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BEST WESTERN Windsor Suites

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BEST WESTERN Windsor Suites
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94 Reviews from our TripAdvisor Community

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Showing 90: English reviews
1 review
2 of 5 stars Reviewed 1 week ago

My family and I stayed the night here after a large-spread power outage in our area. We weren't looking for anything fancy, just a cold room and a comfortable bed for the night. The front-desk staff was very friendly to my husband, but that's about all I can say nice about it. The room smelled like stale smoke. The carpet... More 

Helpful?
Thank Rachelle H
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for sharing feedback about your recent stay. Please accept my apologies for failing to provide you with a spotless room upon arrival. We know that a freshly cleaned room sets the tone for a wonderful stay, and I regret this was not your experience. I will certainly discuss this with my Housekeeping Manager to make sure we are... More 

1 review
5 of 5 stars Reviewed 1 week ago

very good location with free parking and good service, near to many restaurants staffs are very friendly and cooperative offer microwaves in the room also has laundry service , small summing pool the breakfast is ok

Helpful?
Thank Ahmad A
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

We are so happy you chose Best Western Windsor Suites for your recent stay. I am thrilled to know you loved your accommodation with amenities we provide, our central location and the facilities we have to offer. I will share your compliments with my entire staff to let them know they are doing an outstanding job. We appreciate your business... More 

Portland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice, friendly staff. Great pool and a hot breakfast. Can't really ask for more. Although it does not have a secure lobby with no outside access, it felt very safe. I traveled with my children and my sister and we never felt like we were in any danger. Even in the big city.

Review collected in partnership with Best Western

Helpful?
Thank Courtney M
ManagerX1, Manager at BEST WESTERN Windsor Suites, responded to this review

We are so happy you chose the Best Western Windsor Suites for your stay. We are thrilled to hear you loved our hotel and our service and facilities were to your satisfaction. We are happy we delivered a comfortable and enjoyable stay to you and your family. We hope you will choose to stay with us again on your next... More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The rooms were clean and the staff let me check-in and check-out late during both my stays. The staff I dealt with were all nice and pleasant to deal with. I didn't take any pictures of the front of the hotel but it has changed from the displayed photo and had a makeover. I recommend this hotel for business travel.

Helpful?
Thank Andy C
ManagerX1, Front Office Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for choosing the Best Western Windsor Suites for your recent accommodation while on business and for the wonderful feedback. I appreciate you mentioning our friendly, helpful staff who accommodated your requests and made your visit enjoyable. We pride ourselves on 100% guest satisfaction, so I am thrilled to read this was your experience. I will share your compliments... More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed July 24, 2016 via mobile

My stay here is always relaxing and I am greeted nicely by the staff. The breakfast is awesome and the check in clerk Rajul is always friendly I would give her a perfect 10 on friendliness. The house keeping staff is excellent to and what ever I need wether it be towels or blankets they are prompt at meeting my... More 

Helpful?
Thank zeilamaria12
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for your kind review regarding your recent visit to our hotel. I am thrilled to hear we were able to meet your expectations at the Best Western Windsor Suites, especially in regards to customer service. Thank you for mentioning our staff, particularly Rajul at the front desk. SHE is a true asset to our team, and I will... More 

Houston, United States
1 review
5 of 5 stars Reviewed June 13, 2016

Good hotel for family. Stayed here before flying out of George Bush airport (30 minutes away). Safe area close to restaurants and shopping. Good breakfast. Very large, clean, comfortable room. Workout facilities.

Review collected in partnership with Best Western

Helpful?
Thank Jeffrey A
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for your stay at the Best Western Windsor Suites with your family and for taking the time to post your review. We are so glad you enjoyed our excellent location with proximity to the airport and so many choices for dining and shopping. It is also delighting to read that you were satisfied with your spacious accommodation, our... More 

Chula Vista, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2016

It is my favorite hotel when I come to Cypress, Texas. Very well located, with easy access to two freeways and shopping centers, and the price is always right! The staff is super nice and helpful. It is a pleasure to stay here. You actually feel like you are home away from home.

Review collected in partnership with Best Western

Helpful?
Thank TeresitaDeSanturce
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you for returning to the Best Western Windsor Suites. There is no better compliment than a return guest. We are so glad you continue to enjoy our convenient location, the great value we offer for the price and our courteous service. It means a lot that you chose to stay with us over all of the other hotels in... More 

Jonestown, PA
Level Contributor
259 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed May 30, 2016

This is the second time we've stayed here in two years. Here are the pros and cons: What we liked --- 1. The staff was very friendly, courteous and helpful! Very nice people. 2. Location close to highways. 3. Plenty of great restaurants within an easy walk. 4. Reasonable rooms, amenities, and price. What we don't like --- 1. Breakfast... More 

Helpful?
Thank PANeddie
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

​Thank you for staying with us again and sharing the feedback. It’s always our pleasure to welcome you back and I am pleased you had an overall pleasant stay. I appreciate you highlighting some of our hotel’s aspects which you enjoyed, and also for your feedback. I have shared your comments with my team members, as we always strive to... More 

Benin, Nigeria
1 review
5 of 5 stars Reviewed May 15, 2016

I feel relaxed and at peace at Best Western Windsor Suites. I have been coming to the same hotel since 2013 and I feel satisfied with the services, location and the security aspect of the area. to crown it all it is a quite area with the exception when a train passes.

Review collected in partnership with Best Western

Helpful?
Thank Sardauna A
ManagerX1, Front Desk Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you so much for making the Best Western Windsor Suites your home away from home. I am delighted you had an excellent stay once more and enjoyed all aspects of our hotel. We work hard to deliver excellent customer service along with clean, comfortable accommodations, and comments such as yours let us know we are on the right track.... More 

McGehee, United States
1 review
1 of 5 stars Reviewed May 3, 2016

There were many problems with the hotel. Upon arrival there was so much construction that I could barely get into the parking area and couldn't pull my U-Haul trailer into it. I had to run over the curb to get out without hitting another car. I was put into a handicap room despite only being 35 and in good health.... More 

Review collected in partnership with Best Western

Helpful?
Thank William H
ManagerX1, General Manager at BEST WESTERN Windsor Suites, responded to this review

Thank you so much for taking the time to write a review about your stay with at the Best Western Windsor Suites. I am sorry to hear that we did not live up to your expectations in regards to your accommodations. We were sold out the night of your arrival and unfortunately when you made your reservation via the 800#... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Windsor Suites

Address: 13371 FM 1960 West / Hwy 6, Houston, TX 77065
Location: United States > Texas > Texas Gulf Coast > Houston
Price Range: $83 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Windsor Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Houston
Houston Best Western
Hotel Style:
#144 Business Hotel in Houston
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