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Hilton Galveston Island Resort

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Hilton Galveston Island Resort
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1,692 Reviews from our TripAdvisor Community

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Showing 1,670: English reviews
Lafayette, Louisiana
1 review
5 of 5 stars Reviewed yesterday NEW

We really enjoyed our stay here. It's in a great location. Close to everything. Beautiful pool and very friendly staff. Not a single employee passed in the hallway without a smile and a greeting. I would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AmySarr
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very clean. Staff very accomidating. Wonderful pool area and. Wonderful view of gulf. The restaurant in Lobby area was wonderful! I had the best filet I've ever had in my life.. ..really!! Ido not have any complaints about the hotel!

Helpful?
Thank Sharon W
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We look forward to seeing you in the future. More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

They have good services. We had breakfast at Hotel Galvez and met this nice omelet chef and he was very informative regarding our questions his name is Jay Verzamin, I would totally recommend this place to my friends because of your friendly chef. Kudos!

Helpful?
Thank Juan Carlo L
Baytown, Texas, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Room that faced the gulf, room was clean, and beds were comfy. Had no problems and personnel was very nice. Had breakfast the next morning and it was good with a good selection. Pool was very nice. The bar had a man singing which was a nice touch and he sand well. Overall great experience. Would definitely go again.

Helpful?
Thank ShariSandlin
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your kind words about the resort and staff. I will be sure to share this with the management to praise the staff. Thank you once again and for your comments and we look forward to you visiting again. More 

Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff was very friendly and helpful. The room was located facing the Gulf of Mexico and morning sun. The room was small with 2 full size beds, not queen size, making it hard to sleep 4 comfortable. Was very warm at night with air conditioner running all night. Not my idea of an expensive weekend in the sun and... More 

Helpful?
Thank Mack J
kristin s, Front Office Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your nice words about the staff. In regards to the cost, we try our best to offer a consistent product with superior staff that exceed expectations. After looking into rates for Galveston, the rates given are competitive with the other 4 star hotels on the Island. We definitely value all out guests that stay with us and... More 

Houston, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My wife and I rented rooms in the Hilton Galveston Island Resort and shared a cabana. This was crucial as the temp was 100. More importantly, the pool was great with swim up bar and Miss Barbara who took care of us the whole day. She didn't get off work until we left. Now that's service. Overall, the Hilton was... More 

Helpful?
Thank stevecrisler
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for kind words about the hotel and Barbara. I will definitely let the F&B Director know what a fantastic job she is doing and make sure she is praised. Thank you once again for your kind words and we look forward to your visit in the future. More 

Dallas
Level Contributor
78 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for one evening pre-cruise. The place was completely booked and the staff seemed to be stressed. We are top tier Honors Members and had asked for nothing particularly "special" in our reservation other than what is in my profile but while even arriving early enough before a lot of the rooms had been picked over, I had difficulty... More 

Helpful?
Thank ron_davidson
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you did not have a great experience at the Hilton. I have spoken to the Director of Rooms (Quinn B) and he is requesting you phone him regarding your past saty. He has assured me that on the arrivals they set rooms in accordance and all that all are set up through tier status... More 

Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Pool is nice. Pool bar food was not good. Paid for chips and queso but chips were very soggy. Wings were overcooked. Beds are small - full size. My toilet rain two nights but i fixed it since i knew how. Pipes also made a loud squealing noise when shower was on so tried to be courteous at night. None... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank bethg649
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you had so many issues, but glad to hear the staff recovered on these issues and made it right. We appreciate all our business and there is no spare guests. Thank you for your kind words and we look forward to you visiting in the future. More 

South Houston, Texas
1 review
2 of 5 stars Reviewed 4 days ago NEW

We called to check on early check-in. We were told that option was to check in previous night. Temperature in room at night was warm. Couldn't cool it down. Buffet breakfast for HHonor members was disgusting.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank D3381CRgregt
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am so sorry to hear that you had a bad experience at the Galveston Island Hotel. I have reached out the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your previous stay and how he can make it right. Every customer counts and we need to make this right. Please phone Quinn... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just wanted to take the time to let folks know that we had a great stay here at the Hilton. Hotel staff ***** Rooms Cleanliness. ****** Room Comfort ***** Pool and Pool Bartender ***** Location ***** Looking forward to returning next year. Thanks for making our stay enjoyable.

Helpful?
Thank Larry K
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for the kind words about the hotel and staff. We look forward to seeing you in the future at the Galveston Island Hilton. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $128 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Spa Hotel in Galveston
#4 Top resorts Hotel in Galveston
#4 On the Beach Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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