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Aloft Houston Downtown

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Traveler (70)
Room & Suite (22)
Dining (11)

About

Location
Cleanliness
Service
Value
Celebrate your style at Aloft Houston Downtown. Kick back and relax in our loft-inspired guest rooms, stay connected with fast & free WiFi, and sip on a specialty cocktail at the always happening W XYZ(R) bar. Plus, our hotel is conveniently located just steps from METRORail stations and a short drive from Houston area airports, making it easy for guests to explore the area's best attractions.
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Property amenities
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
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HOTEL STYLE
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Quirky Hotels
HOTEL CLASS
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Special Offer:Book Early & Save in TX!
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Location

Full view
100Great for walkers
Grade: 100 out of 100
197Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
130Reviews
117Photos
2Q+A
24Room tips
Traveler rating
  • 46
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  • 15
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  • 13
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Popular mentions
Small, ugly room with loud carpet, ugly curtains, crappy water pressure, shared body wash/shampoo dispenser, hard loud acoustics, dark cavernous concrete-floored lobby, and no separate light switch in the toilet/shower room, meaning that if you get up in the night you have to
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Response from TeamMarriott, General Manager at Aloft Houston Downtown
Responded 1 week ago
Dear Essephreak, First and foremost, thank you for your loyalty to Marriott Brands and for choosing our hotel for your visit to Houston. We sincerely apologize that our room design, surrounding noise, and lack of prompt response to your concerns made your time at our hotel unpleasant. Our hotel should be a place where you can rest, relax, and experience attentive and friendly service when you have a concern. Your comments remind us there is always a need for improvement,and your feedback will be reviewed with our development and front desk teams. We hope you will reconsider giving us another chance to regain your trust when your travels bring you back to the area. Marcus Ramirez Operations Manager
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Work event booked a block of rooms here. I usually stay at the JW, which is one of my favorite business hotels anywhere, so was a little unhappy to begin with. Aloft didn't do anything to change my mood. While location was fine and check-in was smooth, the rooms and amenities
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Response from TeamMarriott, General Manager at Aloft Houston Downtown
Responded 1 week ago
Dear jshu703, On behalf of our entire team, please accept our apologies for not living up to your expectations. We truly desire for all of our guests to leave more refreshed than when they arrived, and are sorry our temperature, room design, available amenities, and surrounding noise prevented this from being the case for your visit. Thank you for sharing your observations, so we know the aspects of our hotel we need to improve going forward. We enjoyed being your host, and wish you the best on all of your upcoming travels. Marcus Ramirez Operations Manager
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Stayed in a few of this SPG/Marriott brand hotels. All are modern feeling, nicely laid out and feature something of interest in the lobby. This one was the pool table. Breakfast area was a little confusing but they at least placed someone there to direct you where to order
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Response from TeamMarriott, Manager at Aloft Houston Downtown
Responded 1 week ago
Dear ltsolet, Thank you for your loyalty to our brands and the kind review of Aloft Houston Downtown. We were pleased to read that you enjoyed our spacious accommodations as well as everything that our lively lobby area has to offer. It was a pleasure hosting you, and we look forward to seeing you again soon! Marcus Ramirez, Operations Manager
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I prefer Marriott properties when traveling. Aloft doesn’t measure up to the traditional Marriott. My room felt like a dungeon. The small window it had faced a brown concrete wall about 4 feet away. I prefer some natural light in room during day. The hotel isn’t sound
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Response from TeamMarriott, General Manager at Aloft Houston Downtown
Responded 3 weeks ago
Dear jjcain, Thank you for being our guest. We strive to give each guest a positive and memorable experience, and regret this was not the case for your visit. Please accept our apologies for not living up to the standard you have come to expect from the Marriott Brand. We have noted your feedback about your room and surrounding noise, and now know what we can do better going forward. We appreciate your comments, and wish you the best on your future travels. Marcus Ramirez Operations Manager
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+25
Introduction: My wife & I stayed at the subject property on New Year’s Eve for a single night and, despite a few issues, enjoyed our time at the hotel. Check-In: I checked in early via the mobile app and was alerted that my mobile key would be ready within a short period of
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Response from TeamMarriott, Manager at Aloft Houston Downtown
Responded Jan 3, 2019
Dear HoustonFoodAndWine, Thank you for staying at the Aloft Houston Downtown for on new years eve. We appreciate you highlighting the aspect of our hotel you liked. However, we are sorry for the inconveniences you had during your time at our hotel. We have shared your feedback with appropriate members of our team to see where we can make improvements. We loved having you and your wife as our guests, and we look forward to seeing you on your next visit. Marcus Ramirez Operations Manager
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Meeting room
Photo provided by managementAloft Houston Downtown
Meeting room
Photo provided by managementAloft Houston Downtown
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Oh yeah...I walk around downtown all the time and if ur attending a ballgame the street will be full of other fans anyway so ur double safe! Have fun
1 vote
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There is a mini fridge. Not sure about a microwave option
0 votes
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"One of the best nights of sleep I've had in a hotel"
"2nd floor 213 loud entry door"
"Try for a room away from the street"
"From conversations I overheard, all rooms are dark with poor views."
"One with a view- construction is current & frequent at the moment. Ask to make sure you can have a view of our great city,"
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PRICE RANGE
$150 - $403 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
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