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Sheraton Stonebriar Hotel

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5444 State Highway 121, Frisco, TX 75034
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Sheraton Stonebriar Hotel
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129 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Glendale, California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is the worst experience I've ever had at a hotel in my life. I checked in with the club level reservation went to my room it smells like mold and they put me in a standard room although I paid for hire level room. I came back complain to the manager he apologized said he was going to upgrade... More 

Helpful?
Thank dyoungsuccess
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your feedback. I would like to apologize for the inconveniences you experienced at check-in; I understand how frustrating that must have been. I assure you that we have taken the necessary steps to ensure this doesn't happen again. We value your business and I hope you will... More 

Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is clean and comfortable and convenient to businesses in the Plano and Frisco areas. The rooms are quiet. Air conditioning works great. The staff is extremely friendly and accommodating. There are a few good restaurants within walking distance in the same development. My only complaint is stale bagels in the club lounge in the mornings. Evening food was... More 

Helpful?
Thank Daniel G
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Daniel, thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your experience. We appreciate your great comments about our clean and comfortable hotel, and friendly and accommodating staff. I would like to apologize for the oversite in our club lounge. We value your business and look forward to your return. Be... More 

Hot Springs, Arkansas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a Beautiful property with a great staff & sheek modern decor! The beds were comfortable and the rooms were spacious. Had to utilize the printer and office area quite a bit -had no problems doing do. Would definitely stay here again!

Helpful?
Thank EducationRock82
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your valuable feedback. We appreciate your comments about our great staff, modern decor, comfortable beds, and spacious guest rooms. We appreciate your business and I am excited that you will be returning. Be well More 

Longmont, CO
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 7, 2016

We were in Frisco for a graduation. This hotel is very close to the Dr Pepper Center where it is held. Very nice hotel. It was pouring when we arrived. They only have a small canopy outside, which really made it hard to get from the car to the hotel without getting soaked. The staff was friendly and helpful. We... More 

Helpful?
Thank kjohale
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your memorable experience. We appreciate your comments about our very nice hotel, and our friendly & helpful staff. We value your business and look forward to your return. All the best More 

Sydney, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

My husband and I stayed at the Sheraton Stonebriar for 5 weeks. This hotel felt like a home away from home for us. The hotel facilities are good. There is an excellent gym, pool and hot tub, but it is the people who work in this hotel that make all the difference. Every single staff member was polite and cheerful.... More 

Helpful?
Thank Jac299
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for taking the time to share your valuable feedback about your experience at The Sheraton Stonebriar. We appreciate your great feedback about our wonderful staff. I am so excited that you received a warm welcome and that you were well taken care of. We strive to exceed our guest's expectations and I am thrilled that you were able... More 

Cincinnati, Ohio
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed April 11, 2016 via mobile

I stayed for 2 nights on a business trip. Overall it worked out very well. Specifics: Location: easy access from the freeway. 1/2 mile to shops at Legacy, nearby restaurants within easy walking. Facilities: on-site restaurant was nice for breakfast & late evening salad. I used the fitness facility. It was clean & had plenty of options. I did not... More 

Helpful?
Thank BusnessTravlr
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar. We appreciate you taking the time to share your feedback about our friendly and helpful staff. I am thrilled that you had an opportunity to enjoy our restaurant and Sheraton Fitness. We appreciate your business and look forward to your return. Be well More 

Dallas, Texas
Level Contributor
165 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed April 6, 2016

To compare this Sheraton, which we assumed to be high end, with a high end Sheraton is well no comparison. This one comes up lacking. The Sheraton Club apparently does not exist when it comes to happy hour items....first of all no lounge on club level rooms. It is nothing more than going to the bar area ( no food... More 

Helpful?
Thank BigGuyfromDallas
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your valuable feedback. I would like to apologize for the inconvenience you experienced regarding the club lounge. The Club lounge is available 24 hours with appetizers served daily from 6pm – 8pm. During your stay, in anticipation to accommodate the large groups in-house, we moved the Club... More 

Oklahoma
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed March 25, 2016

The past two times we booked this hotel we have had issues. The first time they could not find our reservation and we had to wait in the lobby for over an hour until they finally found it. They did not offer any reason or anything to make up for this delay. We booked this hotel again for March the... More 

Helpful?
Thank Sepher77
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your feedback. We regret that we couldn’t find a record of your reservation. In the future, please make a note of your confirmation numbers as that would really help us. We're sorry that we couldn't accommodate you but we were already sold out. When your travel plans... More 

Amarillo, Texas
2 reviews
1 of 5 stars Reviewed March 6, 2016 via mobile

We stayed on a Saturday night. I never ever complain, and I stay in hotels a lot. No bathtub in rooms with King beds, which wouldn't have been a big deal for me if I didn't have my 3 year old son with me or the knob was somewhere I could reach without having to be completely in the shower.... More 

Helpful?
Thank montana2312
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your valuable feedback. I would like to apologize for the inconveniences you experienced during your visit. I would love to speak with you. At your convenience, please give me a call at 972 668-8700. I look forward to speaking with you. All the best Renee More 

Mead, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed February 26, 2016 via mobile

The hotel advertised as boutique and as modern, so when I first checked in and went to the room, I was disappointed. They told me there was a pool but no hot tub, and I didnt see why this hotel could advertise the way it did. It was less than what I wanted, and certainly not what I expected. The... More 

Helpful?
Thank Melissa G
stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Melissa, thank you for your recent visit to The Sheraton Stonebriar and for taking the time to share your experience. We value and appreciate your business and look forward to welcoming you back soon. Be well More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located at Legacy Drive and Highway 121 in the north Dallas suburb of Frisco, the Sheraton Stonebriar Hotel looks forward to welcoming you to the beautiful area at Stonebriar Commons. ... more   less 

Additional Information about Sheraton Stonebriar Hotel

Address: 5444 State Highway 121, Frisco, TX 75034
Location: United States > Texas > Frisco
Price Range: $121 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Stonebriar Hotel 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Frisco Sheraton
Hotel Style:
#7 Business Hotel in Frisco
#10 Family Hotel in Frisco
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