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Holiday Inn Express Hotel & Suites Galveston West - Seawall

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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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287 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Bedford, Texas
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked 1 night for a cruise, it was one room on the 4th floor. I don’t know why they rent this room, it’s extremely damp, and it has mold on the ceiling, frankly renting a room which has mold is a hazard to people’s health. The room was so damp, our brand new passport curled up at the edges... More 

Helpful?
Thank portchygal
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

I paid $217 dollars a night for this place. To get to the hotel room and the toilet is broke within five minutes of being there.. Maintenence comes giggles the handles gets it working.. Then it breaks again after he leaves. We didn't have the energy to deal with it. The room itself was okay. We got a glorious view... More 

Helpful?
Thank Leya M
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

I would like to start by thanking you for your feedback. I am very sorry that you had to deal with these problems with your recent stay. As the new General Manager I will most defiantly look into this, and I hope that you give us a second chance. I know you have many choices when staying in Galveston Seawall... More 

Travelers are raving about these Galveston hotels

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We did get a refund after finding the walls to look like the pictures below and this was in two different rooms. The floor by the elevator felt weak and was missing boards. Contacted the via email got a do not respond someone will contact you within 48 hrs. Well that was 28 August it's now 1 September. Nice to... More 

Helpful?
Thank Sheila M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Sheila M, Thank you for taking the time to post your comments. We are sorry to hear the disappointment you had with the room you received and the service you had. It is regrettable that we fell below your expectations. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality... More 

Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Check in was fast, once we got to the room we realized the door lock to our balcony was broken, it seemed to be set to locked, but we weren't sure. It is a shame to stay by the ocean and not be able to hear or see the waves. When we mentioned it to the front desk an hour... More 

Helpful?
Thank Julie S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Julie S, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you found the hotel's location great. However, we regret if you did not fully enjoy your stay due to the condition of the room received particularly its... More 

Lufkin, Texas
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Looking for a clean, friendly, affordable place to stay? Then Holiday Inn Express on West Beach is your destination. Breakfast is good and don't pass up the warm Cinnamon Rolls. The desk clerks and housekeepers are very friendly and accommodating. Also, pay a little extra and book a suite facing the Seawall, it's worth the extra money. We love coming... More 

Helpful?
1 Thank jandlcryer
The Woodlands, Texas
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 18, 2016 via mobile

FOR $99 a night this location was great . The rooms were clean, the beds were comfy, the breakfast was nice. Breakfast here was actually a pleasant surprise -eggs, bacon, sausage, biscuits & sausage gravy, pancakes, cereal & yogurt, selection of toast or bagels. The dining area had plenty of seating & was kept cleaned & breakfast stocked during breakfast... More 

Helpful?
Thank Swins222
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for taking the time to write a review regarding your recent stay. Its a pleasure to hear your stay was great. Best Regards Mehmet Cetinkaya General Manager More 

Tyler, Texas
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed August 10, 2016

The first room was dirty, hair all over the bathroom floor, the carpet was not clean and the bench seat had stains on it. The second room was better even though the refrigerator had leaked all over the entry way. The elevators were very slow and there were nails all over the parking lot from construction. It has a parking... More 

Helpful?
Thank Spekjr
Holiday Inn E, Front Office Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for taking the time write a review about our hotel. It is regrettable that you did not fully enjoy your recent stay with us.I hope that we get another chance to provide you with a better stay in the future. More 

New Ulm, United States
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 8, 2016

Holiday Inn Express might not be in the middle of all the action but that is a good thing! The hotel let us check in earlier than expected. The front desk personel were always friendly and ready to recommend their favorite places to eat and visit. The breakfast was always stocked well and kept clean. Even the construction workers went... More 

Helpful?
Thank Cheryl S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 25, 2016 via mobile

We booked this hotel because they provide a shuttle to and from the cruise port in Galveston, TX ($50.00 round trip.). Had a great experience our first night before our cruise. Room was good enough for one night. Shuttle service was great both ways. We arrived at the hotel after our cruise at about 12:30 pm. There were 8 of... More 

Helpful?
3 Thank Neal B
Mehmet Ç, Front Desk at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for taking the time write a review about our hotel. It is regrettable that you did not fully enjoy your recent stay with us. We will work hard to improve our standards and our facility. I hope you will reconsider and give us another shot. More 

San Antonio, Texas, USA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016

The room was spacious and clean. AC was cold which is important in July. We also enjoyed the breakfast, there were many choices. And lastly, the parking underground was nice because it kept the car cooler.

Helpful?
1 Thank Patricia B
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you so much for this overall very praising feedback regarding your stay with Holiday Inn Express & Suites Galveston. I was extremely happy to read that you felt so well in our Hotel and that you thoroughly enjoyed your stay with us. Thank you again for taking the time to share your personal experience with us. Sincerely, Mehmet Cetinkaya... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hear the wave s crash from your balcony at the new Holiday Inn Express & Suites Galveston Island, located on W Seawall Blvd across from the ocean. Galveston offers 32 miles of relaxing beaches, superb restaurants, marvelous downtown shopping in the Strand Historical District, historical museums with the Lone Star Flight Museum and the Texas Seaport Museum, fabulous entertainment and one of the largest and well-preserved concentrations of Victorian architecture in the country including the 1859 Moody Mansion. The new Holiday Inn Express & Suites Galveston is a great value for business and leisure travelers. The Colonel Paddlewheel Boat is within easy reach; enjoy East Beach Park, Galveston Island Ferry, Stewart Beach, Bishop Palace and Moody Gardens, and the ever-popular Schlitterbahn Waterpark a family adventure. If you are embarking from the Port of Galveston or here on business, we are conveniently located close to University of Texas Medical Branch, American National Insurance Company, Texas A&M University at Galveston, Galveston College, U.S. Army Corp of Engineers and the US Coast Guard.Galveston is a small romantic island tucked deep within the heart of south Texas possessing all the charm of a small southern town with Texas Hospitality and just 40 minutes south of Houston. We look forward to seeing you at the new Holiday Inn Express & Suites Galveston Island soon. We also offer parking and a shuttle to the Cruise Terminal. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Galveston West - Seawall

Address: 8628 Seawall Blvd, Galveston, Galveston Island, TX 77554-9779
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $76 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Galveston West - Seawall 2.5*
Number of rooms: 81
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Holiday Inn Express Hotel And Suites Galveston West - Seawall
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