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The St. Regis Houston

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1919 Briar Oaks Lane, Houston, TX 77027-3408
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (230)
Room & Suite (119)
Dining (20)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Houston
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 599 hotels in Houston
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
The St. Regis Houston is a 4-star luxury boutique hotel set between River Oaks and the Galleria in Houston, Texas. Known for its lavish style, our hotel has luxurious guest rooms, 10,000 sq ft of event space, a spa, fine dining, and butler service.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Wifi
Paid wifi
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, Spanish, Arabic, Chinese and 3 more
Hotel links
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739Reviews6Q+A98Room tips
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Popular mentions
John D wrote a review Mar 2021
Colleyville, Texas41 contributions55 helpful votes
This has been my go-to hotel for years while traveling to Houston for business. Stayed twice this month after taking a break because of the pandemic. The hotel is looking very tired. Because of restaurant construction, the bar is now the restaurant during the day and bar at night. The restaurant is terribly understaffed. The rooms are clean but not have been swept of nice amenities due to Covid leaving them very cold and sterile and exposing wear on the furniture. The outside of the windows are VERY dirty as they have been for years but on a relaxing, personal trip they are somehow much more noticeable. Please clean the windows! Billing reconciliation takes about a week with multiple charges and credits to on your card until they all resolve—inexcusable. Valet parking is $40 per day with no option to self-park so multiple people are in your car during a pandemic. Very bad customer experience. Not up to St Regis standards! Time to find a new hotel in Houston. Sad.....
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Date of stay: March 2021Trip type: Traveled with family
1 Helpful vote
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Annemarie Ashley wrote a review Dec 2020
16 contributions28 helpful votes
This is a beautiful, traditional hotel and I’ve enjoyed many stays here. But it is beginning to show age and starting to feel a bit run down. Staff was nice as always, and beds are super comfortable. However, we requested adjoining rooms but weren’t given them, even though it was obvious both of our rooms were capable of adjoining had we just been placed side by side. The hotel was obviously not full, so I’m not sure what happened there. I understand certain restrictions apply due to COVID, but wish we had been warned ahead of time that there was no room service and the on-site restaurant was only open limited hours so we could have brought our own snacks or planned ahead. We were traveling with children and this made meal time difficult as there were no good options close by within walking distance, no place to purchase snacks, and the one meal we ate at the on-site restaurant was ridiculously overpriced and mediocre at best (although the service was fantastic, the food just wasn’t very good.) I went to store leftovers in our room fridge since there were no snacks available anywhere and the fridge was filthy (see photo). The rest of the room seemed clean, but this was a bit disturbing during a time when extreme cleaning precautions should be taken. The furniture is visibly worn and needs to be replaced or refinished. All in all still a pretty hotel, but for the astronomical price it desperately needs an update. There are much better options in Houston.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from nicholas mcdermott, General Manager at The St. Regis Houston
Responded Dec 15, 2020
Greeting reeashley, Thank you for being our guest and for taking the time to write about your experience. We are very sorry for the cleanliness issue you described regard the fridge, What you described is not acceptable by our standards either, and we are taking the necessary steps to ensure such oversights are not repeated in the future. We would also like to apologize for your disappointment with our reduced services during the on going pandemic. While we do typically receive high ratings for our luxurious accommodations, we will certainly share your comments with the individuals responsible for planning for future updates and improvements. We are grateful for your feedback and hope to have another opportunity to provide you with a more favorable impression of our hotel. We wish you continued safe travels. Nicholas McDermott General Manager
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Johnny Trekkie wrote a review Oct 2020
San Diego, California8880 contributions531 helpful votes
Share review Embed review Write an update Edit review 10/9/2020 33 photos 3 check-ins So is this how the upper 10% of the Americans travel? No way my income level allows me to spend $300-400/night for a hotel...but since I was here for business I stayed for 2 nights for free! And WOW! This place is really nice! PROS: -Luxury, luxury, and more luxury! -Spacious, clean, and and classy room and bathroom -Big TV, Coffee Machine, -Nice pool and gym that are both open late! Perfect for post conference networking & BSing. -Very friendly staff...its like they're from Downton Abbey. -Complimentary shuttle service within roughly 5 miles. CONS: -Expensive! You get what you pay for though! -No in room refridgerator, just a pricey mini bar. -Not in walking distance of anything.
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Date of stay: June 2020Trip type: Traveled on business
1 Helpful vote
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myesperi wrote a review Oct 2020
Austin, Texas28 contributions42 helpful votes
The customer service is great. The only downside is the hotel is showing its age. It has an old luxury feel but can use a bit of updating. Since they had just opened back up from COVID Shutdown the restaurant inside the hotel had limited hours. We enjoyed the pool area with our little girl.
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Date of stay: October 2020
Location
Cleanliness
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2 Helpful votes
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The Gym Lad wrote a review Apr 2020
St. Catharines, Canada440 contributions218 helpful votes
Loved the elegance and class of this property. The location is great. From check in to check out, every staff person we encountered was friendly, attentive and helpful. Breakfast was excellent. The bed was ultra comfy. Thumbs up to the front desk, concierge and the waiter at the restaurant.
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Date of stay: May 2019Trip type: Traveled with family
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Response from TeamMarriott, Guest Relations Manager at The St. Regis Houston
Responded Apr 15, 2020
Dear thegymlad, Thank you for evaluating your time here at The St. Regis Houston. We are delighted that our modern and welcoming accommodations provided you with a relaxing retreat during your visit to our beautiful city. Our associates are passionate about inspiring and connecting with our guests, and we appreciate you recognizing their efforts. We are also glad you could take advantage of our boutique hotel's impeccable location. We value your business and look forward to welcoming you all back soon for another compelling stay. Sincerely, Guest Relations Manager
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PRICE RANGE
$289 - $573 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis houston hotel houston, st regis houston, st regis hotel houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown / Afton Oaks/ River Oaks
NUMBER OF ROOMS
232
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Frequently Asked Questions about The St. Regis Houston
Which popular attractions are close to The St. Regis Houston?
Nearby attractions include Ice at the Galleria (0.6 miles), IPIC - Houston (0.3 miles), and Rooftop Cinema Club (0.7 miles).
What are some of the property amenities at The St. Regis Houston?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The St. Regis Houston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Houston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The St. Regis Houston?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The St. Regis Houston?
Conveniently located restaurants include Central Market, Masraff's, and Etoile Cuisine et Bar.
Are there opportunities to exercise at The St. Regis Houston?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The St. Regis Houston have an airport shuttle?
Yes, The St. Regis Houston offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Houston?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The St. Regis Houston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The St. Regis Houston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.