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Holiday Inn Express Hotel & Suites DFW - Grapevine

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Holiday Inn Express Hotel & Suites DFW - Grapevine
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151 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Paterson, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I always stay at the airport unfortunately they didn't have rooms available so I decided to experience this Holiday Inn Express which was the best decision ever.They have a shuttle that runs to and from the airport 24hours ,free breakfast free wifi and a bunch of restaurant in the same parking lot .Rooms are clean and cozy.also they have really... More 

Helpful?
Thank shannonhalmet
Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for your positive feedback of our hotel! We are happy to hear that we were able to take care of everyone in your family, including the kids! We can't wait to have you back the next time you visit Grapevine! More 

Fayetteville, Georgia
Level Contributor
989 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love Holiday Inn Express. This one was very nice. Very clean room with comfortable beds. It's very close to the airport, which is very nice. Great breakfast with a lot go great options. This is a good hotel in Grapevine.

Helpful?
Thank Caleb J
Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi Caleb! Thank you so much for taking the time to review our hotel. We appreciate your positive feedback about our hotel's location and amenities. We look forward to having you back the next time you travel to Grapevine! More 

Pittsburgh, Pennsylvania
1 review
1 of 5 stars Reviewed 5 weeks ago

This is not a knock on the staff as they were very pleasant and helpful. On arrival everything seemed fine. The hotel is a little outdated and could use an upgrade but no worse than other HIE hotels that have not had recent updates. I did use the fitness center and didn't get very far as the treadmills were very... More 

Helpful?
Thank jkmiller16
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We completed a full renovation in December 2014, so I am disappointed to hear that you were not pleased with the updates we recently made to our property. We will share your feedback... More 

Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here in a pinch after a flight cancellation at DFW. Great place to crash with comfortable room, good breakfast choices, and great fitness room. Staff is friendly and helpful, very professional. Shuttle to and from airport. Excellent choice if you don't need high luxury.

Helpful?
Thank Marihopewell
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for reviewing our hotel! We know that flight cancellations can be stressful and frustrating, so I am pleased to hear that we were able to provide everything you needed during your last minute change of plans. We look forward to seeing you the next time you visit the Grapevine area! More 

New Bern, North Carolina
Level Contributor
10 reviews
5 of 5 stars Reviewed August 15, 2016

From the east coast to the mid-west (n=7), this Holiday Inn Express receives my first place award. Special recognition to: Jeanette (Outstanding Customer Service Award); Loy (Top Notch Driver Award); Courtney (Outstanding Event Planner & IT Guru Award). What put them over the top? From the crevices to the ceiling this place was clean! Kudos to housekeeping you receive the... More 

Helpful?
Thank schwartzme92
Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for your excellent review of not only our hotel, but our staff as well! We are so pleased to hear that you were able to enjoy your time in Grapevine. Please know that your kind words have been communicated to all of our associates who helped make your stay a great one. We look forward to... More 

Hayden, Indiana
1 review
5 of 5 stars Reviewed July 24, 2016

I really enjoyed my stay at HIE Grapevine. The people make the difference! Special thanks to Alexis who worked to get me into a handicapped room although I forgot to request one. Alexis is a fine young lady who loves working with people. Many thanks to her for her help!

Helpful?
Thank jlove812
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for your review! I am so glad to hear that you were able to enjoy your stay at our hotel. I will be sure to pass your kind words along to Alexis so that she knows the impression she made on you. We can't wait to welcome you back the next time you are in Grapevine! More 

Marshall, Texas
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 20, 2016

My wife and I stayed here before leaving on vacation for a week. Our flight left early the following morning, and we did not want to fight the traffic in the morning going to the airport. We arrived fairly late - around 9 PM, and were tired. As a result, we did not get to explore the area close to... More 

Helpful?
Thank James T
Susan W, General Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi James, Thank you so much for taking the time to review our property. I am extremely happy to see that you have nothing but good things to say about our hotel! I hope that your next trip to Grapevine is right around the corner. We look forward to having you back as our guest! More 

Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

I booked this room on Hotwire as a 2.5* and was pleasantly surprised to get this Holiday Inn Express because I've never had a bad experience with Holiday Inn Express. First off you cannot find this hotel. Siri could not find this hotel. She kept taking me to a huge carpet place and saying "you have arrived." I was like... More 

Helpful?
Thank Greg B
Susan W, Manager at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Hi Greg, Thank you so much for taking the time to review our hotel. I am glad to hear that overall your stay was extremely pleasant. However, I am truly sorry for the frustrating experience you had in locating our hotel. I also sincerely apologize for the pest incident. Please know that this is not a common problem on our... More 

Kawartha Lakes, Canada
Level Contributor
291 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed July 1, 2016 via mobile

This should be a great hotel but I experienced just too many small issues. The goods: shuttle service was quick and efficient, front desk staff were friendly and efficient, breakfast was standard Holiday Inn fare, lots of parking, lots of restaurants within walking distance. The bads: there was a used qtip in the corner of my room when I arrived... More 

Helpful?
Thank LastMango
Susan W, Director of Sales at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our housekeeping and maintenance teams so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

2 reviews
5 of 5 stars Reviewed June 27, 2016 via mobile

Check in process was slow because there was a mix up with out company credit card but the front desk clerk was very accommodating. Over all good experience. This is my second time staying here and the service has been consistent.

Helpful?
Thank shera46
Susan W, Director of Sales at Holiday Inn Express Hotel & Suites DFW - Grapevine, responded to this review

Thank you so much for taking the time to give us your feedback of our hotel! I am sorry to hear that the check in process was slower than usual, but am pleased that our front desk staff was courteous and helpful. We look forward to having you as our guest the next time you are in Grapevine! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Completely renovated November 2014. Located just 3 miles from DFW International Airport, the Holiday Inn Express Grapevine, we are the business traveler's office away from the office. Our 100% smoke free hotel, and complimentary breakfast make the Holiday Inn Express Grapevine the place to stay for business. Our complimentary wired/wireless HSIA, located throughout the hotel, allows you to finish last minute presentations and conduct your meeting in confidence. If you left your laptop behind, our business center is ready to serve you 24 hours a day. Whether conducting interviews or hosting a conference for 40 people, Holiday Inn Express Grapevine is ready to accommodate your meeting needs. We can also set up catering options for your luncheon or business dinner. After a long day, relax in our outdoor Jacuzzi, work out in the completely renovated fitness center or kick back with friends at one of 7 restaurants within walking distance. There's no need to rent a car with our complimentary shuttle service, anywhere within five-miles, including DFW International Airport, Gaylord Texan Resort and Grapevine Mills Mall, to name a few. Shuttle service is limited on holidays. Our hotel is one mile from the small town charm of Historic Grapevine and minutes from the nightlife of both Ft. Worth and Dallas. Visit Grapevine and with the Holiday Inn Express Hotel & Suites. FEMA #TX1507 ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites DFW - Grapevine

Address: 309 W State Highway 114, Grapevine, TX 76051-4084
Location: United States > Texas > Grapevine
Price Range: $134 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites DFW - Grapevine 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dfw - Grapevine
Holiday Inn Grapevine
Holiday Inn Express Grapevine
Grapevine Holiday Inn
Hotel Style:
#5 Family Hotel in Grapevine
#7 Business Hotel in Grapevine
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