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Red Roof Inn Galveston - Beachfront/Convention Center

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Red Roof Inn Galveston - Beachfront\/Convention Center
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315 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Galveston - Beachfront/Convention Center
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Showing 303: English reviews
Pineville, Louisiana
Reviewed September 26, 2014 via mobile

Yes,I do give this establishment five stars! The 'only' criticism is for the continental breakfast on our first morning,one of the coffee machines dispensed hot water only--and the one within the lobby barely worked,yet we did get coffee. Overall,everything was fine. We will again stay here on our next journey to Galveston.

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Helpful?
Thank WalterB220
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I love to read of your intention to return and stay with us, even with the coffee issue you experienced. Our continental breakfast gives our guests a quick simple breakfast to start the day. There is so much to see and do on the island, many guests just want to get out and go to the beaches, Moody Gardens, Schlitterbahn,...

Reviewed September 25, 2014

Pros: Across the street from the beach and much better rooms and beds than Motel 6 (or as I unaffectionately call it Motel sucks) and generally for less money. Even with its short comings, for the past 20+ years this is where I end up staying in Galveston (can't speak to peak season, I stay in the extended stay hotels...

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Helpful?
Thank Bill J
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I appreciate the review. We do have many shortcomings that we are working on. I apologize about the dogs barking. We ask that guests do not leave pets in the room alone. The overnight front desk staff should be advised of any night issues so that the guest can be contacted to quiet their dog. We are an excellent value,...

TEXAS
Reviewed September 24, 2014

My wife and I stayed 3 nights in September 2014, friday thru sunday. We arrived at 4pm, check in starts at 3. Our room was not ready until 5. They had been full the night before and housekeeping was running behind.Maybe our room was one of the last to be cleaned daily, because we noticed it was not cleaned until...

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Helpful?
Thank TexasSarge
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to review the hotel. My apologies that your room was not ready when you arrived at the hotel. Our housekeepers do work diligently to get all of the rooms ready after a sold out night, but we obviously fell short on the day of your arrival. I will share your review with all of...

Ennis, TX
Reviewed September 23, 2014

Terry and Michael at the front desk were so friendly and concerned with my happiness I could not complain about anything. The room was clean and when my husband got ill they gave us the privacy he needed. The grounds were well kept. Pool clean. I just wanted more and bigger pillows but again I have never seen so much...

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Helpful?
Thank BonnieEnnis_TX
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to review the hotel. Terry and Michael will appreciate seeing their names mentioned. Our pool is a great place to relax. It is also heated so that winter guests can enjoy our beautiful pool. I hope to see you in the future when you visit Galveston. Sincerely, Kathleen Trindade

Plaquemine, Louisiana
Reviewed September 19, 2014

We just returned from Galveston and our stay at Red Roof Inn was fantastic. The staff was awesome. While some areas of the hotel showed it's age, our room was updated and clean with a view of the Gulf. In fact the room in the cover photo looks just like our room. The king bed was comfortable, the room spacious,...

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Helpful?
Thank Pete P
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Great review. Thank you. We are very conveniently located to restaurants and attractions in Galveston. I will see what I can do to fix the weather. It definitely would improve everyone's island experience if it was sunny at least part of the day everyday. I look forward to your future stays with us when you visit Galveston island. Sincerely, Kathleen...

Tomball, Texas
Reviewed September 18, 2014

I have stayed in many different Red Roof Inns, and have always been happy with the rooms and service.... But the Inn in Galveston Tx. left us a little disappointed in our room. Going to the first room we had to take the elevator that sounded unsafe. Upon arriving at room, the a/c did not work, there was NO towels,...

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Helpful?
Thank ok2mom
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for your feedback. I truly appreciate the comments while we work to improve the quality and service of the hotel. Many of the issues you mentioned have already been addressed and fixed since your stay in June. I apologize that your stay was so disappointing. This is not what you should expect from a Red Roof Inn. I...

Austin, Texas
Reviewed September 18, 2014

It's nice to wake up to happy staff that make sure your stay is perfect. The room was clean and stocked. Terry greeted us and was so pleasant that it started the day perfectly even though the coffee could hold horseshoes.

