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Quality Inn Gainesville

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Quality Inn Gainesville
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100 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Humble
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I don't know why this place is still open for business ..@!!##@! We were told someone would be around to help us when i key didn't work. Two hours later my wife went to the office she made sure they open our door. I will ( I repeat) I will NEVER stay at this place again. But there was one... More 

Helpful?
Thank Gustavo G
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Gustavo, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I hope you'll accept our sincere apologies for the lapse in service and convenience that you encountered. More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 4, 2016 via mobile

This one is brief just like our stay here. I tried so hard to stay at the Comfort Inn at Gainesville but the price was so high $159 for a 6 hour rest before driving back to Kansas. So we were offered the rate of $89 through reservations. The check in was easy. The lobby was quiet but had a... More 

Helpful?
Thank armysgt913
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you... More 

Travelers are raving about these Gainesville hotels

Texas
1 review
2 of 5 stars Reviewed February 27, 2016

My family spent one night at this property. The room was decent but outdated. The bathroom was clean. However, the carpet had not been vacummed (if it had been, not very good), cob webs on the ceiling and if you took your shoes off, your feet or socks were black They did have a guest laundry however the washers and... More 

Helpful?
Thank wragdol53
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. We can't thank you... More 

1 review
2 of 5 stars Reviewed February 20, 2016 via mobile

Ok so here we are in this $84.?? Whatever room. First don't take your socks off until your in bed, your feet will be black in a few trips to the restroom. Second DO NOT USE the provided coffee maker. There is still a tea bag in there from I am assuming the last guest. Lastly, i rented this room... More 

Helpful?
Thank Kristi N
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your stay with us, especially that we were not able to address the issues and misunderstandings right away. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and amenities issues. I am sorry that your room was not properly... More 

Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 13, 2016 via mobile

This hotel while nice and clean could use a few updates/renovations. It is definitely your old school type of hotel. Bed was comfy and rooms quiet. They do offer a free continental breakfast rather early on a Sunday but I did catch some coffee on the way out that was good.

Helpful?
Thank Stanggirl66
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Dear Stanggirl66, We thank you for your time in sharing with us what you thought as the aspect we need to update. Feedback from guests important to us and we use it as reference so we could offer a better, quality and value services. Kind regards. More 

Plainview, Texas
1 review
5 of 5 stars Reviewed January 11, 2016

We had a nice stay here. Comfortable bed to sleep in, nice shower and very clean. This motel is located right off the interstate with plenty of eating places in walking distance. We will stay here again when we go to Winstar Casino. Just minutes away to the Casino on north I-35.

Helpful?
Thank Shelley W
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Dear Shelley W., We are very pleased to learn that you were comfortable and you find the quality of clean sufficing your needs. Thank you for taking the time to share with us your comment and letting us know we have met your approval. Have a wonderful day! More 

Trenton, Missouri
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 7, 2016 via mobile

We stayed one night the room was very small the sheets and blankets had hair on them animal or human we had to shake them out and they were still hairy. The carpet wasn't very clean. We had to pull out the end table to plug in a phone charger and there was candy and wrappers and trash behind it.... More 

Helpful?
Thank jstretch1987
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

We sincerely apologize that we didn't meet your expectations with our accommodations and facilities. Thank you for your feedback as we will have our management look into this and resolve immediately. We hope that you could give us another chance to prove how much we value your business. More 

Fort Riley, Kansas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 13, 2015

It was an average room for the way the Hotel looked on the outside. The only thing I didn't like was that our window was right in front of the stairs so we didn't have a view or much natural light. We didn't find anything else wrong. My kids enjoyed it.

Helpful?
Thank Becky B
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Hello Beck B, We are glad that you and your kids enjoyed your stay at Quality Inn Gainesville. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. I hope that you and your kids will decide to stay with us again on your next visit to the... More 

Cleburne, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 9, 2015

The staff was friendly enough, the stairs leading to our room were closed the day we checked in and had to walk completely around to the back with all of our luggage in the dark. Bed linens were dirty. Definitely needs a face lift but was very quiet. Had to request a refrigerator and microwave and they were all beat... More 

Helpful?
Thank Trisha J
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

We strive to give you a great experience, and I am pleased to learn the compliments you've given to our staff and the location of our hotel; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. I do apologize for that inconvenience. Know that your voice is important to us and that we are... More 

Riverside, CA
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 5, 2015

great nights sleep, decent breakfast, great location for walking through the historic district which has beautiful tree lined streets with beautiful Victorian homes...great Courthouse over 115 years old....excellent front desk staff.

Helpful?
Thank linedancr
Lashelle M, Front Office Manager at Quality Inn Gainesville, responded to this review

thank you for sharing you feedback with us. We are so happy to hear you enjoyed your stay while visiting the area. We hope the next time your in the area you choose to stay with us More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn Gainesville

Address: 600 Medal of Honor Blvd, Gainesville, TX 76240-4742 (Formerly Ramada Limited)
Location: United States > Texas > Gainesville
Price Range: $72 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Gainesville 2*
Number of rooms: 118
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Also Known As:
Quality Inn Gainesville Hotel Gainesville
Gainesville Quality Inn
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