Gaylord Texan Resort & Convention Center
1501 Gaylord Trail, Grapevine, TX 76051
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About
#15 of 21 hotels in Grapevine
Location
4.0
Cleanliness
4.4
Service
4.0
Value
3.4
GreenLeaders GreenPartner
Everything is bigger in Texas and Gaylord Texan Resort & Convention Center is no exception. Featuring 4.5 acres of indoor gardens, multiple restaurants, a seasonal resort pool and indoor lap pool all located on the edge of Lake Grapevine, this is a hotel that can only be found in The Lone Star State. Conveniently located near Dallas/Fort Worth International Airport, as well as Grapevine Mills®, LEGOLAND® and Cowboys Golf Club, we provide the perfect location to everything needed by travelers near and far. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. If you want to unwind even more, discover our resort's on-site spa, Relache Spa & Salon. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. Everyone deserves a vacation. Make yours extraordinary at Gaylord Texan Resort & Convention Center.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water park
Waterslide
Children Activities (Kid / Family Friendly)
Hot tub
Lazy river
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Kids pool
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Hand massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
58Somewhat walkable
Grade: 58 out of 100
627Restaurantswithin 5 miles
93Attractionswithin 5 miles
1501 Gaylord Trail, Grapevine, TX 76051
Getting there
Rental CarsSee rental cars from $47/day
Nearby restaurants
Tommy Tamale
172 reviews2 miMexican
Cafe Italia
836 reviews3.3 miItalian
Oldwest Cafe
608 reviews1.4 miAmerican
Hard Eight BBQ
2,063 reviews3.2 miAmerican
See all nearby restaurantsNearby attractions
The Escape Game Grapevine
1,520 reviews1.4 miGame & Entertainment Centers
Corky's Gaming Bistro - Grapevine
449 reviews2.1 miGame & Entertainment Centers
Texas Star Dinner Theater
497 reviews1.7 miTheaters
Grapevine Historic Main Street District
1,450 reviews1.1 miHistoric Walking Areas
See all nearby attractionsSee what other travelers are saying
- Kathy HEugene, Oregon29 contributionsBusiness ConventionThis is a great place for a convention or to just stay. Beautiful grounds, great restaurants, and close to downtown Grapevine which is adorable. The rooms are very quiet did not hear any noise from rooms next door or in the hallway. Customer service at check in, restaurants was excellent.Date of stay: January 2020Traveled on businessWritten February 11, 2020
- cmaatrav204 contributionsDisappointing ExperienceThis property falls way short of the expectations I had. As a Marriott Rewards member, they could actually careless about that at this property. Had reservations for 7 days, was placed in an undesirable room, got switched to an even worse room...almost as if it were a punishment for asking Very loud! Very dirty, smells musty...There's enough dust around the door jambs and hallways to make a blanket! Everything is way expensive...I'm not cheap at all, but I do expect some value for what I pay. Many of the staff are aloof and seem as though they could careless about your needs. I'm still loyal to Marriott, just not a fan of this property. Restaurants and fitness facilities were exceptionally clean. Wrist band door keys were a nice touch. A little attention to details in the hallways, around all doors and baseboards, under nightstands, etc. could go along way.Dear cmaatrav20, It was a pleasure hosting you, and we appreciate the review. Here at the Gaylord Texan, our team's goal is to provide nothing but the best hotel experience, and we sincerely apologize that we fell short of that while you were with us. Please be assured that your comments have been shared with our leadership team and is being addressed internally. Your feedback will be used to help improve not only our services but the experiences of our current and future guests as well. Thank you again for the review, and we hope you will allow us to host you in the future. Gaylord TexanWritten February 13, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: February 2020Traveled on businessWritten February 12, 2020
- STM0041Bullard, Texas726 contributionsNice hotel. It's pricy but very nice.My wife and I went to The Gaylord Texan for a Desperado Concert. Saw a sign as we entered that masks were required in public areas. Dutifully put ours on as we headed to the concert venue. Noticed that all the staff had masks on but only about 1/2 of the guests were complying to that directive. Also noticed that the public seating/couches near the lobby of the hotel were not being cleaned after someone got up and another sat down. The hotel itself is wonderful. The concert venue in the Tate Ballroom was really nice. Guest seating was well spaced out so that each group had 6 feet between them. The seats all were behind tables to maintain distancing and so you had a place to rest your drinks and/or snacks. The tickets to this concert were fairly reasonable but parking at $20+ and bottles of water at $5+ makes up for those reasonable ticket prices in a hurry.Date of stay: March 2021Written March 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The grounds are beautiful! The employees were outstanding! Felt special as a guest! Used the outdoor pool most days which was beautiful however I was very excited to experience the water park. Unfortunately I found out Monday that it was only open on weekends & I just missed my 1 day window arriving late Sat for a sister retreat til Wed. Planned on using the free shuttle to downtown shopping & was told it’s not running Sun, Mon & Tues. They had great transportation there for guests at a price. Just a few things like that was disappointing. However wouldn’t trade it as my sister & I enjoyed every restaurant there. Food was delicious especially the Italian one. (Zappolle?)
