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1/28/2018 1/29/2018
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    Crowne Plaza Suites Houston - Near Sugar Land

    9090 Southwest Fwy, Houston, TX 77074-1503
    +1 877-859-5095
    Hotel website
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    1/28/2018 1/29/2018
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    Traveler (178)
    Room & Suite (198)
    Dining (41)
    • Excellent64%
    • Very good21%
    • Average7%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “olive garden” (28 reviews)
    “front desk” (90 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Fitness center
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (637)
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    1 - 5 of 616 reviews

    Reviewed 4 weeks ago

    As we were there for the Superbowl we paid unreal amount of money perhaps 5 times the normal rate, no ones fault I would do the same if I had a Hotel and still a fraction of what others were charging, the hotel was what...More

    Thank DWT72
    Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded 4 weeks ago

    We're pleased to hear that you found the value you were anticipating during your stay at the Crowne Plaza Suites Houston - Near Sugar Land and hope you enjoyed your time at the Superbowl. While our room decor wasn't to your preference, we're still pleased...More

    Hotel's Favorite
    Reviewed November 5, 2017 via mobile

    So I got here and my reservation from Cancelon was not here. But Quin and Jose made it right. Quin is the best! He took charge of the situation and handled it! Then Jimmi the new bar manager made me a great drink; Something he...More

    Thank Discogirl84
    Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded November 6, 2017

    Our staff at Crowne Plaza Suites Houston - Near Sugar Land was pleased to help you with your reservation mix up when you arrived. Quin, Jimmi, and Jose will be especially proud you mentioned them by name and that their assistance made your visit with...More

    Reviewed November 2, 2017 via mobile

    The hotel it's self is very clean and very well maintained. Our room was spotless,the bed was very comfortable. The staff was amazing and went out of their way to make our stay a wonderful experience. The bar was a great time.Overall experience was wonderful!More

    Thank terena t
    Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded November 3, 2017

    Dear Terena, Your glowing compliments of Crowne Plaza Suites Houston - Near Sugar Land made us smile. We are thrilled our helpful service, clean and comfortable accommodations, and enjoyable amenities made for a pleasant stay. Future guests will appreciate your comment regarding the great time...More

    Reviewed September 29, 2017 via mobile

    Like with many hotels, the pictures on the webpage are from a far past. The hotel and rooms are old and need a update at least the pictures on the webpage. Reception is very busy with everything except guests. How hard is it just to...More

    Thank jmcmulder
    Response from IHGService, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded October 14, 2017

    Hello jmcmulder, Thank you for taking time to leave us a candid review about Crowne Plaza Suites Houston Near Sugar Land TX. I recognize your stay was not 100% satisfactory because of the level of service received and you find our facility outdated. IHG values...More

    Reviewed September 21, 2017

    We came to Houston for a Duran Duran show held in Sugarland (Houston). I earn points with IHG hotels, so we looked for some hotel near the venue that was under that chain. After a couple searches, we decided going to the Crowne Plaza Suites...More

    Thank Vacationeer999
    Response from FrontDesk_GM, General Manager at Crowne Plaza Suites Houston - Near Sugar LandResponded September 22, 2017

    Thank you for sharing your thoughts on your experience here in Houston. We are sorry that you did not have the stay that you expected. Although you noted that nothing really stood out to you with the exception of a good bed, we hope that...More

    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Price range
    • $112 - $201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #42 Business Hotel in Houston
    • #71 Family Hotel in Houston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 243
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, HotelsforEveryone, Orbitz, Hotwire and HotelQuickly so you can book your Crowne Plaza Suites Houston - Near Sugar Land reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston
    • Also Known As
    • Crowne Plaza Suites Houston Southwest Hotel Houston ,
    • Crowne Plaza Houston ,
    • Houston Crowne Plaza
    Add Photo Photos
    Traveler (178)
    Room & Suite (198)
    Dining (41)
    Pool & Beach (22)
    Hotel & Grounds (203)
    Business Center & Event Rooms (56)
    Bathroom (11)
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    Ask a question
    Questions & Answers
    Joey V
    August 4, 2017|
    AnswerShow all 7 answers
    Response from Mike R | Reviewed this property |
    Our room was nonsmoking. Parking is outside but seems secure.
    January 6, 2017|
    Response from missgg2017 | Reviewed this property |
    Hobby Airport is closest Airport
    January 6, 2017|
    Response from HIG110 | Property representative |
    The closet airport to Crowne Plaza Suites Houston is Hobby Airport.
    Room Tips
    "The rooms in the back of the building don't have the street noise, which goes on all night."
    Read review
    "Shower curtain is too small so I was not able to even close it while showering"
    Read review
    "Anything above third(3rd) floor, due to multiple loud activities on the ground floor."
    Read review
    "Overall nice place reasonable rates."
    Read review
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