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Holiday Inn Express Granbury

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1515 N Plaza Dr, Granbury, TX 76048-2635 (Formerly Baymont Inn & Suites)
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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Boyd, Texas
Level Contributor
190 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon on arrival, the blonde lady at the front desk, no Welcome to Holiday Inn , just the name on the reservation, here is you key and access code for Wi-Fi and breakfast is from 6 to 10, no information on the hotel and services available. The hotel and rooms were very clean and nice. Front Desk personnel need some... More 

Helpful?
Thank B52Gunner
Charlotte K, General Manager at Holiday Inn Express Granbury, responded to this review

Thank you for taking time to share with us about your recent stay. We strive to give each guest a wonderful stay each and every time. It looks like we failed in our service to you. I want to apologize that you were not given the exceptional service you deserved. I have spoken with the Front Desk Agent that was... More 

Denison, Texas
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is nicely decorated and clean, and the rooms nicely appointed. The beds however were a bit firm. I think our main issue was the lack of hot water. I took a shower on full hot in the morning and it was just warm, my sister took a shower shortly after me and it was a cold one. I... More 

Helpful?
Thank NEWLKAT
Charlotte K, General Manager at Holiday Inn Express Granbury, responded to this review

We love to hear that you think our hotel is a nice place for a night. I'm sorry to see that you had trouble with lack of hot water during your stay. Our maintenance guy was notified and found that one of the hot water tanks went out. We have replaced the part that made it not function properly so... More 

Level Contributor
149 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 30, 2016 via mobile

Stayed over the memorial day weekend so the hotel was full and needed to stay in their king deluxe room. The hotel staff handled reservation and introduced hotel room keys well. Room was very nice. The room did not have an extra blanket in the closet so we used an extra mattress pad. The room had a refrigerator and microwave... More 

Helpful?
Thank Gerald N
Kim S, Guest Relations Manager at Holiday Inn Express Granbury, responded to this review

I'd like to thank you for your nice review and we appreciate you choosing to stay with us during the Memorial Day weekend. I have passed on your compliments to the hotel staff member who handled your check in process so they know they did a great job. I do apologize that you were missing the extra blanket in your... More 

San Antonio, TX
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 3, 2016

Most of the hotels in Granbury were fully booked when our group of 13 decided to spend our annual get-together weekend in Granbury. After several less than satisfying phone calls we weren't quite sure what to expect. The person answering the phone several times from different callers were less than what you normally experience from a hotel. However, once we... More 

Helpful?
Thank GrandySandi
Kim S, Loyalty Champion at Holiday Inn Express Granbury, responded to this review

Thank you very much for taking the time to do a review for your stay. We are very pleased you enjoyed it and look forwards to seeing you next time for your annual gathering. We will speak to our front desk staff and address this issue with the answering services you received. Have a great day. Thanks More 

Hurst, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 25, 2016

This was an 'ok' place to stay. I was not overly impressed. When I arrived, there was a car parked in front of the door....thought it was a guest checking in. Turned out that it wasn't - an employee was parking there and continued to park there that afternoon and the next day. My room was clean, but it had... More 

Helpful?
Thank RAF2775
Kim S, Loyalty Champion at Holiday Inn Express Granbury, responded to this review

Thank you for taking the time to give us your feed back. We will be looking into these issues you had experienced and address them with our hotel staff. We apologize for these issues. We hope to see you again next time you are in Granbury Tx. Thank you for staying at the Holiday Inn in Granbury TX More 

Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2016 via mobile

Friendly staff and nice clean Holiday Inn Express. Excellent breakfast with a comfortable eating area. Spacious room with comfortable bed and sitting area. Good size television. Nice fridge, coffee pot and microwave. Only complaint is that every door has NO GUNS ALLOWED in large white letters. The main entrance has a proper 30.07 sign which does not allow open carry... More 

Helpful?
Thank Nathan B
Lourdes D, Front Desk Supervisor at Holiday Inn Express Granbury, responded to this review

Very glad you had a great stay with us and we could accomadate you. Yes there are signs about the guns ,but it is just stating to not be open you can have you gun just has to be put away or in a gun holder. Thank you for staying with us hope to see you seen. More 

Tomball, Texas
Level Contributor
321 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed April 19, 2016 via mobile

The hotel is located about a 5 minute drive from the cute downtown area (which I love) Reception - staff were very helpful and efficient the various times I have dealt with them Communal areas - bright, modern and very clean Breakfast - as you would expect. Breads, muffins, one meat (sausage patty) omelet, biscuits, yogurt and cinnamon rolls. Pretty... More 

Helpful?
Thank applestrudel
Lourdes D, Front Desk Supervisor at Holiday Inn Express Granbury, responded to this review

Hi we appericate your review. Glad you enjoyed your stay. We hope that you come stay with us again. Thank you More 

Granbury, Texas
2 reviews
5 of 5 stars Reviewed April 7, 2016 via mobile

I live in Granbury and had major water damage in my home. My insurance carrier (USAA) put me and the dogs up at the Holliday Express for six and a half weeks.My stay was long, but the staff took care of me as well as I could ever expect. All the girls behind the desk, to all the girls who... More 

Helpful?
Thank Dale J
San Antonio, Texas
1 review
5 of 5 stars Reviewed March 24, 2016

Brought the wife and the little buggers to Granbury to visit mom recently and couln't be more complimentary of the experience. Rooms were clean and comfortable and the staff was very helpful when we had to add a room at the last minute to accommodate my sister's family. The pool was great for the whole family and the breakfast was... More 

Helpful?
Thank krharvey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 16, 2016 via mobile

The worst experience I have ever had at a hotel. Rude, unfriendly staff completely unwilling to accommodate us. We had a reservation and they couldn't seem to get a room ready for us. After waiting hours I asked about canceling my reservation, it was confirmed by two employees that I would be able to cancel. 15 mins later after booking... More 

Helpful?
1 Thank Cole P
Sonya T, Guest Relations Manager at Holiday Inn Express Granbury, responded to this review

Hello Cole P, We value each of our guests feedback. I would like to apologize for the quality stay that you received while staying at the Holiday Inn Express in Granbury. Please know that this is not a normal occurrence at our hotel. I appreciate you expressing your concerns so we can collectively learn from these oversights and miscommunication. I... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Granbury is located 5 minutes from the downtown Granbury Square. Our spacious rooms offer a great place to work or relax. We offer complimentary breakfast seven days a week with our "Express Start Breakfast." An indoor heated pool, so you can swim till you're puckered. Need to keep your cardio up? We offer a fitness center with treadmill and elliptical bike. With high speed internet access thru out the building you can stay connected while getting away. Each of our rooms comes with refrigerator and microwave. ... more   less 

Additional Information about Holiday Inn Express Granbury

Address: 1515 N Plaza Dr, Granbury, TX 76048-2635 (Formerly Baymont Inn & Suites)
Location: United States > Texas > Granbury
Price Range: $83 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Granbury 2.5*
Number of rooms: 64
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