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Comfort Suites Galveston

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Comfort Suites Galveston
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210 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Temple, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I generally love Comfort Suites, but this one is a bit older. The carpeting was new, and it is obvious they are trying to keep things updated. Very friendly and helpful staff! The bed was hard, and not the usual comfort I am accustomed to at CS. The location is at the END of the seawall - not much beach... More 

Helpful?
Thank shen224
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Shen224, Thank you for taking your time out of a busy day to review the Comfort Suites of Galveston! I hope that you will be able to come and enjoy our hotel once all of the renovations are completed. I know that we will be able to meet and exceed all of your expectations especially when it comes to the... More 

Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Price was lower than most on the island but beware it is 3-4 miles from the main attraction area and swim beach so prepare to drive or taxi everywhere. The hotel grounds weren't very clean and definitely need attention. The beds were comfortable. My biggest complaint is the odor in the hotel lobby and hallways. There was a very offensive... More 

Helpful?
Thank Aaron A
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Aaron A, Thank you for your feedback from your recent stay here in Galveston Texas. Even though we are tucked away, I know that our location allows us the opportunity to have a peaceful atmosphere for our guests and great views of the beach. We hope that we will be able to answer your concerns upon your next visit here... More 

Corsicana, Texas
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 24, 2016

I have stayed several times before cruises, it's always been great. Just went to visit friends and found room dirty and the staff was unfriendly and almost rude. Two different front desk people made me feel like they didn't want to answer my questions.

Helpful?
1 Thank bombero777
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Bombero777, Thank you for taking time for reviewing our hotel. It troubles me that you experienced rude staff. I want you to know that I am handling this situation very seriously. I know that my staff goes above and beyond for our guests and their needs. I want you to know that we are always here to answer your questions... More 

Charenton, Louisiana
Level Contributor
12 reviews
4 of 5 stars Reviewed June 23, 2016

It was a very nice hotel with a great, free, breakfast. My only complaint was the water was off for the first couple of hours that we were there and I had somewhere that I needed to be and couldn't shower.The coffee pot was dirty, and replaced with one just as dirty, and our phone in the room did not... More 

Helpful?
Thank lcjumonville
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Icjumonville, Thank you for taking the time to come and stay with us here at the Comfort Suites here in Galveston. I do apologize for the inconveniences that you had while you stayed here. I am working with our housekeeping staff to ensure that these things can be avoided for other guests and your future stay here with us. I... More 

Fort Worth, Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 20, 2016

With three kids including two teenage boys, it is often hard to find a hotel that will suit our family in one room. This hotel had a room with two queen beds and a sofa bed that accommodated us quite well. Nothing fancy but a good hotel at a decent rate for Galveston. We stayed here one night pre-cruise and... More 

Helpful?
Thank Steve-O-TX
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Steve-O-TX, Thank you for coming to stay with us here at the Comfort Suites in Galveston! I am glad to hear that we were able to accommodate your family as you were preparing to go on a cruise. I appreciate that you were able to allow us the opportunity to fix our maintenance issues to ensure that the next guest... More 

1 review
3 of 5 stars Reviewed June 10, 2016 via mobile

It's a nice place, could use a little tlc. Love the beds and pillows. Great view. Awesome breakfast.easy to find. Decent parking. Nice pool. I enjoyed the stay, the rooms are nice. Close to the beach. And Plenty of places nearby to eat.

Helpful?
Thank Matthew S
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Mathew S, Thank you for taking the time to review our hotel. I do agree that our hotel is in need of some TLC. I hope you know that we are currently undergoing renovations. I hope that you will be able to come and visit us again when they are complete! We are glad that you were able to enjoy... More 

Roland, Arkansas
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 6, 2016

We stayed here in May 2016 before our cruise aboard the Carnival Breeze. The rooms are nice. They offer a free breakfast and free cruise parking. They also have a shuttle for a fee. It was $15 per person the last time we used it but we drove to the terminal this time. The staff is very friendly. We used... More 

Helpful?
Thank Terry L
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Terry L, Thank you for taking the time to review the Comfort Suites here in Galveston. As a team I know that we enjoyed having you here! We hope that next time you are in town for a cruise you will continue to utilize our hotel. Please feel free to reach out to me with any other questions or concerns!... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 5, 2016 via mobile

This hotel was and awesome hotel with an awesome price! I would definitely stay here again and take my family with me. The only little thing that happened was, there was a bit storm that night with tons of lightning which caused the lights to go out. We spend the entire night without light but the staff tried to do... More 

Helpful?
Thank Ashley H
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Ashley H Thank you for sticking with us through the tough storm! We wish that we could control the weather outside but we are grateful that you understand that we cannot. Thank you again for your patience! I know how important it is that a guest is comfortable during their stay. We as a hotel staff hope that we can... More 

Wichita Falls, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2016 via mobile

Great hotel to stay when leaving on a cruise. We have stayed here 3 times. You can leave your car for the whole week for free. Dennis the shuttle driver is the best! Cost of shuttle is $15 a person round trip. Rooms are nice and very clean. Breakfast is wonderful.

Helpful?
Thank Kerrie C
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Kerrie C, Thank you for taking the time to review our hotel. Our staff has enjoyed having you stay with us again. Dennis is an amazing member of our team and I know that he enjoys meeting everyone and assisting them to the ship portal for their adventures! We have worked really hard with our breakfast and we are glad... More 

Florida
Level Contributor
182 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Property was very clean. Rooms were ok. The door to balcony was fastened with a chain and no dead bolt which was somewhat unnerving. The room was extremely humid which made for a long night. Staff was pleasant and breakfast was good also.

Helpful?
Thank nick9874
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Nick9874, I wanted to reach out to you personally and apologize for the condition of the room. I know that there are no excuses for what you experienced during your stay. I hope that you will be able to come and visit us again once our renovations are complete and give us the opportunity to make this up to you.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Suites Galveston

Address: 3606 89th St, Galveston, Galveston Island, TX 77554-6483
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $90 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Galveston 2.5*
Number of rooms: 57
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Also Known As:
Comfort Suites Galveston Hotel Galveston
Galveston Comfort Suites
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