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Residence Inn Houston by The Galleria

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#139 of 497 Hotels in Houston
GreenLeadersBronze level
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1 room 2 adults 0 children
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Residence Inn Houston by The Galleria
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188 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Canada
Reviewed 1 week ago

First let me say the staff at this hotel was amazing! From the lady who answered my calls prior to my arrival and assisted me in my special requests ( Her name was blessing ) to the other lady who checked me in and breakfast attendant who was amazingly friendly and an asset to the hotel . Everyone was amazingly...

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Helpful?
Thank Princess_Huda
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you so much for staying with us and taking the time to write a review. We are glad you had a great stay! Sincerely, Adam P. General Manager

Dallas, Texas
Reviewed 1 week ago

This is a must visit hotel. Large clean rooms, full kitchen, exceptional staff, excellent full hot breakfast buffet, secured premises with covered parking, easy access to mall, shops, variety of eating establishments, easy freeway access.

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Helpful?
Thank Emanuel B
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you very much for staying with us and for taking the time to write a great review! We are so glad you enjoyed your stay and we hope to see you again soon. Sincerely, Adam P. General Manager

Houston, Texas
Reviewed 4 weeks ago

I had a great experience at the Residence Inn Houston Galleria. The hotel is conveniently located in vicinity of everything you could possibly need. The ENTIRE staff is outstanding! I've stayed in hundreds of hotels over the years and this is the best customer service i've experienced. The evening staff with Blessing were very attentive with guest needs and they...

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Helpful?
Thank markensonp09
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you so much for staying with us and taking the time to write a great review. We are so happy you loved your stay and found our staff attentive and wonderful. We hope to see you again in the future! Sincerely, Adam P. General Manager

Austin, Texas
Reviewed 5 weeks ago

Great location, right across from the Galleria. Pet friendly, immaculate, smells nice, stove, full size fridge, microwave, dishwasher. Friendly staff. Room service, gated property. TV, large rooms. Free breakfast

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Helpful?
Thank ruthibob
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you very much for staying with us and taking the time to review our hotel. We are so happy you enjoyed your stay and everything about our property. We hope to see you again in the future! Sincerely, Adam P. General Manager

Brisbane Region, Australia
Reviewed December 15, 2016

Blessing greeted me upon arrival and has continued to provide outstanding service throughout my stay. The entire management team and hospitality team (Breakfast and Night mixer staff) have been a joy to be around. Every request has been well received and acted on. I really appreciate the staff making us feel like we are valued guests.

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Helpful?
Thank thmsry
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you so much for staying with us and taking the time to write a review. We are so happy you enjoyed our staff and team. We hope to see you again in the future! Sincerely, Adam P. General Manager

Houston, Texas
Reviewed December 14, 2016

One person management team Blessing Jackson on reception has been superb. She made me feel welcome from the get go, and was able to help me with all my requests. Tomorrow I find out just how easy it is to get to the Galleria for some Christmas shopping.

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Helpful?
Thank cnhy
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you very much for staying with and taking the time to share your comments about your stay. We are so glad that Blessing took such great care of you, she is truly an asset to our team. We hope to see you again in the future! Sincerely, Adam P. General Manager

brownsville
Reviewed December 6, 2016 via mobile

I have spent about 90 nights in hotels this year. This is by far the worst. The smell is horrible and the dust is everywhere. The furniture is OLD and carpet is frayed. However, those problems are tolerable. The fifth and smell are not. I the dust everywhere has my alerted going. It is going to be a long night...

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Helpful?
Thank knuhles
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello Sir, Thank you for staying with us and I am glad that we had the chance to chat. Once again I am very sorry about the confusion with your room and can promise that is not the standard that we set ourselves to. We would love to have the chance to prove ourselves to you in the future. Sincerely,...

boston, ma
Reviewed November 26, 2016

Great location, great price, spacious rooms, door divides bedroom from seating area which is great for us, I like to stay up later and my husband is an early bird. Great selection for breakfast, staff is very helpful. Lady Garcia is wonderful. Arrived early from a flight from Boston and was able to check in before noon. Marriott app is...

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Helpful?
Thank bostontravelers2
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you so much for staying with us and taking the time to write a review of our hotel. We are very lucky to have Lady on our team as she truly cares about our guest's experience. Thank you for the wonderful review and we hope to see you again in the future! Sincerely, Adam P. General Manager

Beaumont, Texas
Reviewed November 26, 2016

Checked into this property in November, 2016, and the front desk clerk was polite, professional, efficient and personable. Her name was Lady Garcia, and she is a tremendous asset for this Inn and the Marriott brand. My room/suite was spacious, comfortable and configured for extended stays with a two burner cook top, full sized frig, dishwasher, utensils, cookware, etc. The...

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Helpful?
Thank jefruss
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you so much for staying with us and taking the time to review our hotel. We are so happy you enjoyed your stay and received wonderful service from Lady. We hope to see you again in the near future! Sincerely, Adam P. General Manager

Austin, Texas
Reviewed November 20, 2016 via mobile

First, the location is excellent- for being in galleria area, it is surprisingly quiet. Parking is good (typically $16/night). The hotel rate is also excellent for the location. There's a Walgreen close by too. The service at the hotel was great - upon check-in, they waived the parking fee since the room I wanted was not available. Also, they were...

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Helpful?
Thank Howintex
Adam P, General Manager at Residence Inn Houston by The Galleria, responded to this review

Hello, Thank you so much for staying with us and taking the time to fill out a review. We are so glad that you found our service great and we hope to see you again in the future! Sincerely, Adam P. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Residence Inn Houston by the Galleria is ideally located off I-610, just west of downtown. This great location provides easy access to Houston's top destinations including the Museum District and NRG Stadium, while being within walking distance of the Galleria Mall. The pet-friendly suites are 50% larger than standard hotel rooms, and feature flat-screen TVs with premium cable, free WiFi, plush bedding, and fully-equipped kitchens. Guests will enjoy starting their day off right with a free breakfast buffet, and they can relax in the afternoons by the outdoor pool. Maintain your workout routine in the 24-hour fitness center. The Residence Inn Houston by The Galleria offers a prime location and thoughtful amenities to make it one of the top hotels near the Galleria. ... more   less 

Additional Information about Residence Inn Houston by The Galleria

Address: 2500 McCue Rd, Houston, TX 77056-5139
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $108 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Houston by The Galleria 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Residence Inn Houston By The Galleria Hotel Houston
Houston Residence Inn
Hotel Style:
#21 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Houston by The Galleria staff and other travelers.
1 question
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Sugar Land, Texas

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Questions? Get answers from Residence Inn Houston by The Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All room around the pool area are close to reception and over look the pool area.”
 of 5 bubbles cnhy, Dec 14, 2016 | Read review
“Suites are the best choice, reasonably priced”
 of 5 bubbles bostontravelers2, Nov 26, 2016 | Read review
“If traveling by auto, ask for a ground floor room/suite. You will be able to park next to your room for easy off and on loading.”
 of 5 bubbles jefruss, Nov 26, 2016 | Read review
“Personally, we enjoyed the larger suites that are in the same annex as the front desk/breakfast/laundry/fitness center.”
 of 5 bubbles Janicem970, Jul 8, 2016 | Read review
“First floor rooms are very good. As a member of Marriott Rewards - you can ask for the possibility of an upgrade.”
 of 5 bubbles CABTexas, Jan 2, 2016 | Read review
5 of 5
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