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Four Points By Sheraton Galveston

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Four Points By Sheraton Galveston
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520 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This is the third time we have stayed here. Every time that we cruise we drive 8 hours the day before then get on the boat the next morning. The location is great and the hotel is decently clean. The bar is nice to talk to fellow passengers, and the drinks were reasonably priced. My only gripes are for the... More 

Helpful?
Thank Limeyosu
Cleveland, Texas
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

hotel was nice enough and the staff pretty friendly, but check your bill before you leave. It's really hard to get a question answered later. I called the same day , on hold for 25 minutes only to be told no one was in that could answer my question and they couldn't take a message. Perhaps they were busy, but... More 

Helpful?
Thank christine i
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

We stopped here for the night after a long day of driving and the room was very nice and clean. The disappointment was the TV and Internet did not work. As a way to unwind we like to watch TV. maintenance tried to fix it but couldn't. They offered to change rooms but couldn't offer us a room with one... More 

Helpful?
Thank Kendra K
Belfast, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

We stayed here last week for 7 nights, room had 2 double beds, was clean and fresh, bed changed daily by room service, lots of fluffy white towels and toiletries, room smelt very clean, had lunch and dinner in hotel a few times, food was good, typical American fayre, dealt with reception staff a few times, always helpful and pleasant,... More 

Helpful?
Thank kathyrea3
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This is quite possibly the worst hotel experience that I have been exposed to. The personnel didn't offer any hospitality at all. They were rude, dishonest and frankly disrespectful. The mini fridge in the room was broken and I was placed on the first floor, near the elevator and lobby. I had to stuff a towel under the door to... More 

Helpful?
2 Thank pkfflyer
Cape Canaveral, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

No complementary breakfast and only has 3 balcony rooms. Accommodations are good as is the location all in all the trip was okay but very disappointed in a hotel did not do what everyone is doing. Catch up on breakfast and stop saying that you offer breakfast when in fact your catering from the Rainforest Cafe at ridiculous pricing.

Helpful?
Thank Bitcoin B
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your candid review.. Your feedback is important to us as we strive to improve with each and every stay. I am not sure where the information you received about comp breakfast, as we have never offered a free breakfast. Sheraton Four Points standard. There are certain rates plans you can get that offer "breakfast included" but as a... More 

Poteau, Oklahoma
Level Contributor
79 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It is a great location, the beach is just across the road. Our room had a nice view and was clean and smelled fresh. They have a breakfast that you can buy but, they don't have much and it is way over priced. McDonald's has a better breakfast, and it is cheaper. The staff were all very nice and helpful.

Helpful?
Thank Brenda E
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review and looking forward to having you insisting us again soon. Have a great day Belinda More 

Atlanta, Georgia
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Being in the 'HOSPITALITY' business (and that's what front desk people are) you would expect some sort of hospitality when you are staying at their hotel. Quite the opposite at the Four Points. We don't expect to be led by the hand around their hotel, but we do expect less attitude. Although the hotel itself is nice and the rooms... More 

Helpful?
2 Thank john j
Albuquerque, NM
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here prior to our cruise. Just like a whole bunch of other people. We found the room to be very clean and nicely appointed. Breakfast buffet was $10. Shuttle service to cruise port but we have a taxi and I noticed several of the bigger companies picking people up here. This hotel has a wonderful view of the... More 

Helpful?
Thank dgbn
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

thanks for your review and looking forward to seeing you again soon. Belinda More 

North Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

While this was a quick overnight stay we found the hotel is very nice, and clean with a great view of the seawall. The staff was friendly. With the central location we were within walking distance to area restaurants and bars.

Helpful?
Thank Maggie E
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

thanks for your review we appreciate your kind words and look forward to having you visit us again soon. thanks Belinda More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis
Oasis
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 

Additional Information about Four Points By Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550-7940
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $90 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
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Also Known As:
4 Points By Sheraton Galveston
Four Points By Sheraton Galveston Hotel Galveston
Hotel Style:
#10 Business Hotel in Galveston
#12 On the Beach Hotel in Galveston
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