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Hilton Galveston Island Resort

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Hilton Galveston Island Resort
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1,746 Reviews from our TripAdvisor Community

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Showing 1,723: English reviews
Bossier City, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I always try to stay at Hilton, as I am a Hilton Honors Member. While to pool and swim up bar was what attracted me and was a very nice feature, the room was a big disappointment. We upgraded to a private balcony but it was very small and difficult for two people to move around on. The air conditioning... More 

Helpful?
1 Thank FDR54
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am so sorry to hear you had a poor experience at the the hotel. I have notified the Director of Rooms (Quinn B) and he has asked that you contact him to discuss your past stay and how he can make it right. For this to occur is completely unacceptable and I have brought this to the attention of... More 

Buda, Texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

this hotel has it all!!! Location you can't beat this one! The rooms are fabulous and let's not forget the views!!! It's expensive but, sometimes you have to live like a queen and King! This hotel has a spa also can't wait until I get to go back!!!!

Helpful?
Thank gatlinlisa1
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We pride ourselves on delivering a consistent product with exceptional customer service. Thank you once again and we look forward to you visiting in the near future. More 

Friendswood
1 review
5 of 5 stars Reviewed 3 days ago NEW

Celebrated our 20th wedding anniversary here. Room was awesome and staff was friendly. Will absolutely stay again and make this our go to Galveston destination place. Only complaint was that the pool bartender was rude so we only stayed at the bar a few minutes were as we would have stayed longer.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 250brandya
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

We are glad to hear your stay was great however disappointed about the service you received at the pool bar. I will be sure to let the Food and Beverage manager know of this issue you had so we can correct it. Thank you once again for your kind remarks and we look forward to you visiting in the near... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

From the beginning, our experience at Hilton Galveston Island Resort was phenomenal. Tristan at front desk was extremely courteous. Every hotel worker and attendant smiled and greeted us. Fantastic experience!

Helpful?
Thank rotcgirl02
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. I will be sure to let the Director of Rooms know about what an amazing job Tristin is doing for the hotel and guests. Thank you once again as we look forward to your visit in the future. More 

Southlake
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hilton is perfectly located on the seawall. 10 minute walk to pleasure pier and conveniently located adjacent to Landry's, Rainforest Cafe and IHOP. Rooms were great and awesome pool with swim-up bar. Every need was addressed promptly

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank kenriquez8
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. We pride ourselves on providing a consistent product with excellent service. Thank you once again as we look forward to your visit in the future. More 

Thibodaux, Louisiana
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Excellent service and staff. I have been staying beginning in 2006. Hotel is progressive in improvement of service and facilities. Excellence management staff starting with General manager down to room service. Diamond lounge is superb with Mrs. Peggy, Barbra, and Patty.

Helpful?
Thank bim777
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. I will be sure to pass the ladies names to the Director of Food & beverage so she can praise the team in the executive lounge. Thank you once again as we look forward to your visit in the future. More 

Hudson Oaks, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Spent 5 nights here at the beginning of the summer. Had a wonderful stay with our Adult children! Our day always started off with a wonderful breakfast. (Its Continental style; for Honors guests that get the free breakfast, you pay extra if you want the hot foods!) We always enjoyed visiting with our waitress Nancy (Wilson). She was so sweet... More 

Helpful?
Thank Betsy32910
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for kind words about the hotel and staff. I will let our Director of Engineering about the room so we can correct the issue so this does not occur with another guest. We appreciate your business and we look forward to seeing you in the future. More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

Unable to board her cruise, a family member was stranded in Galveston recently alone, no place to go, hotels near capacity and on her birthday! It had the makings of a terrible trip until Quinn at the Hilton Island Resort stepped in to help. He arranged hotel transportation off the normal times, got a hotel reservation secured and even greeted... More 

Helpful?
Thank DPDIndy
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff at the Galveston Island Hilton. I will be sure to let Quinn know of the great job he did. Definitely the pride in customer service shinned through in this moment. We are glad to hear you had a great time and we look forward to you visiting... More 

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff is very friendly and helpful. The lobby bar and restaurant are great. The bartender, female, super nice and knowledgeable about the area if you need assistance with entertainment, etc. Check in/check out was easy and quick. It was also conveniently accross the street from Landry's, iHop and Rain Forest cafe.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Renee D
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. I will be sure to pass this off to the management so they can praise the associates on a great job they do. Thank you once again and we look forward to see you again in the future. More 

2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

First, the pros -- great breakfast buffet, really good coffee, clean, pleasant restaurant and tables. As HHonors members, the wifi and breakfast amenities are a big incentive to stay there, tho' the wifi was slow and we had to pay $9 more for eggs and hot buffet. That should be made more clear during booking phase. Friendly and helpful staff,... More 

Helpful?
Thank Amy S
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am so sorry to hear you had a poor experience at the Galveston Island Hilton. I have informed the Rooms Division Manager (Quinn B) and he has asked that you contact him to make it right. Also, I have passed the comments about the elevator and hot tub to the engineering department so they can make adjustments to take... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $107 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 On the Beach Hotel in Galveston
#4 Top resorts Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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