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Holiday Inn Express Hotel & Suites DFW - Grapevine

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Holiday Inn Express Hotel & Suites DFW - Grapevine
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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here in a pinch after a flight cancellation at DFW. Great place to crash with comfortable room, good breakfast choices, and great fitness room. Staff is friendly and helpful, very professional. Shuttle to and from airport. Excellent choice if you don't need high luxury.

Helpful?
Thank Marihopewell
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for reviewing our hotel! We know that flight cancellations can be stressful and frustrating, so I am pleased to hear that we were able to provide everything you needed during your last minute change of plans. We look forward to seeing you the next time you visit the Grapevine area! More 

New Bern, North Carolina
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 weeks ago

From the east coast to the mid-west (n=7), this Holiday Inn Express receives my first place award. Special recognition to: Jeanette (Outstanding Customer Service Award); Loy (Top Notch Driver Award); Courtney (Outstanding Event Planner & IT Guru Award). What put them over the top? From the crevices to the ceiling this place was clean! Kudos to housekeeping you receive the... More 

Helpful?
Thank schwartzme92
Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for your excellent review of not only our hotel, but our staff as well! We are so pleased to hear that you were able to enjoy your time in Grapevine. Please know that your kind words have been communicated to all of our associates who helped make your stay a great one. We look forward to... More 

Hayden, Indiana
1 review
5 of 5 stars Reviewed July 24, 2016

I really enjoyed my stay at HIE Grapevine. The people make the difference! Special thanks to Alexis who worked to get me into a handicapped room although I forgot to request one. Alexis is a fine young lady who loves working with people. Many thanks to her for her help!

Helpful?
Thank jlove812
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for your review! I am so glad to hear that you were able to enjoy your stay at our hotel. I will be sure to pass your kind words along to Alexis so that she knows the impression she made on you. We can't wait to welcome you back the next time you are in Grapevine! More 

Marshall, Texas
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 20, 2016

My wife and I stayed here before leaving on vacation for a week. Our flight left early the following morning, and we did not want to fight the traffic in the morning going to the airport. We arrived fairly late - around 9 PM, and were tired. As a result, we did not get to explore the area close to... More 

Helpful?
Thank James T
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi James, Thank you so much for taking the time to review our property. I am extremely happy to see that you have nothing but good things to say about our hotel! I hope that your next trip to Grapevine is right around the corner. We look forward to having you back as our guest! More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

I booked this room on Hotwire as a 2.5* and was pleasantly surprised to get this Holiday Inn Express because I've never had a bad experience with Holiday Inn Express. First off you cannot find this hotel. Siri could not find this hotel. She kept taking me to a huge carpet place and saying "you have arrived." I was like... More 

Helpful?
Thank Greg B
Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi Greg, Thank you so much for taking the time to review our hotel. I am glad to hear that overall your stay was extremely pleasant. However, I am truly sorry for the frustrating experience you had in locating our hotel. I also sincerely apologize for the pest incident. Please know that this is not a common problem on our... More 

Kawartha Lakes, Canada
Level Contributor
277 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

This should be a great hotel but I experienced just too many small issues. The goods: shuttle service was quick and efficient, front desk staff were friendly and efficient, breakfast was standard Holiday Inn fare, lots of parking, lots of restaurants within walking distance. The bads: there was a used qtip in the corner of my room when I arrived... More 

Helpful?
Thank LastMango
Susan W, Director of Sales at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our housekeeping and maintenance teams so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

2 reviews
5 of 5 stars Reviewed June 27, 2016 via mobile

Check in process was slow because there was a mix up with out company credit card but the front desk clerk was very accommodating. Over all good experience. This is my second time staying here and the service has been consistent.

Helpful?
Thank shera46
Susan W, Director of Sales at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for taking the time to give us your feedback of our hotel! I am sorry to hear that the check in process was slower than usual, but am pleased that our front desk staff was courteous and helpful. We look forward to having you as our guest the next time you are in Grapevine! More 

Knightdale, North Carolina
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

This is my first time to stay at the Holiday Inn Express In Grapevine. I was pleasantly surprised by how great the property look when I arrive. The rooms are clean spacious and have great soft pillows. (Too many times I get bricks disguised as pillows.) This led to restful nights. They have several restaurants that will deliver directly to... More 

Helpful?
Thank Robin0611
Susan W, Director of Sales at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

We cannot thank you enough for your positive feedback of our hotel! We are pleased to hear that you enjoyed everything from the bedding, to our breakfast. We will be sure to let both staff members know that their excellent customer service skills had such a great influence on your opinion of our hotel. We can't wait to welcome you... More 

2 reviews
5 of 5 stars Reviewed May 26, 2016 via mobile

We had a wonderful stay and the front desk even gave my kids a toy out of a little treasure box they have back there! Great people and clean rooms and they had a wonderful breakfast too. Will definitely be staying here next time we are in town.

Helpful?
Thank minimeandme
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your wonderful review. We are thrilled you enjoyed your stay and we look forward to seeing you on your next trip to Grapevine! More 

Charlotte, North Carolina
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 13, 2016

Such a great staff, very friendly, excellent breakfast, good quiet location, fast wifi. Another NASCAR race, another stay at this location and it was great. My room (327) required some attention for the plumbing and the staff was quick to address it. I'm sure that once I was out, it was completely fixed. Will stay again!

Helpful?
Thank Peter H
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your review Peter. It is great to hear you had another wonderful visit with us. We appreciate you choosing the Holiday Inn Express-Grapevine for your travels. More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Completely renovated November 2014. Located just 3 miles from DFW International Airport, the Holiday Inn Express Grapevine, we are the business traveler's office away from the office. Our 100% smoke free hotel, and complimentary breakfast make the Holiday Inn Express Grapevine the place to stay for business. Our complimentary wired/wireless HSIA, located throughout the hotel, allows you to finish last minute presentations and conduct your meeting in confidence. If you left your laptop behind, our business center is ready to serve you 24 hours a day. Whether conducting interviews or hosting a conference for 40 people, Holiday Inn Express Grapevine is ready to accommodate your meeting needs. We can also set up catering options for your luncheon or business dinner. After a long day, relax in our outdoor Jacuzzi, work out in the completely renovated fitness center or kick back with friends at one of 7 restaurants within walking distance. There's no need to rent a car with our complimentary shuttle service, anywhere within five-miles, including DFW International Airport, Gaylord Texan Resort and Grapevine Mills Mall, to name a few. Shuttle service is limited on holidays. Our hotel is one mile from the small town charm of Historic Grapevine and minutes from the nightlife of both Ft. Worth and Dallas. Visit Grapevine and with the Holiday Inn Express Hotel & Suites. FEMA #TX1507 ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites DFW - Grapevine

Address: 309 W State Highway 114, Grapevine, TX 76051-4084
Location: United States > Texas > Grapevine
Price Range: $119 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites DFW - Grapevine 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dfw - Grapevine
Holiday Inn Grapevine
Holiday Inn Express Grapevine
Grapevine Holiday Inn
Hotel Style:
#5 Family Hotel in Grapevine
#7 Business Hotel in Grapevine
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