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BEST WESTERN Granbury Inn & Suites

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242 Reviews from our TripAdvisor Community

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Showing 242: English reviews
1 review
1 of 5 stars Reviewed 6 days ago NEW

My husband and I have stayed at Best Western on many occasions and always with good results, except in Granbury, Tx. I booked through a third party site and mistakenly clicked a smoking room. When I learned that a smoking room had been reserved, I let the clerk know that was not what we intended. She was not concerned. We... More 

Helpful?
Thank Ramona G
BWGIS, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Your review was very much appreciated. We understand that you did not have a good experience with us, and we take that seriously. Even though you mistakenly requested a smoking room through a third party website, we would normally not hesitate to simply change you to the room type you meant to reserve. Unfortunately, on this particular day we were... More 

Eureka, California
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My sister and I stayed here 3 nights for her granddaughter's wedding. Brandi at check-in was beyond cordial and very efficient. She went out of her way to make sure we had everything we needed and even called our room to make sure it was acceptable. It was and then some. Much bigger and spacious than most Best Westerns with... More 

Helpful?
1 Thank CMC_03
BWGIS, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Thank you very much for your thoughtful review. We love hearing great feedback about one of our team members. We think highly of Brandi ourselves, but it's ALWAYS wonderful to hear that from our guests! We're delighted you had a great visit to Granbury. Now, hurry back because there is SO much more to experience! And the Best Western Inn... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Spent three nights here and Loved It! Everyone was friendly, professional and check in was quick. Also, the breakfast is great. The entire place is clean, including the jacuzzi, pool and fitness room. Oh, and the rooms are just as great. Bed really comfortable. Will always stay here when in or near Granbury.

Helpful?
1 Thank Bill M
BWGIS, Manager at BEST WESTERN Granbury Inn & Suites, responded to this review

Your kind words made our whole team smile from ear to ear! And here's a little secret: it's very easy for us to be "friendly" and "Awesome" when we get to host great guests like you! Come back and see us again. Thanks once more from the team at the Best Western Inn & Suites Granbury!!!! More 

Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed August 19, 2016 via mobile

Tucked on the side of US 377 is one of the best little hotels in Texas. The front desk is manned by real professional clerks. They make you feel really welcomed! The rooms are spacious, and very clean. One of my pet peeves, is not having enough sugar for my coffee, not here.. plenty of condiments, and coffee. The breakfast... More 

Helpful?
1 Thank johnwesleyharden
Texarkana, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2016

We were in Granbury for my son's wedding. We booked multiple rooms, as everyone was from out of town. The female, Katja, who checked us in was absolutely the friendliest and most helpful person I have ever had to check us into a hotel. She was outstanding. Next, Tina, made our reservations and helped us to plan a wedding and... More 

Review collected in partnership with Best Western

Helpful?
1 Thank RTmom2013
Richardson
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2016

The hotel was clean and pleasant. Our room was pretty large and clean. The front desk staff was very courteous and helpful - providing directions and also assistance when we discovered a flat on our car.

Review collected in partnership with Best Western

Helpful?
Thank viv538
2 reviews
5 of 5 stars Reviewed July 7, 2016 via mobile

The hotel has a great location. Close to the historic downtown area, shopping, and the Chamber provided a free shuttle. We did drive in to town, and had no issue parking. The coffee in the morning was transparent, but after mentioning it to staff... This was corrected. It's perfect for viewing the 8th best fireworks display in the USA! Room... More 

Helpful?
Thank Akgurl63
1 review
3 of 5 stars Reviewed July 4, 2016

The mattresses were old and not comfortable. Ac was noisy. Not enough tables and chairs at breakfast, had to wait. The location was good. Staff were friendly and helpful.Swimming pool was nice. Carpets needed a good clean.

Helpful?
Thank Janice A
New Braunfels, United States
1 review
5 of 5 stars Reviewed June 27, 2016

Besides being located next to the loop around Granbury on the side closest to Ft Worth destinations, the outside environment was open land on two sides providing peace and quiet. Upon arrival the cart was provided for us to unload all at once. Immediate responses were provided for whatever service was needed with a smile. Breakfast was excellent with a... More 

Review collected in partnership with Best Western

Helpful?
Thank Diana B
Seminole, Florida
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 14, 2016

We found this Best Western to be a comfortable host for our brief stay in Granbury. The rooms were clean (and we're picky!), the beds comfortable and the staff friendly. The décor was a bit plain compared to most hotels we've been in but the cleanliness of a hotel trumps the décor any time! We, too, noticed the pool was... More 

Helpful?
Thank decoratingdoctor
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about BEST WESTERN Granbury Inn & Suites

Address: 1517 N Plaza Dr, Granbury, TX 76048-2635
Location: United States > Texas > Granbury
Price Range: $65 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Granbury Inn & Suites 2.5*
Number of rooms: 57
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Also Known As:
Granbury Best Western
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