Gaylord Texan Resort & Convention Center
5,081 reviews
#15 of 19 Hotels in Grapevine
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Full view
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Room & Suite (312)
Dining (144)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 05/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gaylord Texan Resort & Convention Center
Updated 05/26/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 19 hotels in Grapevine
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Everything is bigger in Texas and that undoubtedly includes Gaylord Texan Resort & Convention Center. Standing on the shores of Lake Grapevine with 4.5 acres of indoor gardens, 10 restaurants, a seasonal resort pool and indoor lap pool, this is a hotel that could only make its home in The Lone Star State. Travelers from all over the world will enjoy our convenient location near Dallas/Fort Worth International Airport, as well as Grapevine Mills®, LEGOLAND® and Cowboys Golf Club. Our spacious hotel rooms and suites provide an exceptional opportunity to relax. If you want to unwind even more, discover our resort's on-site spa, Relache Spa & Salon. With our immense lineup of dining options, finding something to satisfy your palate couldn't be easier. Our hotel in Grapevine also houses over 490,000 square feet of event space to ensure that your wedding or conference adheres precisely to your vision. Everyone deserves a vacation. Make yours extraordinary at Gaylord Texan Resort & Convention Center.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water park
Bowling offsite
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Snack bar
Vending machine
Poolside bar
Waterslide
Kids pool
Car hire
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Hand massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Sofa
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
631Restaurantswithin 5 miles
86Attractionswithin 5 miles
Contact
1501 Gaylord Trail, Grapevine, TX 76051-1945
Getting there
Rental CarsSee rental cars from $47/day
5081Reviews153Q+A100Room tips
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Popular mentions
I have to say I was so disappointed in our stay. It was great to see the hotel full and people everywhere. We drove in to meet our daughter for her 28th birthday and room was so tiny. We have stayed many times at this hotel and always had a great room with plenty of space. This time our room was above the Italian restaurant our view a tin roof. We are Gold Members and I expected what we have always had as a standard double room. I called and could not get anyone to answer the phone I was on hold for over 10 min and just used the chat on my bonvoy appt to complain about our room. The message said sorry best they could do it was 12:30 and I know they had rooms Available. Same issue to get towels. Then we needed toliet paper and still couldn’t get anyone to answer. We asked the cleaning lady for tissue and towel she was kind enough to give to us. The electric train was broken Not running at all. Just disappointed overall.…
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip: Ask for view of courtyard
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Pros: 1) Epic resort unlike anything you've seen (outside of Gaylord in Nashville) 2) Wonderful bathrooms everywhere in the convention side 3) Great air quality Cons: 1) Parking is too expensive (even Nashville) - it's insane. This is Dallas. Bring down the prices please 2) Loud screaming - please tell the parents to control their little brats. This is not Disneyland. It's a live hotel with people sleeping. 3) The atrium is terrible - the windows face the people and noise. It's not Embassy suites where the bedrooms face the outside. Thus you can hear the screaming children all day if you're in the Gaylord hotel room Not sure if dogs are allowed, BUT NO DOGS should be allowed at this resort. I DO NOT want to step on dog mess at a beautiful resort. DOGS NEED TO STAY HOME. What is the matter with people?…
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Date of stay: June 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 3 days ago
Dear mark g, It was a pleasure hosting you, and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience, and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world-class experience for all current and future guests. Thank you again for the review, and we hope you will give us the opportunity to host you in the future. Gaylord Texan
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Let me first say that we have absolutely no problem paying top dollar for really nice hotels and resorts, but when food and drink prices are high enough to be considered price gouging, that is when I have a problem! First, the good...this place is nice, clean and beautiful. We booked 3 rooms for our adult kids and their children, our grandkids so we could spend the weekend enjoying the Gaylord water park, which turned out to be nothing like the pics and much smaller and slam packed with people! Crowded was an understatement! Chairs were full with many zip tied and marked reserved, but sat empty all day while noone showed up. Cabanas were booked up at least a day ahead of time. Our main issue and problem was with dining, food and drink prices at both the water park and the resort. We put our name on the list for one resort restaurant and were told it was a 45 minute wait...over 2 hours later, we went out and got pizza. This was after trying to get into the Italian restaurant on site and being told we had too many people (6 adults and 3 kids) and they could not accommodate us. Prices were ridiculous!!! A stack of 3 pancakes for $22??? Really??? Everything was priced so high it could easily be considered gouging! We ended up dining out all weekend, so instead we got to try some amazing restaurants such as Pappacitos and Pappadeaux! A burger for $18...a house salad for $10... I probably could have fed our group of 9 at YO Ranch Steakhouse downtown for what it would have cost to feed half us at this resort! We may be back, but definitely will not have plans to eat at the resort...…
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 3 days ago
Dear bassadict69, It was a pleasure hosting you, and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience, and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world-class experience for all current and future guests. Thank you again for the review, and we hope you will give us the opportunity to host you in the future. Gaylord Texan
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Pros: - This hotel is seriously beautiful. There is so much to see and we enjoyed walking around and taking it all in. - There is a lot to do relatively nearby Cons: - SO MANY PEOPLE. SERIOUSLY. EVERYWHERE. We went on a weekend in the summer and it was almost unbearable how crowded it was. - Seemingly not enough staff to handle all these people. Ex: 2 girls assigned to work the coffee shop on a Saturday morning. They did incredible and both deserve raises but get them some help. The line for coffee at both coffee locations was outrageously long. - You feel like just another guest. No special amenities I noticed or special attention given. I'm a gold elite Marriott member. I'm not expecting a lot but it felt like we were just a number. - The car situation in front of the lobby. What an absolute disaster. I expect so much more from a hotel this size. It was an absolute free for all. People parking randomly to go inside and check-in (which involved waiting in another long line). I was so mad we got caught in this absolute cluster of a situation. Avoid this area at all costs. - Not only are you charged a resort fee but even if you choose self parking you are charged another fee for that. No free parking option. Which is laughable considering what they charge for a room. - Room was okay at best. We paid for an upgrade/atrium view. The room was just okay. One thing I didn't appreciate was the black mold growing in the grout in our bathroom. Yuck! Summary: This hotel is fine for a special occasion but be prepared for massive crowds and sub par service for what you would expect paying these resort prices. …
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Try to avoid coming on the weekend and whatever you do, do not get caught in the traffic jam in...
