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Gaylord Texan Resort & Convention Center

Traveler (2959)
Room & Suite (479)
Dining (128)

About

#10 of 17 hotels in Grapevine
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
You'll arrive at Gaylord Texan Resort & Convention Center through a ranch-style archway surrounded by rolling pastureland in Grapevine, Texas. Along the way, rugged canyon walls rise steadily to frame your first glimpse of the breathtaking Grapevine hotel. Sitting high on a bluff overlooking the glistening waters of Lake Grapevine, just eight minutes from DFW International Airport, this awe-inspiring resort welcomes you to an authentic Texas experience. From the colorful Riverwalk and wide-open Texas Hill Country to the aura of Southwest-style architecture and the majestic Rio-Grande, its all here under our signature glass dome. Here, we offer state-of-the-art convention and meeting facilities, endless entertainment, World-class spa & fitness center, lavish guest rooms and our tradition of unsurpassed hospitality. Everything in on place ­ so you can have it all.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Spa
Room service
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Wifi
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
564Restaurantswithin 5 miles
75Attractionswithin 5 miles
4,760Reviews
119Q+A
100Room tips
Traveler rating
  • 1,917
  • 1,407
  • 759
  • 378
  • 299
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Popular mentions
I was staying at the Gaylord for a conference. A group of 6 of us who were also staying at hotel were at the lobby bar and they asked for a credit card to hold for the drinks. Seemed odd given we were staying there but I gave them my card. When the bill came I said we are
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Response from Gaylord T, Manager at Gaylord Texan Resort & Convention Center
Responded 4 days ago
Dear davidbR1dd, Thank you for taking the time to share feedback on your recent experience with us. I am very sorry to hear that you were disappointed with aspects of your stay. We pride ourselves on attentive and personable customer service so I am saddened to hear that you did not get this impression. The satisfaction of our guests is our top priority and I sincerely apologize that we did not exceed your expectations. I welcome you to contact our Customer Care Manager, to discuss your time with us in more detail. Our email is CustomerCareTexan@gaylordhotels.com or you can reach us on (817)-778-2000. Respectfully, Gaylord Texan
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I had a super experience with one of their employees. Her name is Ms. Jennifer L. in group housing. I would like to give a formal compliment to Jennifer. She provided superior customer service to me. I had an ongoing problem with my reservation. She looked into what was going
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+1
Visited for a conference. It was nice, easy trip from DFW. Check in went smoothly. My preferences for high floor, away from elevator were accommodated. The property is huge. We enjoyed the dining options. There was an issue with hot water and a sleep-interrupting alarm
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Beautiful hotel....been waiting for my luggage in my room for 30 mins and counting...be aware.....lots of nice stuff restaurants pool spa....cant wait til I get my clothes....anyone anyone...........about to make my third call to find my luggage
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Response from Gaylord T, Manager at Gaylord Texan Resort & Convention Center
Responded 5 days ago
Dear 278hermang, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests. Thank you again for the feedback and we hope you will give us the opportunity to host you in the future. Gaylord Texan
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+1
Our room was updated at check in! Everything was clean, towels plentiful, bed great with wonderful linens. There was something for all ages! Beautiful facilities, plenty of pools, lounges around pool, paradise waterpark was fabulous! Service was awesome! Great experience
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PRICE RANGE
$223 - $411 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gaylord texan hotel grapevinegaylord texan resort and convention centergaylord texas resortgaylord texas hotelthe gaylord texangaylord texan grapevinegaylord texan resort convention centergaylord grapevine
LOCATION
United StatesTexasGrapevine
NUMBER OF ROOMS
1511
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