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Inn at the Waterpark

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2525 Jones Dr, Galveston, Galveston Island, TX 77554-9270 (Formerly Brentwood Inn and Suites)
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402 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Texas
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel in January 2016, to avoid the increased cost of vacationing in Galveston during the summertime. The price was very reasonable for a five day stay. The staff was professional, helpful and patient in answering numerous questions from someone who was not from that side of Texas. Although the room was clean, it was a bit outdated... More 

Helpful?
Thank denpattt
INNWPGM, Manager at Inn at the Waterpark, responded to this review

Thank you for staying with us and taking the time to comment on your visit. We would look forward to the opportunity to welcome you back to Galveston Island for your next trip to Schlitterbahn Waterpark. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have come to Galveston for 5 years now. This was our first stay at this Hotel. It is by far the best hotel we have stayed at. I called the hotel & booked our stay with Brittany. I had questions about the prices, hotel & room she answered all of them & was so patient & friendly! Our last... More 

Helpful?
1 Thank Lacey G
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for choosing to stay with us during your trip to Galveston and taking the time to comment on your visit. Brittney appreciated your kind words, and we are looking forward to welcoming you back to the island. More 

Lumberton, Texas, United States
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice big rooms with partially separated sitting area. Desk employees were very friendly. I'm going back tomorrow to Schlitterbaun. The Inn is right next door to it and Moody Gardens. There is a restaurant on site at the Inn also.

Helpful?
Thank Mindy S
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for staying with us and taking the time to comment on your visit. We appreciate you input and shared them with the staff. We look forward to welcoming you and your family back to Galveston Island. More 

Conroe, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 22, 2016

parking was bad and getting to our room was just has bad , all the way from where we parked at...and the first nite was ok til the people on 3 floor sounded like a herd of elephants at 4:30 am until 7:00am, it started again the next nite til my husband knocked on ceiling and we hollered out..... sorry... More 

Helpful?
Thank Vee W
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for staying and taking the time to comment on your visit. We apologize for the noisy neighbors, that made for an unpleasant stay. Do hope that we get the opportunity to welcoming you back to Galveston Island. More 

Corpus Christi, Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 15, 2016

Parking underneath the rooms in the back section is very nice because the elevators are close, keeps vehicle cooler and if its raining/easy to load and unload. Its a short walk to the front office or play miniature golf. Walking distance but no sidewalks to Moody Gardens. The rooms and bathrooms are big and spacious. its not fancy but great... More 

Helpful?
Thank Corpcowgirl
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for staying with us and taking the time to comment on your visit. We look forward to welcoming you back to Galveston Island. More 

Texas
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed June 8, 2016

We took the grand kids to the Water Park and spent two nights at the Inn (2 rooms). The rooms were very clean and up to date and well appointed. The beds were very comfortable and the maids kept the rooms clean straight while we were out. The desk personnel were very polite and went out of their way to... More 

Helpful?
Thank rager999
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for staying with us and taking the time to comment on your visit. We look forward to welcoming you and your grandkids on your next visit to Galveston Island. More 

Freeport
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 8, 2016

We stayed here prior to going on a cruise. It was clean. The pool was clean. The staff were polite and helpful. The continental breakfast was good. The restaurant next to the pool was EXCELLENT. The rooms we had were nice sized. It is older but well maintained. It had a shuttle for cruise passengers which i heard was good... More 

Helpful?
Thank 326margaretr
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for staying with us and taking the time to comment on your visit. We look forward to welcoming you back on your next cruising trip departing from Galveston Island. More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 5, 2016

My family and I stayed at the Inn at the Water Park for one night before our family cruise. We picked the hotel because of the price and we just needed a place to sleep. We arrived at the hotel at approximately noon and I asked for an early check in. The front desk attendant was extremely helpful to me... More 

Helpful?
Thank Gary H
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for staying with us and taking the time to comment on your stay. We appreciate your comments and will us them when deciding what items benefit our guest comfort. We look forward to welcome you back to Galveston Island on your next Cruising departure. More 

Lyons, Kansas
1 review
1 of 5 stars Reviewed June 2, 2016

I called to get information on the 50 dollar fee and who ever answered was so rude to me. She talked to me like if I am stupid and got mad because I didn't understand her very well. It still wasn't very clear to me, but she had already made me feel bad, so I just decided to thank her... More 

Helpful?
Thank VeronicaLanderos
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

I apologize that anyone on my staff would answer the phone and be rude. I have shared your comment with the front office staff to prevent this from happening again. I do hope we get the opportunity to welcome you to Galveston Island. More 

Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

I've traveled all over and this has to be the cleanest and nicest place I've been to in a long time. The lady at the check in was super nice and even upgraded my room to a location where I didn't have to climb stairs due to a bummed up knee. The bed was a cloud 9 bed and for... More 

Helpful?
2 Thank Elizabeth D
INNWPGM, General Manager at Inn at the Waterpark, responded to this review

Thank you for staying and taking the time to comment on your visit. Glad we were able to accommodate your bum knee. We look forward to welcoming you back to Galveston Island on your next visit. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
GALVESTON ISLAND ESCAPE FULL OF FAMILY FUN.The ideal choice for hotels near Schlitterbahn - Galveston.Could there be a better Galveston Texas hotel for family fun? Because it is located right next to Schlitterbahn Waterpark and Adjacent to Moody Gardens, the Inn at the Waterpark is among the best hotels in Galveston Texas for families.The Inn at the Waterpark is one of the more casual, carefree, laid-back and relaxing Gslveston Island hotels with a Family Friendly rates. Economy goes hand-in-hand with our Galveston hotel's comfort and convenience. You will find our front desk offers tickets for Moody Gardens and Schlitterbahn Waterpark.The fact that the Inn at the Waterpark is near Schlitterbahn Galveston and so near Moody Gardens is just the start. Other nearby attractions will keep the family busy for a week of vacation, or a weekend getaway. There's the fabulous Moody Gardens Golf Course, billed as the premier public course in Texas. You'll love the Lone Star Flight Museum right across from Schlitterbahn Waterpark, not to mention the 32 miles of sandy beaches of Galveston Island. ... more   less 

Additional Information about Inn at the Waterpark

Address: 2525 Jones Dr, Galveston, Galveston Island, TX 77554-9270 (Formerly Brentwood Inn and Suites)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $71 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Inn at the Waterpark 2*
Number of rooms: 151
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Also Known As:
Inn At The Waterpark Hotel Galveston
Hotel At The Waterpark
Waterpark Galveston
Waterpark Hotel
At The Waterpark Galveston
Inn At The Waterpark Galveston
Inn Waterpark Galveston Tx
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