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We arrived late near midnight on Dec. 2, 2016 and were greeted nicely by a lady at the front desk but everything went downhill from there. The first thing is the elevator. It made load noise when it closed but we just did not have...More
Response from CarlsonRezidor, Online Support Specialist at Country Inn & Suites By Carlson, Galveston BeachResponded December 27, 2016
Thank you for taking the time to share your experience with us. While we were very happy to hear that you were greeted nicely by the front desk agent when you arrived to our hotel, we are sorry to hear about the issues you encountered...More
For $250 a night, this hotel was a disgrace. Service was awful, the room was dirty. The carpet was stained. The hot tub was HOT, but no bubbles. Then, to top it off, when we returned from our fabulous Carnival Cruise (your hotel should take...More
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Response from CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Galveston BeachResponded December 22, 2016
Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the shuttle availability, service provided to you by our staff, and overall cleanliness and condition of your room and the hotel....More
When we first walked in, the lobby had a fresh and welcoming atmosphere. The desk clerk was prompt in getting us checked in. When we headed to our room and stepped into the elevator was when we started noticing the maintenance issues. The door to...More
Response from cisgalveston, Front Office Manager at Country Inn & Suites By Carlson, Galveston BeachResponded December 2, 2016
We would like to thank you for the recent review regarding your stay at the Hotel .At all times we try to make sure that we meet the guest expectation but in your case we fell short. We have someone working on it right now...More
$67 - $223 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 On the Beach Hotel in Galveston
Non-Smoking Rooms ,
Number of rooms
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Response from cisgalveston | Property representative |
Thanks for your recent query. Our shuttle runs to the cruise port at the time designated by the front desk at the time of check in.Also, we do provide guest with a Long term parking Tag. Kindly Feel free to call the Hotel... More
Thanks for your recent query. Our shuttle runs to the cruise port at the time designated by the front desk at the time of check in.Also, we do provide guest with a Long term parking Tag. Kindly Feel free to call the Hotel and talk to a front desk associate if you have any further questions. Sincerely