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Gaylord Texan Resort & Convention Center

Booking.com$269*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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Gaylord Texan Resort & Convention Center
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3,906 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Texan Resort & Convention Center
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Yorkshire Dales National Park, United Kingdom
Reviewed May 28, 2014

An superb venue, that is close to DFW Airport. Shuttle bus is available to and from the hotel and staff are courteous and attentive from the moment you arrive. The rooms are well laid out and the hotel facilities are great. The convention centre is well equipped and the conference rooms are more than suitable for any conference or meeting....

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Helpful?
Thank David H
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

David H, Thank you for staying at our resort and providing you review online! It is exciting to know you enjoyed our atrium and had a wonderful time during your convention. Hopefully you get to come back soon! Hope you have a great day!

San Antonio, Texas
Reviewed May 27, 2014

My family and I stayed at the Gaylord in Grapevine from 5/25 to 5/26. The hotel could not have been better kept. The common areas were beautiful and we spent lots of time just wandering the lobby and atrium areas. The room was very large, though I think if I ever stayed here again I would likely want to upgrade...

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Helpful?
2Thank Jenearich
Scottsdale, Arizona
Reviewed May 26, 2014

This was an excellent choice for a wedding. (I am not the bride) Even more so if your guests have children. The hotel is beautiful. The valet service is beyond amazing. I suggest that you Valet its $27 a day but more convenient than self parking $17 a day. Location: So Beautiful, there is art work throughout the hotel and...

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Helpful?
Thank quinfamily
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

quinfamily, Thank you for providing your feedback towards your stay. We are so glad the wedding reception was to your satisfaction and the Glass Cactus event went well. We always strive to provide memorable stays for all our guests and it is great news it happened to your wedding party. Hopefully you get to come back soon! Thank you again...

Dallas
Reviewed May 26, 2014

Stayed here over Memorial Day Weekend 2014 and had a great time. The resort is beautiful and appeared well maintained. The Atrium has something for everyone – trains, gardens, riverwalk, art, entertainment and games. Double queen Atrium View room in the Riverwalk building looked freshly renovated. Beds were soft and comfortable and linens were crisp. Although some comment that the...

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Helpful?
1Thank jmtrup
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

jmprup, Thank you for being a Marriott Rewards Elite Member. We appreciate your feedback and we are glad you stayed at our resort. It is great to know your family had fun during your stay and that your liked our new rooms. Please feel free to contact me at tfeedbackmailbox@gaylodhotels.com if you have any questions. Thank you again for your...

San Antonio, Texas
Reviewed May 26, 2014 via mobile

My husband and I spent Memorial Day Weekend at the Gaylord to celebrate a 50th birthday party. The hotel was HUGE with a lot to offer for everyone in the family. We had a private section roped off for our private party at the Glass Cactus night club out on the patio overlooking the lake. The food and drinks were...

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Helpful?
2Thank LMG_COMMUNICATIONS
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

LMG_Communications, Thank you for staying at our resort. We appreciate your feedback and we are glad you had a good time during your stay. I do want to apologize for your experience at Texan Station. We strive to improve our services and this will definitely help us. Please feel free to email me at tfeedbackmailbox@gaylordhotels.com if you need any assistance....

Fort Gibson, Oklahoma
Reviewed May 25, 2014

It is a "Must Experience" place. It is grand and beautiful! Plan on going back, no question. I do believe the staff could have been a little more friendlier, for such a grand hotel. The shops and food restaurants are very pricey.

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Helpful?
1Thank lovetotravel1229
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

lovetotravel1229, Thank you for your review online. Our team is so glad you had a wonderful time and that you're planning to come back! We always strive to create flawless service and your feedback will help us improve our services. Thank you again and hope you have a great day!

Colorado
Reviewed May 25, 2014

Great location, close to DFW airport, probably the best option in the area unless you want even more expensive Ritz or 4 Seasons. Public interior is impressive for enclosed/ pretend greenery and has lots of nice shops for browsing. Great steakhouse with wonderful atmosphere. Room was less than impressive with minimal, kind of cheap decor, showing wear. Had suite by...

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Helpful?
2Thank COArtist
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

COArtist, Thank you for staying at our resort. Our team is pleased to know we provided great service during your stay. We do apologize for the elevator noise and your room accommodations. Your feedback will help us address these issues and fix them. Please feel free email me directly at tfeedbackmailbox@gaylordhotels.com if you need any assistance. Hope you have a...

Reviewed May 25, 2014 via mobile

A absolutely beautiful hotel but it is a bit pricey. I was there for a conference so I got reduced rates. I would never pay the full rates, but it was one of the most beautiful hotels my wife and I ever stayed at. Didn't eat at the restaurants only had drinks.

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Helpful?
1Thank BeloitFoodie22
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

tjoswald, Thank you for staying at our resort. We are excited to know you had a great time at our resort during your convention. We hope you get to come back soon! Hope you have a wonderful day.

