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Holiday Inn Express Hotel & Suites Galveston West - Seawall

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Holiday Inn Express Hotel & Suites Galveston West - Seawall
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279 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

We booked this hotel because they provide a shuttle to and from the cruise port in Galveston, TX ($50.00 round trip.). Had a great experience our first night before our cruise. Room was good enough for one night. Shuttle service was great both ways. We arrived at the hotel after our cruise at about 12:30 pm. There were 8 of... More 

Helpful?
1 Thank Neal B
Mehmet Ç, Front Desk at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you for taking the time write a review about our hotel. It is regrettable that you did not fully enjoy your recent stay with us. We will work hard to improve our standards and our facility. I hope you will reconsider and give us another shot. More 

San Antonio, Texas, USA
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The room was spacious and clean. AC was cold which is important in July. We also enjoyed the breakfast, there were many choices. And lastly, the parking underground was nice because it kept the car cooler.

Helpful?
Thank Patricia B
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Thank you so much for this overall very praising feedback regarding your stay with Holiday Inn Express & Suites Galveston. I was extremely happy to read that you felt so well in our Hotel and that you thoroughly enjoyed your stay with us. Thank you again for taking the time to share your personal experience with us. Sincerely, Mehmet Cetinkaya... More 

Galveston Island, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Checked in with Arin - the hotel desk agent. Arin was so friendly, professional & helpful with everyone. The hotel breakfast was AMAZING. Hotel room clean & nicely furnished and affordable. Had a gulf view. Overall great experience. I highly recommend. I have already booked my next stay there. 👍🏻🙂

Helpful?
Thank Debra M
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

We appreciate you choosing Holiday Inn Express & Suites Galveston for your recent trip to the Galveston. On behalf of the team, I would like to thank for you taking the time to write up such a wonderful review of your experience here! We are just elated to read that you enjoyed your stay, and would love to have you... More 

Cleburne, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here before and are back. Staff is great. Property is centrally located to main attractions and restaurants. Rooms are comfortable and the staff goes out of their way to accommodate reasonable requests. We had a small problem with the room on arrival and the front desk contacted off duty personnel to get a fix. If you are... More 

Helpful?
Thank brad4226
Mehmet Ç, General Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

We are pleased to hear that you enjoyed you stay here at our Hotel. Thank you for taken the time to let us know how your stay was. We hope you will visit us again. Mehmet Cetinkaya General Manager More 

The Woodlands, Texas
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I spent the night here and were quite happy with the overall experience. The check in process is friendly, the staff very helpful, the rooms were nice sized and quite comfortable. There is a generous breakfast too. We were pleasantly surprised at the reasonable price for a one night stay. Very well located right on the seawall... More 

Helpful?
1 Thank Mary C
Level Contributor
4 reviews
2 of 5 stars Reviewed June 24, 2016 via mobile

First, this place has a pretty good breakfast. Having said that, our room was never very clean, they never gave us enough towels, and every time I called the front desk for more towels, they told me I would come down for them, they wouldn't bring them up. The elevators were not working half the time and they were dirty.... More 

Helpful?
Thank Chris B
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Chris B, Thank you for taking the time to write a review about your stay. It's nice to know you enjoyed the breakfast options. On the other hand, we're very sorry the air conditioning, room amenities, and staff service did not live up to your expectations. Please know your comments are important to us, and will be shared with... More 

San Antonio, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

We stayed here the beginning of June the night before our cruise. The staff was friendly and helpful with a place to eat dinner, rooms were very clean, and we enjoyed the breakfast. I already booked us again for next cruise! Oh and we even had a balcony with a good view which was a nice surprise.

Helpful?
1 Thank cschmidt2016
Missouri
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 21, 2016 via mobile

This hotel is extremely over priced for the condition of the room. Both of the lamps by the bed did not have light bulbs. Staff person said she couldn't find any in the maintenance room, she brought one later that did not work. I think they gouge on the price for the weekend rates. Save yourself the pain and frustration... More 

Helpful?
Thank CardinalfanMissouri
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear CardinalfanMissouri, Thank you for taking the time to write a review of our hotel. It is truly regrettable that some aspects of our property did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced with our room accommodations. Allow us to look into this concern further and give us the opportunity to... More 

Tucson, Arizona
1 review
2 of 5 stars Reviewed June 14, 2016

While the staff was ok, the room was pretty bad. No view, and the television was small and I couldn't get the picture to fit the screen. Called about a room change, but the manager would accommodate. Not recommended.

Helpful?
Thank stronggeoff
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear stronggeoff, Thank you for writing a review. I appreciate your positive remarks about the nice staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. I am sorry that you were disappointed with the room condition and television. I sincerely... More 

2 reviews
1 of 5 stars Reviewed June 7, 2016

Room dirty. Carpet stained, lamp shade cracked. Would never stay there again! Very disappointed. Lock did not work. Had to get security to come and take a look. He literally hit the lock with his fist and told me to do the same. Being by myself, was not feeling very comfortable.

Helpful?
Thank Judy N
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Galveston West - Seawall, responded to this review

Dear Judy N, First of all, thank you very much for your recent stay at our Holiday Inn Express & Suites Galveston W Seawall, TX. I am so sorry to see you did not enjoy your overall experience with us, especially with cleanliness and the security lock. We will look into this concern. We’d like to obtain some additional detail... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hear the wave s crash from your balcony at the new Holiday Inn Express & Suites Galveston Island, located on W Seawall Blvd across from the ocean. Galveston offers 32 miles of relaxing beaches, superb restaurants, marvelous downtown shopping in the Strand Historical District, historical museums with the Lone Star Flight Museum and the Texas Seaport Museum, fabulous entertainment and one of the largest and well-preserved concentrations of Victorian architecture in the country including the 1859 Moody Mansion. The new Holiday Inn Express & Suites Galveston is a great value for business and leisure travelers. The Colonel Paddlewheel Boat is within easy reach; enjoy East Beach Park, Galveston Island Ferry, Stewart Beach, Bishop Palace and Moody Gardens, and the ever-popular Schlitterbahn Waterpark a family adventure. If you are embarking from the Port of Galveston or here on business, we are conveniently located close to University of Texas Medical Branch, American National Insurance Company, Texas A&M University at Galveston, Galveston College, U.S. Army Corp of Engineers and the US Coast Guard.Galveston is a small romantic island tucked deep within the heart of south Texas possessing all the charm of a small southern town with Texas Hospitality and just 40 minutes south of Houston. We look forward to seeing you at the new Holiday Inn Express & Suites Galveston Island soon. We also offer parking and a shuttle to the Cruise Terminal. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Galveston West - Seawall

Address: 8628 Seawall Blvd, Galveston, Galveston Island, TX 77554-9779
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $109 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Galveston West - Seawall 2.5*
Number of rooms: 81
Reservation Options:
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Holiday Inn Express Hotel And Suites Galveston West - Seawall
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