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Residence Inn Houston by The Galleria

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#137 of 493 Hotels in Houston
GreenLeadersBronze level
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Residence Inn Houston by The Galleria
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178 Reviews from our TripAdvisor Community

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Showing 153: English reviews
Saint Louis, Missouri, United States
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff is always friendly and courteous. Lady Garcia at the front desk is wonderful. Rooms are clean and spacious. Location is convenient to Galleria and may restaurants. Safe neighborhood. Quiet location.

Helpful?
Thank Janis B
HOUGL, Guest Relations Manager at Residence Inn Houston by The Galleria, responded to this review

Thank you so much for taking that time to review our property. I am so glad that you enjoyed your stay and location close to the Galleria! We hope we get to see you the next time you are in Houston! More 

Graham, TX
Level Contributor
161 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed July 28, 2016

Booked the room here because the JW Marriott (where my corporate meetings were being held) seemed a little excessive on price. While the rooms aren't 5 star (they ARE clean, large and very comfortable) the staff and level of service her is 10 star! Upon arrival, I was informed that I had been selected as "guest of the day". My... More 

Helpful?
Thank Craigh-KRPH
Ras Tanura
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2016

Our initial room was a bit tight for 3 of us and large luggage. The hotel manager, Julie Swanson, was so accommodating and managed to get us a larger suite-style room which worked well for us (room 522). Every member of staff we encountered from the front desk to the room cleaners to the lovely ladies at breakfast & the... More 

Helpful?
Thank Janice m
HOUGL, Guest Service Representative at Residence Inn Houston by The Galleria, responded to this review

Thanks for taking the time to review your time with us and I'm pleased to see you found your stay comfortable. It is our pleasure to make sure each and every one of our guests is happy with their stay! Thanks again and we hope to see you again in the future! More 

Denver, Colorado
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 29, 2016

This is a clean, comfortable and pet-friendly hotel. So grateful to have the amenities so close to the Galleria. Staff is outstanding - especially Hannah! Breakfast staff are pleasant and they remembered us from last year! Wish there was more grass nearby for the dogs but you can't have everything...

Helpful?
Thank Loretta T
HOUGL, Guest Services Representative at Residence Inn Houston by The Galleria, responded to this review

Thank you for your kind words, and we are delighted to welcome you back to the Residence Inn Brand! I will be sharing your wonderful comments with our team as we always like to recognize them for a job well done. Our location is very convenient for business and leisure guests and I’m happy to hear you were able to... More 

Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 16, 2016 via mobile

Probably the nicest set of staff I have ever seen in my travels! From Porsha to all the rest of the team I met a class act. Hotel was a great locale across from Galleria and within walking distance to Post Oak. Breakfast was great and they even had a a happy hour with wine, beer, bratwurst, veggie burgers and... More 

Helpful?
Thank Christopher V
HOUGL, Guest Services Representative at Residence Inn Houston by The Galleria, responded to this review

Thank you for sharing about your recent visit to our property! We are excited to hear you enjoyed your spacious suite and full kitchen. Our team is always ready to assist in any way possible! We hope to see you on your next trip to Houston! More 

Millburn, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

We had a pleasant stay here. The room was clean, breakfast was ample and varied, and the service was friendly and proficient throughout. The hotel is slightly dated but for the location, price and overall experience well worth it. My one suggestion is that closed gates should be more clearly label. We were not sure where or how to enter... More 

Helpful?
Thank hobs5k
HOUGL, Guest Services Representative at Residence Inn Houston by The Galleria, responded to this review

Thank you for taking time to comment on your recent stay! I apologize for any inconveniences you had while entering the property upon arrival. Our goal is to be the cleanest and friendliest hotel, and I'm happy to hear we were able to exceed your expectations in that department. Thank you again for your comments and we hope to see... More 

Chapala, Mexico
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 8, 2016

The CCF held their May 2016 Summit at this property for 5 nights. We really enjoyed having kitchenettes and rooms that were side by side. Even though the OTC convention was in town and rooms scarce, Marriot's Residdence Inn came through for us. Highly recommend taking a look if you are staying in Houston. Booking with your membership will get... More 

Helpful?
Thank Maurice L
HOUGL, Guest Services Representative at Residence Inn Houston by The Galleria, responded to this review

Thank you for sharing about your recent visit to our property! We are excited to hear you enjoyed your spacious suite and full kitchen. Our team is always ready to assist in any way possible! We hope to see you on your next trip to Houston! More 

Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed March 23, 2016 via mobile

Been a Marriott Rewards for years now but never stayed at a Residence Inn before. I chose this one for being close to the Galleria and for the weekend rate. Little I know, I fell in love with the place. It's a walking distance from Galleria and Post Oak plaza. As soon as we arrived, we were greeted by the... More 

Helpful?
Thank Mahmoud E
HOUGL, Guest Services Representative at Residence Inn Houston by The Galleria, responded to this review

Thank you for your kind words, and we are delighted to welcome you back to the Residence Inn Brand! I will be sharing your wonderful comments with our team as we always like to recognize them for a job well done. Our location is very convenient for business and leisure guests and I’m happy to hear you were able to... More 

Dallas, Texas, United States
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 16, 2016

Older hotel with a location within walking distance to Galleria Mall. Very nice and helpful staff. All rooms open to the outside - this is not a characteristic of a Category 4 hotel in my opinion. This makes it louder than other hotels. Free breakfast was fine and consistent with like hotels we have stayed at before.

Helpful?
Thank Tom B
HOUGL, Guest Services Representive at Residence Inn Houston by The Galleria, responded to this review

Thank you for sharing about your recent visit to our property! We appreciate your feedback regarding your recent stay at our property. I'm pleased to hear our location was convenient for your visit. Once again, thank you for your feedback and we look forward to seeing you on your next visit! More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 5, 2016 via mobile

I was in Block 7, got a one big room with single TV set, kitchen bedroom , toilet attached. Ask for a room having 2 TV sets then its much better, you get phone charging in bed table and some privacy. My room had a toilet issue and shower gel went out-of-stock. Hotel is in a good location with The... More 

Helpful?
Thank Victor S
HOUGL, Guest Services Representative at Residence Inn Houston by The Galleria, responded to this review

Thank you for taking time to provide feedback on your recent stay at our property. We truly value your comments as it allows us the opportunity to improve our hotel. I would like to apologize for the inconveniences you encountered during your stay. With a mission to provide superior customer service, we take great pride in serving your needs and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Residence Inn Houston by the Galleria is ideally located off I-610, just west of downtown. This great location provides easy access to Houston's top destinations including the Museum District and NRG Stadium, while being within walking distance of the Galleria Mall. The pet-friendly suites are 50% larger than standard hotel rooms, and feature flat-screen TVs with premium cable, free WiFi, plush bedding, and fully-equipped kitchens. Guests will enjoy starting their day off right with a free breakfast buffet, and they can relax in the afternoons by the outdoor pool. Maintain your workout routine in the 24-hour fitness center. The Residence Inn Houston by The Galleria offers a prime location and thoughtful amenities to make it one of the top hotels near the Galleria. ... more   less 

Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Rd, Houston, TX 77056-5139
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $113 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn
Hotel Style:
#21 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
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