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Candlewood Suites Galveston

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Candlewood Suites Galveston
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131 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Denton, TX
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this stay for a wedding in Galveston. We had planned to bring our puppy and were looking for something budget friendly to do so and absorb the pet cost. However, then we all fell ill with strep throat and made other arrangements for the dog. The staff were super friendly and it was nice to have coffee available... More 

Helpful?
Thank tenthday
Bossier City, Louisiana
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 4, 2016

Although the hotel is not on the beach, it is a great location and easily accessible. We had two rooms and the staff put us close together for easy access. Full size fridge, microwave, stovetop and a dishwasher! Target close by for last minute items. The hotel staff were very nice and accommodating.

Helpful?
Thank Dixie2418
Mont Belvieu, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 25, 2016 via mobile

A group from work booked this hotel for a training class in Galveston. I did not know that places this nasty even existed. We stayed one night and everyone in our group had roaches in their rooms. The view from the rooms is literally a dump out back. My wife and I had port a cans out our window. The... More 

Helpful?
2 Thank blmontg
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear blmontg, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay due to the unacceptable cleanliness of the room and level of staff service received. I want to assure you the Hotel is very proud of its level of service, cleanliness and quality of its product. I... More 

1 review
5 of 5 stars Reviewed July 22, 2016 via mobile

This is a great place to stay and at a great price. Everyone was very friendly and helpful. The gentleman at the front desk was exceptionally friendly, and the girls that worked at night were very helpful also. Clean and comfortable rooms. Pool is very nice and clean. It's very easy to find.

Helpful?
Thank tnewcomer1994
Houston, Texas
Level Contributor
150 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed July 17, 2016 via mobile

Absolutely the worst stay I have had in as long as I can remember!!! Roaches falling from the ceiling(on to my sleeping wife), crawling on the towels, dead on the floor! Carpet was stained, fridge was loud, bed was uncomfortable...Left in the middle of the night and didn't even receive an apology! Determined it would be best to deal with... More 

Helpful?
Thank hottoddy88
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear hottoddy88, Thank you for writing a review regarding your stay. We absolutely regret to learn about your dismay towards the overall cleanliness of the room you received. As our goal is to provide superior customer service and a unique stay to all of our guests. As such, I have sent you a private message in order to obtain more... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 16, 2016 via mobile

Don't stay here. Two cockroaches crawling across the bed and several in the bathroom. Paid far too much for a room invested with cockroaches. There may have also been a blood stain on the bathroom door. We stayed here night before our vacation cruise. Serious disappointment. We also came in late and there was no places to eat in the... More 

Helpful?
1 Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Candlewood Suites Galveston, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We are sincerely sorry for the shortcomings particularly cleanliness of the room was below par. Unfortunately, your account settings do not allow... More 

2 reviews
5 of 5 stars Reviewed July 16, 2016 via mobile

Ever thing was clean, low noise ,the staff was great they would talk to you know your name and give great advice on where to eat and what to do pool was nice well lit parking lot gym was clean The TV was flat screen and direct TV on it so know where channel was on it was nice I... More 

Helpful?
Thank Justin c
Wichita, Kansas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 30, 2016

The location was great for waiting on the cruise ship. It was easy access and the staff and manager was a great help. Check in was only a matter of minutes and the rooms had just been remolded. They were so helpful and polite. The rooms were clean and nicely decorated. A great place to stay

Helpful?
Thank Den802
Fort Worth, Texas
1 review
5 of 5 stars Reviewed May 16, 2016

This is my second stay here, I will never stay anywhere else in Galveston again. The staff is very friendly and the rooms are always clean. The pool and hot tub area is really nice too. Great prices for the rooms. Great AC in the rooms.

Helpful?
Thank lanas360
Cozumel, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2016

I actually came in asking if someone would be willing to call a taxi for me. I flew in from an international destination, had to pick up some necessities from Target, but then couldn't find any transportation back to catch the Carnival Freedom that I was supposed to be sailing on. After waiting, and nobody able to help me, I... More 

Helpful?
Thank Cindy S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our hotel in Galveston offers ideal lodging! Why stay in one of the cheap hotels in Galveston when you can enjoy the premium amenities of the Candlewood Suites - Galveston extended stay hotel? Stay with us and you'll see why our guests' surveys praise the excellent service of our hotel. Galveston is a mix of historic settings and modern culture, as evidenced by the unique shops and stops along The Strand. Galveston County Historical Museum offers a look at local history, and you can explore world history, science and the rainforest at the pyramids in Moody Gardens. Our hotel in Galveston is just a short drive from Schlitterbahn Island Waterpark. Corporate travelers lodging in our Galveston hotel are minutes from Galveston Convention Center, University of Texas Medical Center, the Port of Galveston, Halliburton and other businesses in Galveston. Our hotel's business center, along with each suite's over-sized desk with free high-speed Internet access and a speakerphone with free local calls, help you work efficiently. During your stay in Galveston, our extended stay hotel's amenities will make you feel right at home. You can cook meals in your suite's fully equipped kitchen, relax in the recliner while watching movies from the free movie library and unwind in the fitness center and outdoor pool. From a free laundry facility to the Candlewood Cupboard, our extended stay hotel in Galveston will take care of your needs. ... more   less 

Additional Information about Candlewood Suites Galveston

Address: 808 61st St, Galveston, Galveston Island, TX 77551-1099
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $77 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Galveston 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Candlewood Suites Galveston Hotel Galveston
Hotel Style:
#1 Business Hotel in Galveston
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