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Moody Gardens Hotel Spa & Convention Center

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Moody Gardens Hotel Spa & Convention Center
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1,310 Reviews from our TripAdvisor Community

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Showing 1,294: English reviews
Houston, Texas
Reviewed 1 week ago via mobile

The hotel was mainly clean as usual, the only real dirty part I found was in the diner on the first floor of our last day, the table still had a fair amount of crumbs on it from the previous guest. They couldn't get my last name right up until the last day. Out pull out bed in the room...

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Helpful?
Thank FrmnClint
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear FrmnClint, Thank you so much for sharing your candid feedback of your most recent visit with us. I sincerely regret to learn of the various reasons your visit did not meet your expectations. Please accept my sincere apology, especially in regard to the condition of Café in the Park and for the missing sleeper sofa bedding. It is certainly...

Colleyville, Texas
Reviewed 1 week ago

We had been in Houston helping my MIL with house stuff-just what the kids want to do for spring break. So we decided to break it up with a couple of days down in Galveston, and my hubby decided this hotel would be good. We were disappointed to find out the aquarium was still closed, so skipped the gardens altogether,...

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Helpful?
1Thank texasjulie1963
MoodyGardensHotel, Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear texasjulie1963, Thank you for choosing to stay at Moody Gardens and for taking the time to post your review. We have shared your kind words with our staff and in particular with our housekeeping team. Please accept our apology for the inconvenience the elevator caused you. While we called in the specialized technician as soon as we learned about...

Boston, Massachusetts
Reviewed 1 week ago

From the moment my family and I walked into the Moody Gardens Hotel, we felt both at home and welcomed. The accommodations were beautiful, clean and so comfortable that it quickly became a "home away from home". We hated to leave and easily would have stayed another week if our schedules allowed. Be sure to put this on your list...

Review collected in partnership with this hotel
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Helpful?
Thank francom1961
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear francom1961, Thank you so much for sharing feedback of your recent visit to Moody Gardens Hotel, Spa and Convention Center. It gives me such great pleasure to read that you felt welcome and at home from the moment you arrived! Thank you for your kind comments in reference to our accommodations. We appreciate your recommendation and hope to welcome...

Mission
Reviewed 1 week ago

Stayed 2 nights and everything was great. The room was nice with a great view of the pyramids. We ate at the Cafe and food was delicious. They had activities for the kids. The staff was very helpful and nice.

Review collected in partnership with this hotel
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Helpful?
Thank J220MRjaimeg
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear J220MRjameg, Thank you so much for taking the time to share your feedback in reference to your recent stay at Moody Gardens. It is rewarding to read that you enjoyed all aspects of your visit, including your room, the view, dining, kids activities and our team. I have shared your kind words with the entire team. We hope to...

San Antonio, United States
Reviewed 1 week ago

We booked Moody Gardens on a tip from a friend. We normally go to Port A but are so thankful we ventured out to Galveston. The hotel was nice and the entire staff was helpful and friendly. The onsite restaurants were great (2 of our kids ate free every time), the attractions were awesome, and the heated pool was great...

Review collected in partnership with this hotel
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Helpful?
Thank Adrian Robles J
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Adrian Robles J, Thank you so much for taking the time to share your candid feedback of your recent stay at Moody Gardens. I am truly pleased to read that you found being at Moody Gardens was like being in another world. Thank you also for your gracious comments about to our onsite restaurants, heated pool, and all the...

Houston, Texas
Reviewed 1 week ago via mobile

My family of 4 (kids 6, 7) had a great time at the hotel. The hotel had a circus theme all week with several activities playing into the theme. Circus party with DJ, face painting, popcorn, snow cone and the nightly snores we all enjoyed. Their was never a dull moment activities were always available for the kids. My only...

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Helpful?
Thank Megnon S
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Megnon S, Thank you, Megnon, for leaving a review about your recent stay at Moody Gardens. I am happy to hear your kids enjoyed all of the Kid’s Crew activities. It’s concerning to read your feedback about the temperature of the water in our pool. We had really cool mornings last week and it could have taken the heaters...

