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Sheraton Stonebriar Hotel

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Traveler (52)
Room & Suite (47)
Dining (2)
About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Located at Highway 121 and Legacy Drive in the booming north Dallas suburb of Frisco, Texas, bordering Plano & just 23 miles north of Downtown Dallas, Sheraton Stonebriar Hotel looks forward to welcoming you to beautiful Stonebriar Commons. With 8 restaurants, plus a spa & golf in walking distance, the Sheraton is a great getaway. Just a short drive away, you'll find professional sports such as FC Dallas & the Frisco RoughRiders, as well as some of the best shopping the Dallas area has to offer.
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Property amenities
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
36Car recommended
Grade: 36 out of 100
13Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
5444 State Highway 121, Frisco, TX 75034-9511
Getting there
Dallas/Fort Worth International Airport18 mi
Love Field17 mi
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174Reviews
88Photos
0Q+A
22Room tips
Traveler rating
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Popular mentions
I needed a quick getaway and was able to get a great rate at the Sheraton. Very courteous and welcoming staff.Upgrading the reservation from 2 queens to a king at check in was not a problem. Loved that check out the next day wasn't until 2pm and took full advantage of that.
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The hotel was decent and the room comfortable enough. I hate the trend of walk in showers with no door and the cleaning staff was stingy in replenishing soap and coffee but those are my only real complaints. Good restaurants within walking distance though the surrounding area
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Wow! This Sheraton was a very big disappointment! The rooms: - on the smaller size. We had a king bed and there was barely enough space for our luggage around the bed. Very tight. - Pillows are too soft. They have no structure so very bad for the neck - Our door didn't
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Response from Stonebriar, Director of Sales at Sheraton Stonebriar Hotel
Responded Nov 20, 2018
We are genuinely sorry that you were not as comfortable as you should have been & that your experience did not live up to our standards! We are sharing this feedback with leadership of the specific departments you noted. This will only help us improve. We hope that you will be willing to try us again in the future. Please contact the hotel and ask to speak with the General Manager, should you want to share any further concerns or specifics. Thank you so much for the feedback!
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I booked our room on on the fourth floor, (or Club Level) so my wife and I could enjoy access to the Club Level room as advertised on the website, and like we've experienced at other Sheraton Hotel around the country in the past. To our surprise, the Club Level room was closed
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Response from Stonebriar, Director of Sales at Sheraton Stonebriar Hotel
Responded Oct 9, 2018
Thank you so much for the feedback! We are very sorry for your disappointment, and we completely own the errors in communication. We're so glad you took the time to share it at the end of your stay, as well, so we could try to recover. We have had our Engineering & Maintenance department inspect the cooling system to ensure all is in working order for the next guest. Again, we are sorry for your less-than-perfect stay. We hope that you can give us another chance in the future. Thank you again for the feedback so we can improve!
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I stayed at this hotel for two nights. It is clean and quiet. My only "complaint" would be that the pillows were too flat, but there were two per person, so that helped. The pillows could definitely be improved.
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Response from Stonebriar, Director of Sales at Sheraton Stonebriar Hotel
Responded Sep 5, 2018
Thank you so much for the feedback! We will share this with the team. Next time you are with us, you are more than welcome to request additional pillows or to inquire about an alternate option. Thank you for your business!!
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12345610
"stay in the north wing"
"Kenny's Burgers is walking distance and excellent!"
"pool facing"
"202 was quiet and comfortable"
"Ask to be off the street/parking lot side."
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PRICE RANGE
$171 - $390 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
frisco sheraton
LOCATION
United StatesTexasFrisco
NUMBER OF ROOMS
168
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