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: My thoughts are to read the website amenities carefully as we missed the water park was only open...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is nice as far as the ambience but it gets old quick. Very overpriced food and restaurants as well. Payed an exorbitant amount on a room only to discover that the walls are paper thin. I could hear the person watching TV in the next room. Thank goodness they went to bed when I did at a decent hour. I could even hear their phone alarm going off in the morning. Ridiculous! The rooms were nothing special. Honestly, felt like I was staying in a glorified Motel 6. Definitely nothing to write home about. I was eager to get back to my own place in my own bed - and back to a quiet room. Wouldn't stay here again or recommend it to anyone else.
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Date of stay: September 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 3 days ago
Dear 712anahm, Thank you for taking the time to give us a review; we appreciate your honest feedback. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We sincerely apologize for not meeting that goal while you were with us. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Thank you again for your review. Gaylord Texan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel service and whatnot were great, but I did the unthinkable - left without checking out at the front desk, which bit me in the rear. On my final bill, they charged me over $400 for a meal I had on an on-property restaurant. This was more than double the correct bill. It's nearly impossible to reach Gaylord directly and as of now, 2 weeks later they've not rectified the overcharge and I don't have any reason to believe they'll make good on this. If you stay here - be sure you check your bill when checking out. This one really cost me.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 4 days ago
Dear B2123UZjasonh, Thank you for taking the time to give us a review; we appreciate your honest feedback. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We sincerely apologize for not meeting that goal while you were with us. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Thank you again for your review. Gaylord Texan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love it here. It’s been several years since we’ve been back. We travel all the Gaylord resorts. This by far is our favorite. The shops are great. We ate at the Mexican restaurant is was yummy. The staff was friendly. We are already planning another visit.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Date of stay: June 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Went for a weekend and had a good time. Checkin was smooth, rooms were clean, good vibes downstairs, sightseeing and good restaurants, the cocktails were particularly good. The indoor swimming pool was very nice also. The kids had a good time at the water park, limited slides, which meant the long lines for slides but overall a good time.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not for nursing mothers. I went to a convention recently at the Gaylord, and there was nowhere for me to nurse my baby. I asked convention leaders, hotel staff members, the concierge... Six different people. The best they could do was one restroom near the front desk had a chair. My baby startled with every person walking by and every flush. After a few minutes, my family left the convention so I could nurse in my car in the parking lot. I was so upset. Additionally, a few weeks before the convention we had been considering staying at the Gaylord for weekend staycation. I read reviews about the wait times for restaurants sometimes being hours long. At that point, I had to nurse frequently, so I called and asked about typical wait times. I said, "I guess if I needed to nurse again by the time we got a table, I could always take the food back to my room." That's when I was told that NO, I couldn't take any food to my room. I said, "So I'd just have to leave and not eat?!" Yes. They literally told me yes. I would think with such a large building, at least one room could be set aside for nursing mothers. And if someone needs to leave to nurse, they should be allowed to take the food they paid for. I will never go to the Gaylord again.…
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 3 weeks ago
