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All reviewshi expresspancake machinefront deskshuttle that runsshuttle service iswonderful stayspecial thanksclose to the airportroom was clean and comfortablefree breakfastwould stay againenjoyed my staythe hotel staffbusiness tripyogurtfamily reunionhie
Your standard HIE, your basic outlets on the bedside tables, mini fridge, microwave, and keurig. Breakfast was standard fare eggs, sausage, biscuits, gravy, toast, oatmeal, cereal, etc. The front desk staff was very friendly and helpful with shuttles, restaurant suggestions, and quick check in. Will...More
My granddaughter and I stayed four days so she could participate in the 2017 Flava Jama Basketball tournament.held at the nearby Gaylord. The staff exhibited excellent customer service and helpfulness during our stay. I have been a business traveler for 30 years and was pleased....More
Thank Maya D
Response from Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - GrapevineResponded July 11, 2017
Thank you so much for taking the time to review our hotel! We are pleased to hear that you enjoyed your stay with us while visiting Grapevine. I am so glad that Sarah, Janette and Mark were able to provide you with their excellent customer...More
We stayed at this hotel in December and took advantage of their program where we could leave our car there while we were out of town. The hotel is very clean and comfortable. The staff was very helpful and the shuttle service was very helpful.
Typical Holiday Inn breakfast options which is nice. Bed as comfortable and the room was clean. Only complaint would be the fire alarm and evacuation in the cold with no explanation to the guest even after the firetrucks arrived and said it was clear.
Had a quick over night business trip to grapevine, the room was clean and comfortable, and the hotel staff was super nice. In the morning the breakfast was ok, but the coffee was hot and tasty. After a great night sleep, I was able to...More