view of either the pool or skyscrapers”
, Sep 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Residence Inn
$139* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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