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Book 2 nights here over Father's Day weekend. My wife had a medical conference and my daughter and I came down with her. I would say that unlike other reviews saying in the hotel is run down and not well-maintained I would say the opposite....More
Let me start by saying, most of the hotel staff were very nice and helpful, the management is terrible. This hotel is run down and tired, the housekeeping needs to be better. I decided to stay here for one night prior to leaving for a...More
Response from shs_galveston, Guest Relations Manager at SpringHill Suites Galveston IslandResponded April 27, 2017
Thank you for taking the time to provide your valuable feedback. I would like to apologize on behalf of the hotel and its team for any disappointment during your stay. Please rest assured that your feedback was shared with the team in an...More
The hotel was very clean and the staff was excellent. The hotel was a wonderful price and affordable compared to those on the sea wall. A short car ride from the sea wall and all the attractions. My husband and I stayed here prior to...More
1 Thank Renae P
Response from shs_galveston, Front Office Manager at SpringHill Suites Galveston IslandResponded April 26, 2017
Dear RENAE P, Thank you for taking the time to share your experience with us at the SpringHill Suites by Marriott Galveston. It's great to know that our mission to provide excellent service is being accomplished. We look forward to your next visit.
Beautiful room, clean and quiet, nice breakfast in the morning. The check in staff was most helpful when we checked in around 7pm. She even printed off a menu of a restaurant that delivered to the hotel, since we had not eaten yet.More
Thank Joan G
Response from shs_galveston, Front Office Manager at SpringHill Suites Galveston IslandResponded April 19, 2017
Dear JOAN G ,
We take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.
We stayed here on Saturday the 25th and enjoyed our visit. Our room was a very nice size and very clean. Staff contacts have all been great. The buffet breakfast was OKAY but the warm food could have been much warmer.
Response from shs_galveston, Front Office Manager at SpringHill Suites Galveston IslandResponded March 27, 2017
We appreciate your honest feedback, please rest assured that your comments have been shared with the team in an effort to improve our breakfast. Thank you for staying at the SpringHill Suites Galveston Island and we hope to see you soon.
$128 - $296 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Texas Gulf Coast >
Galveston Island >
Also Known As
Springhill Suites Galveston Island Hotel Galveston