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TownePlace Suites Galveston Island

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TownePlace Suites Galveston Island
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226 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Our room was clean, but had a strange smell, too much air freshener maybe and there was a good deal of space. We had a room on the third floor with a partial ocean view, recommended by the woman who checked us in and it did not disappoint. Paul Mitchell bath products, plenty of towels and a closet that opens... More 

Helpful?
Thank Rachel J
Canyon, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

We had the pleasure of spending twelve days in this long term Marriott facility while we attended a retreat in the sister property, The Courtyard. The location of both facilities is on the west end of the sea wall, but we found it to be less congested with traffic and tourists than the hotels further east on the sea wall... More 

Helpful?
2 Thank Pam A
Myerstown, Pennsylvania
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 20, 2016

Took a shuttle from Hobby to the hotel, so we were without a car, which was not a problem as they offer a free shuttle to anywhere on the island, never had to wait more then 15 minutes and driver was great. Hotel was new and in good shape the staff was friendly and enjoyed the pool area

Helpful?
2 Thank bryans422016
Tracy J, Manager at TownePlace Suites Galveston Island, responded to this review

Hello bryans422016, We truly appreciate you taking the time to give this review! We are ecstatic you enjoyed your stay and we certainly hope to see you and your family again in the near future! Thanks bryans422016 More 

Houston, Texas
2 reviews
Reviewed October 20, 2016

We always love to stay at this hotel in Galveston. Great customer service...we love Amanda at the check in counter. She outstanding in getting us checked in quickly and efficiently. Most importantly, always smiling! We love her! Rooms are comfortable, clean. Housekeeping friendly. Plenty of parking...go to the underground space near dog park. There's always space. Close to Moody Gardens.

Helpful?
Thank mimisherman2016
Tracy J, Manager at TownePlace Suites Galveston Island, responded to this review

Hello Mimisherman2016, Thank you for taking the time to submit your review! We are glad you enjoy your stay and we will be sure to pass your kind words on to Ms. Amanda, she is truly an asset to the team! Once again we appreciate your review and we hope to see you in the near future! Thank you Mimisherman2016 More 

Arlington, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 17, 2016 via mobile

Great place large room very clean . Good location. Close to everything beach , west end Jamaica beach. Easy to go to downtown and shop and eat and walk around. Great customer service by Amanda😄 Will stay again⛱

Helpful?
Thank Vigur
Tracy J, Manager at TownePlace Suites Galveston Island, responded to this review

Hello Vigur, Thank you for taking the time to submit your review! We are happy that you had an enjoyable stay and we will certainly let Amanda know of your kind words. She is definitely an asset to the team! once again we appreciate your review and we hope to see you soon! Thank you Vigur! More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed October 12, 2016 via mobile

We stay here because they take pets. The staff is great had problems they did everything possible to resolve. Beautiful well maintained pool.you can go in the sister hotel and take advantage of the Starbucks and other things they have this one doesn't. It has different owners than the last time we stayed it is overall not as clean.we always... More 

Helpful?
Thank 51turtles
Tracy J, Manager at TownePlace Suites Galveston Island, responded to this review

Hello 51turtles, We appreciate you taking the time to let us know about your stay! We understand that we may have fallen short of your expectations and would like to apologize any inconveniences. We do receive our waffle irons and supplies as well as waffle mix from heartland foods we apologize that it was not to your liking and maybe... More 

London, United Kingdom
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 12, 2016

This motel shares a road entrance with the Marriott Courtyard and the two motels share the same, fairly small, pool. The properties are way down on the right hand side of Seawall Boulevard where there is no real beach and you really need to use a car to reach the main beach area. The motel provides a good breakfast, the... More 

Helpful?
2 Thank W00dway
Andrew R, General Manager at TownePlace Suites Galveston Island, responded to this review

Thank you for staying at our hotel. It is only through the comments and suggestions of our guests that we can strive for memorable service. We have forwarded your comments on to our team and we will strive to achieve better results in the future. We look forward to serving you again during your next visit to Galveston Island. More 

Cincinnati
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 4, 2016

Located farther down on the island far enough away to be out of all the tourist traffic. Nice location behind the sister property Courtyard on the street side. Shared pool area with Courtyard and a pool bar. Amanda at the front desk was very helpful with directions to grocery store which is right down the street. Complimentary breakfast was OK.... More 

Helpful?
1 Thank OhioTravel
Tracy J, Manager at TownePlace Suites Galveston Island, responded to this review

Hello OhioTravel, Thanks for taking the time to let us know of your stay! We're glad you enjoyed your stay and we will be sure to pass on your kind words to Amanda she is awesome! Once again we appreciate your review and hope to see you in the near future! Thanks OhioTravel! More 

Columbus, Ohio
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 7, 2016 via mobile

I had the occasion to be in st charles,mo. I had planned on staying. But my stay got cut short. I want to talk about this sweet little home away from home. This place was just like home,to a tee. I love everything. I want to live there,when not at home. I highly recommend this place. Guys i will be... More 

Helpful?
1 Thank Michael C
Tracy J, Manager at TownePlace Suites Galveston Island, responded to this review

Hello Relocation, Thanks you so much for taking the time to tell us about your experience at our hotel. We are so excited that you had such a wonderful time! We can't wait for you to return! I will let the team know of your kind words! See you very soon! Thanks Again! More 

Texas
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 4, 2016

Dirty sheets (You don't want the details) discovered on the seoncd night of the stay. They brought clean replacements but I had to change them myself! There was never a time when dirty linens and towels weren't on the floors outside every door. The "breakfast lady" told my seven and ten yer old girls they couldn't have any food until... More 

Helpful?
2 Thank robindtx
Tracy J, Manager at TownePlace Suites Galveston Island, responded to this review

Hello Robindtx, We appreciate you taking the time to let us know about your stay. We sincerely apologize for your experience. This is not the Marriott way! Your feedback has been communicated to the necessary departments as we would like to make sure this is an isolated situation. Again we appreciate your valuable feedback as it is only with you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Galveston Island

Address: 9540 Seawall Blvd, Galveston, Galveston Island, TX 77554-9772 (Formerly TownePlace Suites Galveston Island Gulf Front)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $84 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Galveston Island 2.5*
Number of rooms: 88
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Galveston Island staff and other travelers.
6 questions
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Carstairs, Canada
Winnipeg Canada
Dallas, Texas
over a year ago

See all questions (6)

Questions? Get answers from TownePlace Suites Galveston Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The ocean side are the west side rooms and if you get a two bedroom ask for a room on the top floor, north side which are on the shady side.”
 of 5 bubbles 531pama, 3 weeks ago | Read review
“As there are barbecues outside where guests can congregate in the evenings, the upper floor rooms will be quieter”
 of 5 bubbles W00dway, Oct 12, 2016 | Read review
“the suite was amazing”
 of 5 bubbles KCJ2012, Aug 9, 2016 | Read review
“If you want any kind of pleasant view, go to the even-numbered side. If you must have an odd-numbered room, try not to use the first floor.”
 of 5 bubbles 101LisaC, Aug 3, 2016 | Read review
“Even number room had ocean view”
  • Crack in bathroom wall.
  • Bathroom needs a little care
  • View from room. Yes that is the water.
 of 5 bubbles thirdDegree, Aug 3, 2016 | Read review
5 of 5
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