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Helpful
Response from Gaylord Texan Resort, Owner at Gaylord Texan Resort & Convention Center
Responded 3 days ago
Dear Oriley2013, It was a pleasure hosting you, and we appreciate the review. Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience, and we sincerely apologize that we fell short of that while you were with us. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world-class experience for all current and future guests. Thank you again for the review, and we hope you will give us the opportunity to host you in the future. Gaylord Texan
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We are annual staycationers, every now and then we pop over for a night. On a whim we decided to give Gaylord another try after our child’s request. What was a fun place back in 2016ish, had degraded miserably each year to a slow putter during Covid. The service year on year and food was horrendous. Well, everything has changed! Upon check-in they honored our Titanium Elite status and upgraded us to a gorgeous one bedroom atrium suite. We had used points to stay, so this was an unexpected bonus. The room was fantastic, plenty of space. I doubt I’ll ever stay in the single 2 bed room again. Second, we tried the Italian restaurant. A+, fantastic server, great food, killer cheese board and drinks, beautiful atmosphere. Great addition to the local area. Next, the water park was crowded, so that wasn’t as fun for us, and you have to pay to reserve chairs. Instead we took a table at the dining side area and ordered a lot from the server. I felt better about giving my money to that guy, rather than the hotel, and at least get some food instead. Worked out great. Did all the summer activities. Painting a go-to. A little weird they made us carry the paintings away wet. Didn’t like that. Crowds at the outdoor pool were a bit um rough going. Not my scene. Avoided breakfast buffet as we’ve made that mistake over the years, but attended the lunch buffet which is FANTASTIC. $25 all you can eat Mexican? Sign me up. Wonderful. For breakfast we get hot sandwiches at the marketplace. Occasional DoorDash to limit costs. Staff this time were amazing everywhere. Have to be a little watchful over the bills. Menu items are not billed same amount listed when checks come in either Texas station nor market, everything is off $1-$2 more. Keep an eye on that and point it out. They need to fix that because it’s consistent theft. Got obnoxious. That said, I’m fully prepared for the costs that come with roaming around enjoying Gaylord. I’m happy to say I definitely feel like we got our monies worth. 48 hours of fun and food cost us around $1200. Family of 5 (with room discounted heavily). We’ll be back!…
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Date of stay: June 2021Trip type: Traveled with family
Helpful
PRICE RANGE
$228 - $343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gaylord texan hotel grapevine, gaylord texan resort and convention center, gaylord texas resort, gaylord texas hotel, the gaylord texan, gaylord texan grapevine, gaylord texan resort convention center, gaylord grapevine
LOCATION
United StatesTexasGrapevine
NUMBER OF ROOMS
1814
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Claim Your Listing Frequently Asked Questions about Gaylord Texan Resort & Convention Center
Which popular attractions are close to Gaylord Texan Resort & Convention Center?
Nearby attractions include The Escape Game Dallas (1.4 miles), Texas Star Dinner Theater (1.7 miles), and Corky's Gaming Bistro - Grapevine (2.1 miles).
What are some of the property amenities at Gaylord Texan Resort & Convention Center?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Gaylord Texan Resort & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gaylord Texan Resort & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Gaylord Texan Resort & Convention Center?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Gaylord Texan Resort & Convention Center?
Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe.
Are there opportunities to exercise at Gaylord Texan Resort & Convention Center?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Gaylord Texan Resort & Convention Center offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Gaylord Texan Resort & Convention Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Gaylord Texan Resort & Convention Center?
Many travelers enjoy visiting Milican Blacksmiths Shop (3.6 miles) and Grapevine's Market on Main (1.4 miles).
Does Gaylord Texan Resort & Convention Center have any great views?
Yes, guests often enjoy the park view available here.