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SpringHill Suites Galveston Island

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SpringHill Suites Galveston Island
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221 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Houston, Texas
Level Contributor
84 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I stay at many Springhill Suites and this one is below average due to the lack of attention to cleaning. A rust ring around the toilet under the bowl clearly visible from the tub indicates the housekeeping staff has been cutting corners. The toilet did not flush well either. We stayed in room 401. The hotel food was quite good... More 

Helpful?
Thank LCMAN61
shs_galveston, Guest Relations Manager at SpringHill Suites Galveston Island, responded to this review

Dear LCMAN, I am sorry to hear about the inconvenience your encountered in your room. Thank you for bringing it to our attention. We have shared your feedback with the team in an effort to better our services. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to... More 

San Antonio, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

Had reservations at hotel for three nights. On the first night (July 26, 2016) that we were there, the parking lot was full but I was lucky to find a parking spot by a light pole thinking it was a good spot since I parked under the light. Was I wrong!! I woke up the next morning at 6 a.m.... More 

Helpful?
Thank reruizsa
shs_galveston, Guest Relations Manager at SpringHill Suites Galveston Island, responded to this review

Dear RERUIZSA, Please let us apologize for the difficulties and inconvenience you experienced at the Springhill Suites by Marriott Galveston. We are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future. Thank you for your valued feedback and we hope to serve you again whenever your travels bring... More 

Austin, Texas
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went to galvastion a day early for my cruise out of galati on . Checked in around 3:30 pm ,& was checked into room quickly,. Suite was cool & very clean, nice ved , with a sitting room. In liveing room was a frig & microwave with coffee maker. Bargain was nice shower very clean. Ice just down the hall.... More 

Helpful?
Thank Mike C
Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We have stayed here two times (we like to collect Marriott points) but were very disappointed both times. First time, half the lights were out, a chair was broken, toilet was clogged, AC was not working (in the middle of TX summer.. ouch), ants in the closet! Repeated complaints to the front desk got some but not all of the... More 

Helpful?
1 Thank bigtexadam
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Serviceable, clean, affordable. Friendly staff. Just off main road into Galveston. Some road noise from main highway but not overwhelming. About a 10 minute drive from the beach. Included self-serve breakfast okay. Fair variety of foods.

Helpful?
1 Thank Blake F
Magnolia, Texas
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our stay at Spring Hill Suites was very pleasant from the personnel to the quality of the suite. Our first room's lock was not working correctly so the management helped pack us up and move us to a room one floor up (which had a great view) - all done with apologies and a smile. The free breakfast was more... More 

Helpful?
1 Thank Antique9410
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 18, 2016 via mobile

We stayed here for three nights during a Texas road trip vacation. 2 adults, 2 teens, and a toddler. The staff was friendly. The rooms were spacious. We had two queen beds and a living area with a couch, 2 end tables, a desk and one tv for both rooms to share. A small area with a sink, Small fridge,... More 

Helpful?
Thank Sheila A
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Dear Sheila, Thank you for taking the time to share your experience at the SpringHill Suites Galveston Island. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon. More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016 via mobile

My Hunny and I stayed here for a romantic getaway and i must say it was nice however not like i gathered from the pics and descriptions. the pool and hot tub is really small but enjoyable after a day at the beach and water park. (which was all within less than 5 mins from the hotel) the breakfast was... More 

Helpful?
Thank Chariese R
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Dear Chariese, I am pleased to hear our front desk agent was able to assist you with your needs, your feedback will be shared with the team to continue to inspired exceptional customer service. Thank you for your time and we hope you come visit us again. More 

Baguio, Philippines
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 30, 2016 via mobile

Like staying in a Marriott hotel so when I found a deal in SpringHill Suites, I booked it. SpringHill Suites is located right after exiting the 45 freeway. We had a late check in so we didn't realize that our room had a small balcony with 2 chairs and had a waterview! The double beds were comfy. We had enough... More 

Helpful?
1 Thank Jennifer D
Boston, Massachusetts
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 23, 2016 via mobile

I stay here for business as it's the only Marriott property on the island. Service is always good and the breakfasts are better than average. Gets busier in the summer months but never have a problem with availability. Location is a 12 dollar cab ride from the Strand .. No need to drive anywhere

Helpful?
Thank Bill H
Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about SpringHill Suites Galveston Island

Address: 6303 Broadway St, Galveston, Galveston Island, TX 77551-1036
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $86 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Galveston Island 3*
Number of rooms: 74
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Also Known As:
Springhill Suites Galveston Island Hotel Galveston
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