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Comfort Suites Galveston

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Comfort Suites Galveston
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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Tulsa, Oklahoma
Reviewed 1 week ago

We stayed over night before our cruise partly because we have stayed here in the past and because of cruise parking and transportation. The room was comfortable and clean. The transportation to and from the cruise ship was good. However when we got back to get our truck I found someone had broken into my shell camper. So if you...

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Helpful?
Thank JOHN K
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

John K, Thank you for taking the time to review our hotel regarding your recent stay with us. Your comments concern me greatly as we value the safety of our guests and their vehicles as they are away on their cruise ships. I want you to know that I take this very seriously and I am working with the local...

Fairland, Oklahoma
Reviewed 2 weeks ago via mobile

We booked a Jacuzzi room for 2 nights on our way up to Galveston. We arrived to find out the website was wrong and only had a jacuzzi room for one night so we had to be moved the next day to another room. Although very disappointed that we did not get our jacuzzi room 2 nights the 2nd nights...

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Helpful?
Thank Dodgesrw
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Dodgesrw, Thank you for your review regarding your recent stay with us here in Galveston. I wanted to apologize for having to move rooms on during your stay, we would have loved for you to be able to stay in your Jacuzzi room for the entirety of your visit with us! We are excited that you will be returning and...

Wilis, tx
Reviewed 2 weeks ago via mobile

We have stayed here at least once every year for 8 years. It used to be nice. Unfortunately, it has really gone downhill. The staff is not helpful - if they even answer the phone or attend the desk. It is not nearly as clean as it once was, and the rooms are getting in rough shape. Our room had...

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Helpful?
Thank TheLightGuy
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

TheLightGuy Thank you for taking the time to review our hotel regarding your recent stay with us here in Galveston. Your comments concern me greatly about the hotel staff and the cleanliness of our rooms. I have shared your comments with our staff so we may continue to make changes. As far as our rooms, as we undergo renovations I...

Reviewed 3 weeks ago via mobile

This is second time to stay here. Rooms are nice. Person in charge of breakfast wasn't very nice, need learn Customer Service. Breakfast was include, one block from the Seawall. They need to add more Handicap spaces, only had 3. I had to park at very end of building.

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Helpful?
Thank 606theresab
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

606therasab, Thank you for taking the time to review our hotel regarding your recent stay. We know the value of returning guests and hope that as we continue to make changes you will allow us the opportunity to meet and exceed your expectations. I apologize about the lack of parking. I am concerned about your comment about our breakfast cook....

Dallas
Reviewed November 24, 2016

We stayed here for 3 nights in mid-November. The nearby airport did not every disturb us. We never saw any airplanes. The suite had a comfortable King bed, a small couch and table, a desk for our laptop, a refrigerator and microwave. It was clean and newly carpeted. The breakfast was good, with beverages, waffles, eggs and sausage, cereals, yogurts,...

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Helpful?
Thank Roadrunner5527
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Roadrunner5527, Thank you for taking the time to review our hotel regarding your recent stay. We are glad that you were able to enjoy our location being that it is in a quieter location than the other hotels. We are also glad to hear that you were able to enjoy the rooms and all that they have to offer. I...

Texas
Reviewed November 22, 2016

We received this hotel through a discount booking engine. We were happy to hear that this hotel had received good reviews on trip advisor. I really would like to rate it somewhere between average and very good but that is not an option. I would probably rate it as GOOD. The hotel clerks made us feel welcomed. The room was...

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Helpful?
Thank dsg560
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

dsg560 Thank you for coming to stay with us the night prior to your cruise. It is always great to hear about the staff ensuring that our guests are welcomed and are made comfortable. Thank you for letting us know about the concerns in your room so we may address them immediately and get it resolved for our current guests...

Plano, Texas
Reviewed November 1, 2016

We went to Galveston for my husband's salt water fishing fix. Comfort Suites is located near the 91st Street fishing pier. Our room was quiet, clean and very well appointed. The staff was friendly and helpful! Breakfast was great! We will return!!

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Helpful?
Thank sphayre
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Sphayre, Thank you for taking the time to review our hotel here in Galveston! It is always a pleasure to hear about our guests wonderful experiences. We are happy to hear that the room was quiet and that you were able to get the rest and relaxation that we all need during vacations. We look forward to seeing you in...

Tulsa, Oklahoma
Reviewed October 31, 2016

We have stayed at this hotel every time we go out of GAlveston on a cruise. We have always been pleased withour stay except for the last couple of times we have noticed that the rooms are out dated the carpet smells like it has been sprayed with something to cover up the smell. The new bar area is nice...

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Helpful?
Thank golden21wife
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

golden21wife, Thank you for taking the time to review our hotel regarding your recent stay. Your comments concern me about an employee at the bar area. I would like to be able to discuss this matter further. As we undergo renovations in the coming months, we hope that we will be able to have you return to see the changes....

Pasadena, Texas
Reviewed October 29, 2016 via mobile

At first I loved this hotel with its location being on the sea wall but far enough away that you don't have to listen to the cars and parties all night. That's about all it has going for it. The rooms aren't cleaned very well and the staff is uncomfortable. We couldn't find anyone working for over ten minutes during...

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Helpful?
Thank CVaughanH
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

CVaughanH, Thank you for taking the time to review our hotel and your current stay. We are glad to hear that you enjoyed the location of the hotel. I am also concerned with the review about the staff being uncomfortable. As you can read with our other reviews our staff is very personable and always willing to go the extra...

Cohoes, New York
Reviewed October 14, 2016

While the room was clean, the bed skirt was hanging off the bed. The floors were clean but sticky from the soap. And if you plan to iron any clothes, you'd be better off bringing an iron with you. The iron was wired to the ironing board making it very difficult to use. We spent one night and I'm glad...

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Helpful?
Thank Paula G
gm_tx885, General Manager at Comfort Suites Galveston, responded to this review

Paula G, Thank you for reviewing our hotel. I know that first impressions play a major role in guest satisfaction and I wanted to apologize for the minor inconveniences that you experienced while you were here in Galveston. I am working one on one with my staff to ensure that our rooms have better cleanliness so we may avoid these...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Suites Galveston

Address: 3606 89th St, Galveston, Galveston Island, TX 77554-6483
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $76 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Galveston 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Suites Galveston Hotel Galveston
Galveston Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Galveston staff and other travelers.
14 questions
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Dallas, Texas
Tucson, Arizona
2 months ago
Dripping Springs,texas
4 months ago
Redwater, Canada

See all questions (14)

Questions? Get answers from Comfort Suites Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some rooms offer a balcony. The rate was a little more but worth it if you were in your room in the evening to enjoy it.”
 of 5 bubbles JRAP2013, Oct 7, 2016 | Read review
“Quiet rooms”
 of 5 bubbles 39lee, Sep 15, 2016 | Read review
“King bed room has a small area looks like a kitchenett”
 of 5 bubbles 495joyw, Aug 24, 2016 | Read review
“Rooms facing the front have the ocean view balconies.”
 of 5 bubbles shen224, Jul 18, 2016 | Read review
“we were on 3rd floor and heard nothing.”
 of 5 bubbles Pea_Baker, May 8, 2016 | Read review
5 of 5
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