Dear melaniejade31, Thank you for taking the time to give us a review; we appreciate your honest feedback. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We sincerely apologize for not meeting that goal while you were with us. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Thank you again for your review. Gaylord Texan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am here in a 4 days business trip and unfortunately for me within the first 24 hours things are going worse. First at check in (midnight) they did not have the credit card info on file for room and taxes, I am on business stay so I spent time to make sure I did not have delays upon arrival as it happened. They were not very friendly and after I gave the name of the Reservation person I worked with they “found it” (after 20 min waiting). This morning I found an african cockroach walking on the ceiling above my bed (took pics). Went down stairs in this huge complex, made the line st the front desk and after 30 min of waiting they said “I am sorry is because the vegetation surrounding, here is another room key for you to move”. Seriously ?? Where is you emphatic sense to make business relations?? Went back move myself and lost 2 hours on my scheduled working day because of that without a sincere apology. The most worried thoughts, he did not even asked for detail of where the potencial cockroach plague was, so they can solve it for future guests. Now while sleeping after a 12 hours connection flight (I am in business trip) they call my room to say “your credit card does not go through”. Told them you have 2 Cc, one for room and my personal Cc incidentals that you did authorized when check in. The answer from the front desk guy is “ oh yes, they did not see it, sorry” Is either they have non experience people to run a business like this, or the management just do not care to how their guests experience their time Here. So sad, I will not come back, business or leisure, You don’t get what you are paying for (400 USD at night)…
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 3 weeks ago
Dear theglimmertwin, Thank you for taking the time to give us a review; we appreciate your honest feedback. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We sincerely apologize for your experience while with us. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Thank you again for your review. Gaylord Texan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Drove to the convention center for the Model train show today. The parking lot was full what little there was of it. Lots of parking spaces in the hotel parking but gates kept us from entering. Terrible place to have a convention. Never again.
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 4 weeks ago
Dear Guide65327161512, Thank you for taking the time to give us a review; we appreciate your honest feedback. Here at the Gaylord Texan, our team wants to provide the best hotel experience. We sincerely apologize for not meeting that goal while you were visiting us. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. Thank you again for your review. Gaylord Texan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have visited the Gaylord Texan during Ice and many other events but had never stayed at the hotel until June 16 - 18, 2023. It is a beautiful property, however everything is highly inflated in cost. It was about $350 per night. The breakfast buffet was $32 plus gratuity with no other a la carte offerings. We dined in the steakhouse on site and our meal was over $200 for 2 people, 2 drinks and 2 small steaks. Our trip there cost us over $1500 for 2 people, for 2 nights.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Be prepared to spend about $1500 for 2 days with meals.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$354 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gaylord texan hotel grapevine, gaylord texan resort and convention center, gaylord texas resort, gaylord texas hotel, the gaylord texan, gaylord texan grapevine, gaylord texan resort convention center, gaylord grapevine
LOCATION
United StatesTexasGrapevine
NUMBER OF ROOMS
1814
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Claim Your ListingGAYLORD TEXAN RESORT & CONVENTION CENTER - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Grapevine, TX)
Frequently Asked Questions about Gaylord Texan Resort & Convention Center
Which popular attractions are close to Gaylord Texan Resort & Convention Center?
Nearby attractions include The Escape Game Grapevine (1.4 miles), Corky's Gaming Bistro - Grapevine (2.1 miles), and Texas Star Dinner Theater (1.7 miles).
What are some of the property amenities at Gaylord Texan Resort & Convention Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Gaylord Texan Resort & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gaylord Texan Resort & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Gaylord Texan Resort & Convention Center?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Gaylord Texan Resort & Convention Center?
Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe.
Are there opportunities to exercise at Gaylord Texan Resort & Convention Center?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Gaylord Texan Resort & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Gaylord Texan Resort & Convention Center offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Gaylord Texan Resort & Convention Center?
Many travelers enjoy visiting Milican Blacksmiths Shop (3.6 miles), Grapevine's Market on Main (1.4 miles), and The Peace Circle (1.7 miles).