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The hotel doesn't fit the standard of being a Holiday Inn and should be considered along the 2 star hotel listings.
The check in process was a nightmare, I never been to a holiday Inn where the checking line started from the outside of the...More
Response from Bret U, General Manager at Holiday Inn GarlandResponded 3 weeks ago
Thank you for taking the time to share your recent experience with me. I would like to personally apologize to you for the check in process, the pool condition and your breakfast experience. This is not typical of this hotel. I want to...More
The staff was amazing, the view of the city at night was awesome, clean room, very comfortable bed, the pool was very nice and clean, and the fitness center was very nice also!There was nothing I disliked about this hotel,loved the Keurig in the room!More
Thank KellyandLequeta P
Response from Bret U, General Manager at Holiday Inn GarlandResponded 4 weeks ago
Dear KellyandLequeta P,
Thank you very much for the outstanding rating and the very generous comments about the hotel, services and staff. I was pleased to read that you stay was enjoyable and exceeded your expectations.
The staff takes great pride in providing excellent service,...More
We stayed overnight on a family visit. Hotel is new (I think) has beautiful interior decor, clean lobby, hallway and bedroom. We did not have the time to use all the facilities but the wi-fi was stable, room was clean and pleasant, hot running water...More
Response from Bret U, General Manager at Holiday Inn GarlandResponded 5 weeks ago
Thank you for great survey and for the kind words about the front desk staff. We appreciate your feedback and will be sure to share your comments with the employees.
The staff takes great pride in providing excellent service, clean rooms and great...More
This is a pretty new hotel. I expected it to be cleaner than it was. The lobby is very inviting. However once you get on the elevation, the floors are dirty. I stayed there 3 nights and the same junk was on the floors.
1 Thank Vetskidog
Response from Bret U, General Manager at Holiday Inn GarlandResponded May 1, 2017
Thank you for taking the time to share your recent experience at the Holiday Inn Garland North. We appreciate your feedback as it provides additional information as we are always looking for ways to improve our service levels.
I want you to know...More
My family visited other family in Garland and had a comfortable and enjoyable one night stay. We took the opportunity to visit the Bass Pro facility just a short walk away. The room was modern and decorated in a very cool way. The breakfast included...More
Response from Bret U, General Manager at Holiday Inn GarlandResponded April 12, 2017
Thank you for taking the time to submit your survey. Unfortunately, I believe that you recently stayed at the Holiday Inn Express which is located next to the Bass Pro Shop but you submitted your survey for the Holiday Inn Garland which is...More
$103 - $147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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