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All reviewswafflesmoody gardensshuttle servicevery clean hotelcruise shiprooms are nicehot tubtwo queensthe breakfast areaseawall blvda nice place to staynext morningacross the streetthe maintenance manleave your carthe sofa bedshort walk to the beach
Be warned. Owned by same company as Quality Inn, called for reservation at Quality and ended up with room here instead. Didn’t realize until after I got confirmation. Seems like it was an old hotel that was bought and some minor cosmetic things fixed but...More
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded December 6, 2017
Thank you for taking the time to make a review for us. We do apologize for any inconveniences that you faced while staying with us we will be looking into the matters.
Stayed several nights and was very pleased with this hotel. Usually find that the Choice Hotel chain is a good value while offering a comfortable stay. The A/C worked great, actually got a little too cold, but we loved it. Christina, who checked us in...More
3 Thank Jackie F
Response from gm_tx885, Manager at Comfort Suites GalvestonResponded September 15, 2017
We appreciate the 5 Star Rating! We are very grateful for your kind words and are so excited that you enjoyed our hotel and excellent customer service. I have shared your comments with our team and we look forward to hosting you again the next...More
Stopped in at 2 p.m., white male clerk told us rooms weren’t cleaned, come back at 3. We returned at 3 and black female clerk told us rooms weren’t cleaned still, but she’d have head housekeeper clean room 319 for us. We had a seat...More
Thank Thomas E
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded December 2, 2017
Dear Thomas E,
On behalf of the hotel I want to apologize for the issues that you stated. I can assure you the matters are being addressed. Thank you for taking the time to fill out or survey.
My first stay here. Nice view of the gulf even they are not right on the seawall. Rooms and balconies are spacious and well maintained. Overall a nice place to stay for a reasonable rate. Only minor complaints I had were that the hot tub...More
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded November 30, 2017
Thank you for taking the time to fill out our online survey. We look forward to seeing you again soon.
Found this place on Trip Advisor. Liked the fact it had a cruise shuttle. Ashleigh, the manager, was extremely helpful and polite. She even recommend a nearby sandwich spot for lunch. Comfortable beds and rooms. Highly recommend this place.
1 Thank beer2go
Response from gm_tx885, General Manager at Comfort Suites GalvestonResponded November 10, 2017
Thank you for taking the time to write a review for our property! We look forward to seeing you again soon!!!
Hi; The shuttle is $15 and it does stop running at 3pm I think. If you call the Hotel, they can give you a more up to date schedule. If you have to be at the Port by 2pm then there may be some things you can do, I would... More
Hi; The shuttle is $15 and it does stop running at 3pm I think. If you call the Hotel, they can give you a more up to date schedule. If you have to be at the Port by 2pm then there may be some things you can do, I would suggest walking over to the beach.; I would allow at least 30 minutes for the shuttle. The front desk people are very helpful at this Comfort Suites.