Hamilton, Canada
Reviewed May 24, 2014

I had higher expectations of this hotel. The resort is nice enough, clean, with lots of Texan decor. Room was average in my opinion. I did have a small balcony facing into the atrium that was nice. I found the staff and service hit or miss - one person would be very helpful and accommodating and the next would be...

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Helpful?
1Thank Cashmra
GaylordTexanResort, Cutsomer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

Cashmara, Thank you for providing your review online in regards your stay with us. On behalf of Gaylord Texan I would like to apologize about the inconveniences you experienced. We strive to improve our services and your review will assist us in providing flawless service to all our guests. Please feel free to email me directly at tfeedbackmailbox@gaylordhotels.com if you...

Indianapolis, Indiana
Reviewed May 23, 2014

Stayed for a convention for 3 nights. Hotel staff was very welcoming. Idalia Velasquz, Olga, & Maritza kept our rm #3048 clean and well stocked. Not really sure what it was in our rm but each day we woke up with our eyes red and itching. Musty smell in the room. The atrium was BEAUTIFUL! Groundsmen always busy carong for...

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Helpful?
1Thank itsmegail
GaylordTexanResort, Customer Care Specialist at Gaylord Texan Resort & Convention Center, responded to this review

itsmegail, We appreciate you for providing your review online in regards of your past stay at our resort. Our Banquets team strives to provide the best service during each conference, and we are glad you had a blast! It is also amazing news that Idailia, Olga, and Maritza gave you great service during your stay. I emailed the housekeeping manager...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You'll arrive through a ranch-style archway surrounded by rolling pastureland. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking new Gaylord. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from D/FW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all. ... more   less 

Additional Information about Gaylord Texan Resort & Convention Center

Address: 1501 Gaylord Trail, Grapevine, TX 76051-1945
Location: United States > Texas > Grapevine
Price Range: $232 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Texan Resort & Convention Center 4*
Number of rooms: 1511
Reservation Options:
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Also Known As:
Gaylord Texan Resort And Convention Center
Gaylord Texan Hotel Grapevine
Gaylord Texas Resort
Gaylord Texas Hotel
The Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort Convention Center
Gaylord Grapevine
Hotel Style:
#5 Business Hotel in Grapevine
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Questions & Answers

Here's what travelers have asked, with answers from Gaylord Texan Resort & Convention Center staff and other travelers.
62 questions
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64Kittygirl Bryan, Texas Reviewed this property
Helpful answer
1
Vote
Not as helpful

Special events, like the ice sculptures a few years ago do require ticket for purchase. Just to stroll through the atrium is free.

7 months ago
mmmaria63 Winnipeg, Canada Reviewed this property
Helpful answer
1
Vote
Not as helpful

Hi there,

They are more than willing to accommodate any special diet at any of the restaurants. I did not travel with anyone who was vegan, but we did have someone with a gluten sensitivity and a diabetic with us, and all the restaurants were able to deviate from what was printed on the menu to offer us alternate choices. Might be better to let them know ahead of time, but I found that really was not necessary for us.

Hope this helps.. do enjoy your time there, everyone is more than willing to help.

3 months ago
Austin, Texas
Gaylord T Grapevine, Texas Property representative
Helpful answer
1
Vote
Not as helpful

We do have a hot tub by our outdoor pool and it is available for our guests all year. Unfortunately we don't have an indoor hot tub.

over a year ago
Austin, Texas
CTOilMan Fort Worth, Texas Reviewed this property
Helpful answer
2
Votes
Not as helpful

Yes - there's an inside pool, but it's more along the lines of a Hampton Inn pool than what you might expect from a resort the size of the Gaylord. I'm not sure if there's a hot tub as well or just the pool.

The water park is closed in the winter - It closes Labor Day Weekend.

6 months ago
Hillsboro, Texas
9 months ago
Gaylord T Grapevine, Texas Property representative
Helpful answer
1
Vote
Not as helpful

Dear srbeck33,

Thank you for the question and we are happy to answer.

Outdoor Pool: 7am-Midnight

Indoor Pool: 5am-9pm

Paradise Springs: Sun-Thur 9am-8pm and Fri/Sat 9am-9pm

Thank you,

Gaylord Texan

9 months ago

See all questions (62)

Questions? Get answers from Gaylord Texan Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“request atrium view, all have balconies”
lemullinax, 3 days ago | Read review
“If possible, avoid a room facing the atrium, especially by the lobby side”
nhes, 4 days ago | Read review
“Get an atrium view! It's worth it.”
, 1 week ago | Read review
“Try to get a room overlooking the atrium. Better view than parking lot.”
Sunshine033, 3 weeks ago | Read review
“The place is enormous! So many wings. Interior rooms have a view overlooking the Atrium and fountains-”
cheryld309, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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