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Hilton Galveston Island Resort

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Hilton Galveston Island Resort
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1,798 Reviews from our TripAdvisor Community

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Showing 1,771: English reviews
Aztec, New Mexico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If 1970's popcorn ceilings and old plumbing are your bag then you'll love this place. Not a good value for the money. The hot water took forever to get to the room, the music in the lobby and bar was very loud. The food from the restaurant took forever. That being said, the staff was very friendly, the bed was... More 

Helpful?
Thank RowanW69
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you had a bad experience at the hotel. This offseason we will be working hard to enhance the product and improve these issues that you have mentioned, and we look forward to showing you what we have accomplished as we listen to our guests. Thank you once again for your comments and your time. More 

anaheim
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Its a good hotel and all. Very friendly staff. We had four adults staying in one room. Those beds must be doubles and not any bigger than that. The hotel is older and probably deserves closer to a 3.5 star rating than a 4 star. It looked like it had a nice swimming pool and spa area which was already... More 

Helpful?
Thank normzilla
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your business as we appreciate all our guests that visit as there are no spare customers. We realize that you have a choice when it comes to lodging and we thank you for choosing us. Once again thank you for your business and we look forward to you visiting in the near future. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I decided on a Friday that we would take a mini getaway the following day and go to Galveston for one night. I used the Hilton app and booked a room with a balcony for the following day. Shortly thereafter it gave me the option to check in and pick my room. I chose a room on the 9th floor... More 

Helpful?
Thank chellnkel
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you had a bad experience at the hotel. This offseason we will be working hard to enhance the product and improve these issues that you have mentioned, and we look forward to showing you what we have accomplished as we listen to our guests. I will be sure to pass these comments to the... More 

Houston, Texas
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice! We could see waves breaking from our beds! Make sure you request a room with an ocean view. What else is there to say, NO ISSUES. The room and bathroom were super clean and the bed was comfortable. We did use the resort pool and hot tub and they were quite nice. Free parking here which is not... More 

Helpful?
Thank mepetrie1
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the hotel and staff. We strive hard to provide a consistent product with exceptional service. We appreciate your business and we look forward to you visiting in the near future. More 

Overland Park, Kansas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Bath towels, wash cloths were luxurious. Room was very nice and well appointed. Staff were friendly and very helpful. Bed was comfortable as well. Pool bar was fun. Hotel right on the beachfront. Great location

Helpful?
Thank Deb6456
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. I will be sure and let the hotel management know that they are doing an outstanding job. Thank you once again and we look forward to you visiting in the future. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed in the holiday inn and i would do it over the hilton any day. No one was friendly or provided good customer service. For a hilton i was disapointed. Room was ok nothing spectacular. Wouldnt stay there again

Helpful?
1 Thank Ivonne K
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you had had a poor experience at the Hilton. I have contacted the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your stay and how he can make it right. Thank you for your time and we look forward to speaking with you. More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Let me start by saying, I'm one of those people that tries most of the new stuff even before most people know about it; AirBNB, check, Plated, check, Blue Apron, check, Uber, check... but when coming to a city I haven't visited in awhile; after days of researching on where to stay, we decided on the Hilton; the global hospitality... More 

Helpful?
1 Thank coco_bklyn
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

This is awesome to hear what great time you had and what we offer as a hotel to our guests. We pride ourselves on offering a consistaint product with exceptional service and from the comments this was delivered. Thank you for your comments and we look forward to you visiting the near future. More 

College Station
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We usually stay here for family trips due to proximity to family friendly restaurants, shopping, the great pool, and it's directly across the street from the beach. Friendly staff and very clean facilities. You get a resort feel without a resort price.

Helpful?
Thank Badluck711
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your comments about the hotel and staff. We strive to provide a consistent product with exceptional service. We look forward to you returning in the future. More 

Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We only stayed one night and I'm glad we didn't stay longer. The bed and pillows were like sleeping on concrete. I had to take the drain apart in the bathroom because the tub wouldn't drain from the shower. It took forever for the water to get warm. The air conditioner was so loud it sounded like a mack truck... More 

Helpful?
3 Thank Margaret Y
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear you had a poor experience at the hotel. This is not how we operate and we need to make this right. I have informed our Rooms Division Manager (Quinn) and he has asked that you contact him to discuss your previous stay and how he can make it right. Thank you for your time and... More 

Dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Fantastic rooms! The location is ideal in Galveston for it is close to everything. The staff made me feel most welcome and were exceedingly friendly. I raved about the hotel to all my FB friends while staying there. I will definitley have it as my #1 choice hotel when I go back to GAlveston.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Mark-brian S
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Wow! This is great to hear that you enjoyed your stay and cannot wait to return. Thank you for your comments and we look forward to you visiting in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $94 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Top resorts Hotel in Galveston
#4 On the Beach Hotel in Galveston
#4 Spa Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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