Reviewed 2 weeks ago

SERVICE = I ranked it terrible not because of staff who are great but the management call on the description below. Family of four with two children two and under. We arrived early and wanted to have brunch. Our stay package include $40 credit in the Cafe but you need to know your room # to utilize the voucher. Easy...

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Helpful?
2Thank Josh D
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Josh D, Thank you for taking the time to post your review, guest feedback is valuable and welcome. I understand that both our Front Office Manager and AGM were able to speak with you after your post, we thank you for speaking with them and allowing us the opportunity to address your concerns. We hope to welcome you back...

Reviewed 2 weeks ago via mobile

Lucia at the front desk was excellent! I wasn't sure if i was at the right spot for a marketing event but she knew exactly where i needed to go and the easiest way to get there! Thank you for your genuine care.

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Helpful?
Thank galveston79
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear galveston79, Thank you for your kind words about Lucia. I am thrilled to hear that she was able to direct you to where you needed to go and gave you the easiest way to get there. Be it for work or leisure, we hope that you will continue to stay at Moody Gardens in the future. Warm regards, Dawn...

Dallas, Texas, USA
Reviewed 2 weeks ago

Leaving car at parking garage for week of cruise was a great add-on to the overnight stay. Room was fine. Water pressure not the best. Hallways and particularly lobby were very noisy - to keep in context there was a high school dance competition that weekend so tons of kids. Breakfast at the hotel was great. Rate seemed a little...

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Helpful?
Thank Jim R
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear Jim R, Thank you for taking the time to review Moody Gardens Hotel. I am delighted to hear that our Cruise Package worked out well for you. We look forward to welcoming you back in the not too distant future. Best regards, Dawn Griego Guest Relations Manager

Houston, Texas
Reviewed 2 weeks ago via mobile

I commend cafe at the park for the awesome late night service. I came 5 minutes before closing and the graciously provided me with 3 kids meals to go with all the trimmings. It was hot and fresh. Beth, a server at cafe in the park was soooo kind and provided a wonderful dining experience for our family! Her hospitality...

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Helpful?
Thank nanamitch21
MoodyGardensHotel, Guest Relations Manager at Moody Gardens Hotel Spa & Convention Center, responded to this review

Dear nanmitch21, Thank you for reviewing Café in the Park. We are delighted to read that our team provided with you awesome service and that Beth made a wonderful a lasting impression on you with her attentive service - we will be sure to share your kind words with Beth and the team. Your feedback is appreciated! We hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Moody Gardens Hotel Spa & Convention Center

Address: 7 Hope Blvd., Galveston, Galveston Island, TX 77554-8927
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $189 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moody Gardens Hotel Spa & Convention Center 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
Moody Gardens Hotel Spa And Convention Center
Moody Gardens Hotel Hotel Galveston
Moody Gardens Motel
Moody Gardens Galveston
Moody Garden Hotel Galveston
Hotel Style:
#1 Spa Hotel in Galveston
#2 Luxury Hotel in Galveston
#3 Business Hotel in Galveston
#5 Family Hotel in Galveston
#5 Romantic Hotel in Galveston
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Questions & Answers

Here's what travelers have asked, with answers from Moody Gardens Hotel Spa & Convention Center staff and other travelers.
54 questions
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Questions? Get answers from Moody Gardens Hotel Spa & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we overlooked Schlitterbahn and pyramids, which might be quieter than over pool”
 of 5 bubbles toddbS9377ZZ, 3 days ago | Read review
“Either view of the gulf or view of the hotel attractions or of the pool.”
  • Inside the Galveston Suite living room
  • View from The Galveston Suite
 of 5 bubbles D2719YYdebbieb, 3 days ago | Read review
“the higher floors seem more quiet, Midrange price is $129-$200/nt”
 of 5 bubbles SharonB869, 6 days ago | Read review
“far end of the hotel is a little walk, but very quiet”
 of 5 bubbles BJG_70, 1 week ago | Read review
“Room was spacious and beds were comfy. Everything was very nice.”
 of 5 bubbles adrianroblesj, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question