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Quality Inn Gainesville

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Quality Inn Gainesville
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2 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Belton, Texas
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago

Only booked because was going to Winstar and it was last minute decision for Labor Day Weekend. No rooms available elsewhere. Checked in but clerk said don't go to room yet but gave us our keys because we would be getting back late. When we got in late that night the bathroom was clean but upholstered chairs had unknown dried stains o them, bed furniture needed replaced and it smelled old. Needed new carpet and walls painted. We did not unpack, I checked sheets and looked ok but we slept with clothes on drove home and stripped off in garage so we didn't take anything in our house and took a bath......I thought Quality Inn would at least have been clean. I wasn't expecting luxury. Just a clean safe few hours sleep.......Yuck More 

Helpful?
Thank vic537
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Dear vic537, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have... More 

San Antonio, Texas
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked the room over one month in advance and under comments requested first floor room. When I arrived with my 76 year old mother I was given a room on the second floor. I advised that I requested first floor room due to my mothers mobility. The front desk clerk said the were completely booked and I should have said something sooner. I told her I reserved the room over a month in advance and requested first floor. She said there was nothing she could do. It took over 30 minutes to help my mother go upstairs. After that, she was in no mood or condition to do anything. This inability to adhere to my request made my trip with my mother one of the worst ever. Room also had musky smell but that was the least of my concerns. First and last time I would book with NON Quality Inn. More 

Helpful?
Thank 781javierv
GMGainesvilleTX, Guest Relations Manager at Quality Inn Gainesville, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn Gainesville

Address: 600 Medal of Honor Blvd, Gainesville, TX 76240-4742 (Formerly Ramada Limited)
Location: United States > Texas > Gainesville
Price Range: $62 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn Gainesville 2*
Number of rooms: 118
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Also Known As:
Quality Inn Gainesville Hotel Gainesville
Gainesville Quality Inn
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