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Four Points By Sheraton Galveston

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Four Points By Sheraton Galveston
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581 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points By Sheraton Galveston
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Texas
Reviewed August 8, 2015

We loved this hotel! We were in another hotel in Galveston and we popped in to ask about availability. Andreas, the manager, could not have been more helpful. Our room was spacious and clean, with comfy pillow-top mattresses and fluffy white duvets. The bathroom was sparkling and well-stocked with lots of towels. I especially liked the dispensers for shower gel,...

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Helpful?
Thank Bobbi_Shea
Dallas, Texas
Reviewed August 7, 2015

This was my first time staying in Galveston and booked the hotel because of the location (right across the street from the Pier). Came down for a quick fishing trip with my daughter. . .Jasmine was very friendly at check-in, which was nice after a long trip from Dallas. Sam the manager went out of his way to make sure...

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Thank Robert-Cassidy
Pauls Valley, Oklahoma
Reviewed August 3, 2015

Our stay at the Four Points Sheraton in Galveston Texas was wonderful!! From the moment we got there to the time we left, we were treated so good. We can't think of a single complaint!! We were told they would try to get us adjoining rooms and when we got there we were told they had been working on that...

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Thank Brenda A
Reviewed August 1, 2015 via mobile

My husband and I arrived on a Monday for a 3 night trip. We chose Sheraton simply for the location, as it is directly across from the beach as well as Pleasure Pier. Check in was at 4pm however we arrived just about 2:30pm and since our room was ready we were able to check in. We landed with room...

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Thank EP510
Reviewed July 29, 2015

Ashley was amazing! She went above and beyond to make sure our stay went great! After a long car ride to Galveston for my family and I's first time, I was ready to relax and enjoy an ocean view room that was guaranteed to us. I went open my blinds and seen an ugly, deprecated red wall. I asked if...

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Thank Jenna L
Reviewed July 29, 2015 via mobile

Stayed at this hotel on family vacation and didn't have one complaint. Across from Pleasure Pier and the beach this was definitely one of the best stays we had in Galveston. Walking distance from good restaurants and the rooms were beautiful!!

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Thank Guidry82
Beaumont, Texas
Reviewed July 29, 2015

Overall, our stay was OK. We wanted a good location on the seawall, and we got that for a good price. But the quality of the staff was a disappointment for our expectations of this brand. I suppose because we booked at a third party site, we were given the room by the elevators. It was OK because I have...

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Thank Laurie7364585
Houston, Texas
Reviewed July 28, 2015

I often times enjoy staying at Sheraton because of the service and the quality of the hotel but I was disappointed at this location. The staff is very friendly and helpful and the location is great - walking distance from restaurants, beach and Pleasure Pier. However, the whole time during our stayed I felt dirty and everything I touched was...

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1Thank Jessica H
Victoria, Texas
Reviewed July 26, 2015

We booked through Hotwire so got the room for $100 a night which was far less than the going rate on the Sheraton website. Glad I ddin't pay more. It was not horrible but there were certainly ways they could improve the experience especially considering the companies reputation and the properties star rating. Check in was quick and easy, we...

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1Thank Autmn M
Reviewed July 23, 2015

There is no doubt that the attitude of service from the Four Points hotel in Galveston Texas has made our stay more enjoyable, from the maintenance staff, housekeepers, waiters, to the manager in charge, Mr. Shahrukh (Sam) Khan CHA, who was always attentive to the needs of customers, congratulations on your will to serve.

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Helpful?
Thank Jaime Q
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis
Oasis
Cuisines: American
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 

Additional Information about Four Points By Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550-7940
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $96 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Four Points By Sheraton Galveston Hotel Galveston
4 Points By Sheraton Galveston
Hotel Style:
#10 Business Hotel in Galveston
#14 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travelers have asked, with answers from Four Points By Sheraton Galveston staff and other travelers.
18 questions
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Vancouver, Canada
over a year ago
survivorstriver
Helpful answer
2
Votes
Not as helpful

This is a horrible hotel. We could see the hall from under our door. About a 4 inch gap. The door didn't lock. We had to use the metal lock to be safe. The fridge was hot. The room was dirty. Had to pay for a supposed all inclusive breakfast. The staff is rude and unprofessional. The back door into the hotel was broken so it was open to anyone who wanted to come in!! Then to top it off, they double charged my credit card for our stay. Never ever again will we stay here and I will tell everyone I know to stay away.

5 months ago
Arroyo Grande, California
over a year ago
Susan0113 Houston, Texas Reviewed this property
Helpful answer
1
Vote
Not as helpful

the room we had we could see the water, but the windows did not open and it did not have a patio. But you can just walk across the street to the water.

over a year ago
Sydney
over a year ago
joyannmadd New Orleans, Louisiana Reviewed this property
Helpful answer
1
Vote
Not as helpful

No but depending which side your on you have a beautiful view of pleasure pier or the beach

over a year ago
Arlington, Texas
6 months ago
Lori F Reviewed this property
Helpful answer
0
Votes
Not as helpful

No hot tub.

6 months ago
Humble, Texas
over a year ago
J W Reviewed this property
Helpful answer
0
Votes
Not as helpful

It costs $9.00 per person. For that they will cook your eggs to order. You are paying for convenience .

For the same or less if you have a car right up the sea wall is The Gumbo Diner t has a great breakfast menu made with quality ingredients. If you want off the main drag a bit but right off of Broadway here is a first class place - The Mosquito Cafe

11 months ago

See all questions (18)

Questions? Get answers from Four Points By Sheraton Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor had much traffic due to the pool. Carpets dirty from in and out traffic.”
158RichardS, 1 week ago | Read review
“Our room on looked towards a wall.”
Traci1965, 3 weeks ago | Read review
“Don't expect much. You will be disappointed.”
sheliajoneslofton, Mar 20, 2017 | Read review
“Don't stay here.”
wendywW18AP, Mar 4, 2017 | Read review
“Only rooms with a good sea view are the ones a the front of the Hotel”
Iyems, Feb 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question