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Helpful?
Thank judylantz
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for recognizing Terry online. He is an asset to the hotel. All of our staff endeavors to provide friendly and efficient service. I will share your review with all of the staff. Encouragement like this is appreciated. Sincerely, Kathleen Trindade

Reviewed September 15, 2014

I am puzzled by the negative reviews. Other than the lack of towels (and that's not a huge deal) there is nothing to complain about. Nice, clean rooms, great pool, AWESOME coffee (please never change it!) and wonderful staff. I only have two very, very minor complaints. For one, while I think it's awesome that the hotel allows pets, it...

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Helpful?
Thank Victoria D
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I love the coffee, too, and will do everything in my power to keep the same coffee. The suggestion for the pet rooms is an excellent suggestion. I am already working on a procedure for pet friendly rooms. The smoking rooms have been the same rooms designated as smoking for years. Please make sure for future reservations to notate requests,...

Reviewed September 13, 2014 via mobile

It was our first visit to Galveston, we may visit again but will not stay in this hotel. The elevator did not have air conditioning or it didn't work and it was slow, we were sweating by the time we reached the 4th floor! The carpet in our room was frayed and dirty, the toilet ran and the AC unit...

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Helpful?
Thank Tina H
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

I apologize for the pest issue. We work intensely with our pest control company to control all of the insects that come with a warm, coastal area. I hope you will give us a second chance the next time you are on the island. We are located conveniently near the beach, restaurants and the fishing pier. Sincerely, Kathleen Trindade

Reviewed September 12, 2014 via mobile

My husband and I stayed 2 nights here. Our room was clean, cold a.c., plenty of hot water but our bed had a sink hole in the center of the mattress. The shower head was coming off of the wall in the restroom. The staff was very friendly and cleaned my room when we asked them to. The walls are...

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Helpful?
Thank Lacie K
Kathleen T, General Manager at Red Roof Inn Galveston - Beachfront/Convention Center, responded to this review

Thank you for taking the time to tell us that you enjoyed your stay. I apologize for the bed issue. I have found your reservation and will make sure that maintenance has fixed that. We strive to provide a clean comfortable room for our guests, and the bed is an important part of that. I hope you will stay with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Beachfront
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Roof Inn Galveston - Beachfront/Convention Ctr. is conveniently located within walking distance of the Convention Center, restaurants and the Texas Gulf Coast. Many of the area's most popular attractions like Galveston Island Historic Pleasure Pier, Moody Gardens, the historic Grand 1894 Opera House, Schlitterbahn Waterpark, the Elissa sailing ship and the Strand National Historic Landmark District are quickly accessible. Whether for meetings, weddings, a Galveston vacation with the family or a romantic getaway weekend for two, the Red Roof Inn Galveston-Beachfront/Convention Ctr. will accommodate your needs efficiently, graciously and completely. Our hotel offers business services and conference center that will make it easy to hold a meeting or a memorable social event. All rooms are non-smoking and offer free WiFi, microwave & refrigerator, hair dryer, iron & ironing board and flat screen TV. Enjoy our continental breakfast in the lobby or relax in the sun by our outdoor pool. One well behaved family pet is welcome. ... more   less 

Additional Information about Red Roof Inn Galveston - Beachfront/Convention Center

Address: 5914 Seawall Blvd, Galveston, Galveston Island, TX 77551-5888 (Formerly Beachfront Palms Hotel)
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $46 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Galveston - Beachfront/Convention Center 2*
Number of rooms: 151
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Also Known As:
Best Western Beachfront Hotel Galveston
Best Western Galveston
Galveston Best Western
Hotel Style:
#20 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Galveston - Beachfront/Convention Center staff and other travelers.
9 questions
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Independence, Missouri
9 months ago
Austin
elgin il

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Questions? Get answers from Red Roof Inn Galveston - Beachfront/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“they match any third party price if you call the hotel to book”
 of 5 bubbles B0bR, 2 weeks ago | Read review
“You might have a better time on one of the higher floors, and not on the side facing the pool”
 of 5 bubbles GeoffreyC372, Nov 3, 2016 | Read review
“The non-smoking rooms smelled like cigarettes....I'm sensitive to it...so that was unpleasant! ”
 of 5 bubbles GymJammer, Sep 29, 2016 | Read review
“"Pool view" is not necessarily accurate. All rooms are off outdoor walkways and the trees obscure your view of the pool.”
 of 5 bubbles lenorem2015, Sep 27, 2016 | Read review
“ROOM 329 is right next to the elevator so please ask them to move u elsewhere. people were a little loud coming and going to the elevator”
 of 5 bubbles MsLadii1, Sep 27, 2016 | Read review
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