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Residence Inn DFW Airport North/Grapevine

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Residence Inn DFW Airport North\/Grapevine
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140 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Greensboro, North Carolina
Reviewed 6 days ago NEWvia mobile

Located within two miles of DFW airport - the hotel is adjacent to a Bass Pro Shop which is located nearby Grapevine Mills mall. The hotel is going through updating, the rooms are fresh very accommodating with modern needs. Great bar area, complementary breakfast, outdoor pool and a very small health club with one of each; treadmill, elliptical and stationary...

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Helpful?
Thank Flyby0161
Nags Head NC
Reviewed 4 weeks ago

I felt compelled to write after reading a rather negative review about a Thanksgiving stay. I would like to say to that person that when you stay at any medium range hotel over a holiday, unless it's a 5 star hotel and a destination spot for that holiday, such as skiing for Christmas, the staff is going to be a...

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Helpful?
Thank valerie203
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Well Thank you for your comments in regards to your stay with us, We really appreciate the support from our guest, Looking forward to your next stay with us.

Los Angeles, California
Reviewed December 1, 2016

This is one of those places where you say to yourself, "I can take it or leave". I'll definitely leave it. The housekeeping staff sucks. We waited for a cleaning for the better half of two hours, after calling down twice, and when I left out to run some errands, I stopped pass the front desk to see when they...

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Helpful?
Thank Jennifer H
Michael W, Front Office Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

I want to apologize to Jennifer as we did not live up to our expected high quality of service. We will take this information and improve as we strive to provide all of our guests with quality service. We will improve and hope that you will come back to see those changes. Thank you again for the feedback.

Fort Worth, TX
Reviewed October 3, 2016 via mobile

Here now. The good. The staff at check in was great. There was a mess up w our reservation and we were given a studio instead of a 1 bedroom and Maria (pretty sure that is her name) was excellent. She corrected the mistake w outstanding customer service. The hotel is recently renovated which its Embassy Suites neighbor sorely needs....

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Helpful?
Thank DonnaFortWorth_TX
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Very happy to know that you enjoyed your stay with us, However I noticed your comments about the RIMIX, These are specs from Marriott that we have to follow, Thank you for the comments.

Lancaster, California
Reviewed September 14, 2016

First time to this property. They have omelette bar 2 days/week. This is the only Residence Inn that I've ever had omelettes. Free, fast shuttle to/from DFW and local shopping. Many dining choices within a 10 minute drive.

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Helpful?
Thank Richard R
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Glad you enjoyed the omelets, We love doing them for our guest and it allows us to be able to talk directly to our guest about their stay with us, By the way this is the omelet man Speaking, Thanks

Port Orange, Florida
Reviewed August 2, 2016

Stayed here for only one night on business, but I loved it. I have never written a review for a hotel I've only stayed in for one night, but the customer service deserves recognition. They made sure I had everything I needed and even wanted to insure that I got to my next destination safely. The room was clean and...

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Helpful?
Thank Abigail G
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

WOW, We will certainly share your experience with our TEAM, We do empower our associates to take charge of any situation that may arise and give them the tools to do so, Thank you very much for the kind words.

West Chester
Reviewed June 26, 2016

This is a fairly nice hotel. I would have given them better grades except they are "pet friendly "......and that means yappy little dogs are more important than guests trying to sleep . The hotel was clean and the staff was friendly. The hotel was clean and the staff was friendly

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Helpful?
Thank BT777
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We apologize that you experienced the noise with the pets near you and yes all Residence Inns are pet friendly, That mixed with the fact that it is a vacation time of year we do experience a higher volume of our furry little friends that com along with their families, Thank you for the feed back.

alwayssuperstylin
Reviewed June 9, 2016 via mobile

Shuttle service from the airport was terrible. We waited for over an hour after a 19 hour journey. Matt the front desk guy was awesome! He really made the difference. Dining options in the sister property next door closed early because it was a slow night apparently! Breakfast is basic but very good. We enjoyed the waffles! Will be back....

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Helpful?
Thank alwayssuperstylin
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Not sure that you stayed with us as we have no sister property next door and no one by the name of Matt working here, But if you did we sincerely apologize for the wait with the shuttle and we are glad to hear that the associates somewhat made up for that miscue, Thanks for staying.

Texas
Reviewed May 30, 2016 via mobile

We stayed 2 nights with our 2 toddlers. Our studio room was spacious and most importantly- clean! The staff was all extremely friendly and helpful. The breakfast was great with plenty of variety. Would definitely recommend and stay there again!

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Helpful?
Thank Cates622
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

We are so happy that you and yours enjoyed the stay you had with us, Thank you.

NASHVILLE
Reviewed May 26, 2016 via mobile

I call for shuttle service to hotel and wait right where they tell me.I waited 40 minutes on the shuttle . When he finally gets there he drives right past me. I chase him down and he keeps going. When he finally comes back around he says he didn't see me. Doesn't attempt to help me with my bags.I said...

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Helpful?
1Thank ERICA A
ClementeEspinosa, Manager at Residence Inn DFW Airport North/Grapevine, responded to this review

Thank you very much for your response in regards to your stay with us and the subsequent issues that you experienced with our shuttle driver, Rest assured that we will be taking the appropriate steps to ensure that this does not happen in the future, We always appreciate any input good or bad as it helps us to achieve better...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn DFW Airport North/Grapevine

Address: 2020 State Highway 26, Grapevine, TX 76051-2094
Location: United States > Texas > Grapevine
Price Range: $144 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn DFW Airport North/Grapevine 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Residence Inn Dfw Airport North/Grapevine Hotel Grapevine
Residence Inn Grapevine
Grapevine Residence Inn
Hotel Style:
#9 Business Hotel in Grapevine
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn DFW Airport North/Grapevine staff and other travelers.
2 questions
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Cedar Falls, Iowa, United States

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Questions? Get answers from Residence Inn DFW Airport North/Grapevine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a high floor away from the elevator”
 of 5 bubbles 748jaid, Dec 1, 2016 | Read review
“Call the hotel when you arrive at DFW as the shuttle runs for airport pick-ups are on demand.”
 of 5 bubbles RedsThread, Apr 23, 2016 | Read review
“All are quiet rooms”
 of 5 bubbles britanyg2016, Apr 21, 2016 | Read review
“Suite all the way”
 of 5 bubbles christinal223, Jan 20, 2016 | Read review
“No preference as the views are good any side”
 of 5 bubbles RAINPO, May 19, 2015 | Read review
5 of 5
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