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Four Points By Sheraton Galveston

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Four Points By Sheraton Galveston
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492 Reviews from our TripAdvisor Community

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Showing 479: English reviews
NoVa/ DC
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The pool is small, the bar was OK, great location, close to attractions & restaurants. The management is friendly, the beds very very, very comfortable. The room was clean, spacious. Like I said, it was a good location, there is nothing wrong with this place.

Helpful?
Thank numbas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW via mobile

My visit was in April. AC wasn't working, walked down stairs to advise management. He assured me I didn't know how to operate it. Instructed me to walk back upstairs with him, so he could show me. Needless to say...AC didn't work. Glad he thought I was an idiot and couldn't operate an AC. He had maintenance repair while I... More 

Helpful?
Thank Chelle R
San Antonio, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The location was wonderful. Walking distance to Pleasure Pier and the beach. The room was ok but air conditioners are extremely loud. The pool wasn't the cleanest. Staff was very friendly and even provided us with a nice upgrade with a view of the beach. The upgrade was great and made our stay better.

Helpful?
Thank Amorales2011
Forney, Texas
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I will start by saying the rooms are clean and comfortable. That's about all the good I can say. The front desk was a little clueless about reservations. The rooms are overpriced but I suppose you are paying for the location above all. Now for the restaurant. All I can say is skip it. We waited 20 minutes for someone... More 

Helpful?
Thank Karl B
Chicago, Illinois
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before cruising out of Galveston. The hotel is less than 2 miles from the port (though sadly no free shuttle) and very close to the beach and the entertainment pier. Typical four points with a beachy vibe and reasonable rates. The staff were very friendly and very helpful.

Helpful?
Thank Chi-charter_cruiser
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks so much for your review we appreciate you and your business. More 

Houston, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

You are definitely paying for location and not much else. It's very convenient to the Pleasure Pier (just a few steps). The lobby was fine but the room needed new paint and carpet. Blinds wouldn't open, shower wouldn't drain, toilet paper holder falling off the wall. When we checked in, we were given our room key but it was still... More 

Helpful?
Thank cynthia s
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

5 Day stay. Decide your priority...The Good...location, great..beds, great,...front desk personel, great. Now, The Bad & The Ugly....maids WOULD NOT change our beds the whole time (even w/putting card on bed to do so) until we stripped our own linens toward end of stay, and took the linens to the front desk. We also had to ask for a fourth... More 

Helpful?
Thank Renee A
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review, your feedback is extremely valuable as we strive to improve with each and every stay. On the behalf of the hotel I apologize for any inconvenience you may have encountered. Thanks for your business and I will look into this matter. More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Found blood stains on the pillowcase..food stains on the sheets..I guess they forgot to switch them with clean ones. The pool looked a little bit dirty..The rooms are decent in size..Just make sure you look well at the bed and hope you don't have the same experience I had..Good luck

Helpful?
Thank carlos d
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review, your feedback is extremely valuable as we strive to improve with each and every stay. On the behalf of the hotel I apologize for any inconvenience you may have encountered. Thanks for your business and I will look into this matter. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I have attached a picture of our private balcony view. No private balcony. Just a window that didn't open. The hotel points fingers at Trip Advisor.com stating they ALWAYS over book. Our "King Suite" was 2 queen beds.. not a suite & not a king size bed...plus had to pay for my "FREE" breakfast...never again will I use Trip Advisor.com... More 

Helpful?
2 Thank KRavelli
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our room was very nice. Beds were very comfortable. Had a nice view of Pleasure Pier out of our window. For the price we paid though you would think a continental free breakfast would be included. No such luck though. So we left and went down the road for breakfast. The staff was very friendly. They have a great location... More 

Helpful?
Thank BLStout
Belinda B, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review and looking forward to having you visit us again soon. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis
Oasis
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 

Additional Information about Four Points By Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550
Location: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: $110 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
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Also Known As:
4 Points By Sheraton Galveston
Four Points By Sheraton Galveston Hotel Galveston
Hotel Style:
#10 Business Hotel in Galveston
#12 On the Beach Hotel in Galveston
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