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SpringHill Suites Galveston Island

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SpringHill Suites Galveston Island
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237 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Fayetteville, Arkansas
Reviewed 2 weeks ago

We stayed the night before our cruise. Staff was very friendly. Great location very easy access to the port. Beds are small my husband and I are tall and we shared our room with family would have been nice to have a queen bed rather than a full.

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Helpful?
Thank jsluv2rock
Reviewed 2 weeks ago via mobile

We just stayed for the weekend but the staff was exceptionally friendly were very nice and helpful and could ask for better service. Would definitely recommend this hotel. The continental breakfast was good but gets pretty packed so get there early.

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Thank JuanyMaria T
Reviewed 3 weeks ago via mobile

Bed was very comfortable. Good value for room. Room was clean and quiet with all the amenities. Free breakfast. Would stay here again. Staff is very friendly and helpful. Good views. Enjoyed the stay here.

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Thank Donna R
Casa Grande, Arizona
Reviewed 3 weeks ago

This hotel had staff that performed very well, given the poor location, old furnishings and lack of amenities. It was greatly overpriced for the quality of furnishings and only can be proud of the staff and the morning breakfast offered. Avoid this location!

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Thank _mjobrian4
Reviewed 3 weeks ago

This hotel is one of our "favs" to getaway to relax. The location isn't far from 61st street which is where all the eating and shops are located. Upon entry into the hotel, the staff is friendly and helpful. Also, as you enter it smells clean and even more than that, I constantly see the staff cleaning and preparing everything...

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Helpful?
Thank Nina A
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you again for your time and come visit us again soon!

Conroe, Texas
Reviewed 3 weeks ago via mobile

I was warmly welcomed and quickly checked in. Each time I arrived or departed, I was greeted as well. Breakfast was nice buffet with good coffee. Room was very comfortable and clean. Had a nice view of the ocean from window which made me feel nice.

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Helpful?
Thank 917debbier
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time and we look forward to seeing you...

Springfield, Illinois
Reviewed 3 weeks ago

Full disclosure - I am a Marriott Premium member What a great stay for a business overnight! Eva and Esmeralda at the front desk deserve special recognition for their help in finding stuff around the island and great dinner recommendations! This hotel was conveniently located about 5 minutes driving from the Convention Center where my job site was for the...

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Helpful?
Thank Harry E
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time and come visit us again soon!

Casa Grande, Arizona
Reviewed 3 weeks ago via mobile

The staff is the only positive at this hotel. There are no amenities, old worn out furnishings, not even good vending machines! Avoid this location! The price was high, but the hotel had no ambience. The staff did the best and above what you could expect given the limitations- they offered a good breakfast!

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Thank _mjobrian4
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately we fell short of meeting your expectations during your past stay, I hope you will consider SpringHill Suites Galveston Island on...

Fort Worth, Texas
Reviewed 4 weeks ago

The rooms are always great with the separate living areas. The hot tub was nice and toasty relaxing. The breakfast was great. The location overlooking the bay was perfect. Beds were comfy although we never could get our TV to work.

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Thank DASH1965
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Huntsville, Texas
Reviewed November 1, 2016

We stayed here October 27th thru the 29th. The staff was very friendly and always had a smile. We enjoyed the little touches, lemonade and chips set out in the guest common erea, fresh baked cookies set out on the check in desk. The rooms were well kept and the bed was very comfy. We enjoyed the little kitchen area...

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Helpful?
Thank mangiameli5
shs_galveston, Front Office Manager at SpringHill Suites Galveston Island, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the SpringHill Suites Galveston Island and we hope...

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about SpringHill Suites Galveston Island

Address: 6303 Broadway St, Galveston, Galveston Island, TX 77551-1036
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $75 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Galveston Island 3*
Number of rooms: 74
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Also Known As:
Springhill Suites Galveston Island Hotel Galveston
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Galveston Island staff and other travelers.
6 questions
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Mesquite, Texas
over a year ago
Winnipeg Canada
Noble, Oklahoma
Aberdeen, South Dakota

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Questions? Get answers from SpringHill Suites Galveston Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not recommended”
 of 5 bubbles _mjobrian4, 3 weeks ago | Read review
“Just tell them what you need or ask...”
 of 5 bubbles ninaa203, 3 weeks ago | Read review
“All the rooms appear pretty equal”
 of 5 bubbles HarryE302, 3 weeks ago | Read review
“Rooms on the Gulf side are likely quieter.”
 of 5 bubbles renaissancegal45, Oct 12, 2016 | Read review
“No electro outlets for Cpaps!!!”
 of 5 bubbles mikecG5933GL, Aug 8, 2016 | Read review
5 of 5
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