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Sheraton Stonebriar Hotel

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Traveler (64)
Room & Suite (14)
Dining (7)
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About

#17 of 28 hotels in Frisco
Location
4.4
Cleanliness
4.6
Service
4.4
Value
4.1
Travelers' Choice
GreenLeaders GreenPartner
Nestled in the Stonebriar Commons, the Sheraton Stonebriar Hotel sits in the center of a European village-style setting filled with restaurants and attractions. This 4-star hotel is located directly off the Sam Rayburn Tollway with easy access to all there is to do in Frisco, The Colony and nearby Plano, Texas. We want you to know that your safety is our #1 priority. Please note that during these times, the hotel is offering limited housekeeping during your stay and has closed our fitness center and suspended Food & Beverage offerings for the time being. We understand this may be inconvenient and have negotiated discounts to popular Frisco restaurants and attractions for your pleasure; including Global Peace Coffee Shop, Sakura Sushi, Cantina Laredo, Top Golf and much more!
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Paid internet
Hot tub
Outdoor pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.
229Reviews0Q+A29Room tips
Traveler rating
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L K wrote a review Jan 2024
1 contribution
Beautiful facility. Lots of restaurants within walking distance along with a nice local coffee shop. Shout out to Sabrina, Dana and Robert for friendly, helpful customer service. All 3 went out of their way to help me with a variety of things.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christopher Y wrote a review Dec 2023
Warr Acres, Oklahoma4 contributions
Always a great stay here - treated so well by the staff and management. This is my "go-to" place when in town work work, which is frequent. Even during the construction, the services have been outstanding, and the newly remodeled rooms are super nice. Will continue to stay here every time I'm in town.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark A wrote a review Dec 2023
Langley3 contributions
I had multiple challenges at this hotel. First let me sandwich the negative with some positive. The location is hard to beat. Stonebriar is a great spot to visit with lots of options. I have worked in hospitality for 20+ years and loved the Starwood brand. Unfortunately the hotel had multiple issues. It was under construction which is never easy for a hotel, I will say some of these problems may be tied to the construction, if this is accurate they should have offered much steeper discounts. Wifi was terrible. It would cut in and out, it was slow and they have the audacity to charge for it. Which for the most part is unheard of. I have never minded paying in past but quality had better be there. The rooms were incredibly noisy, bright and annoying. The highway noises permeate through the room. The thermostat stays lit, the emergency beacon flashes through night, hallway noise comes in. Not to mentioned construction noise. Absolutely one of the worst experiences I have had trying to sleep. Highway hotels need to do better with noise control. (This is while wearing ear plugs), it's hard to even describe how loud that room was. There were no options for firm pillows. Just those annoying fluffy useless pillows. The bed.. sucked. Not heavenly (for those that know, know). Last is a digital pet peeve. They don't have the entertainment system setup so I couldn't watch Netflix or connect my laptop to stream anything so I was stuck with sports, news or lifestyle channels in my downtime. For the price this room cost I wouldn't expect such terrible technology in place or such poor sleeping conditions. The owner is stuck in the dark ages improving the room fixtures does not make a good quality room. Wifi, bed, dark and quiet. Everything else is lipstick on a pig.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: If you need quality sleep or digital services avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MarionetteMuse wrote a review Oct 2023
Los Angeles, California2 contributions3 helpful votes
I would be afraid to stay at this hotel again. There are no cameras in the hallways, and anyone can come through the back door that is left wide open. We were there from Thursday, October 19 to Tuesday, October 24. Our room was cleaned only once on Monday, October 23 despite our repeated requests for the room to be cleaned. The director of housekeeping claimed we left the "Privacy" placard on the door, but we did not. We checked, and double checked after two of our requests, and we absolutely did not have the privacy sign out. I asked the front office manager to check the security cameras and she laughed at me and said, "we don't have cameras in the hallway". She refused to believe my partner and I and 100% sided with the housekeeping manager. They lied twice and blamed us, the guests, for the hotel's failing. The front office manager on Monday, October 23 insulted, ridiculed and publicly called me a liar. It was shocking, unprofessional and unforgivable. It makes me question, what would've happened had I been a victim of a crime at the Sheraton? Such as theft. Or what if I had been injured by something in the room or on the premises? Would the Sheraton's staff work to help me or work to discredit me? After my interaction with the front office manager, I suspect and moreover fear, that Sheraton staff would call me a liar and make no effort to help. If they are incapable of, or unwilling to correct a most basic service, such as cleaning a room, how could I trust that the hotel staff would behave any differently were there to be a more serious issue? When we checked out at 7:30am on Tuesday, October 24, the same front office manager was there and she made sure to give me a sarcastic smirk as I was leaving. I will never be put through that kind of treatment again because I will never stay there again. I advise caution to anyone contemplating a stay at the Sheraton Stonebriar, Frisco, Texas.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: I did not feel secure or welcome in this hotel. Look elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mackinator wrote a review Oct 2023
United States1 contribution
Sitting in the lobby we got a firsthand view of the front desk - one that I have never seen so busy! Dana fielded issues left and right all with a smile and utmost professionalism. Room issues, key issues, check ins, recommendations for places to go - she’s just rolling! Sheraton Stonebriar - this lady needs a raise! 😁
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sabrina Garner, Other at Sheraton Stonebriar Hotel
Responded Oct 6, 2023
We sincerely appreciate your valuable feedback, which highlights the positive impact a member of our staff had on your overall experience. Your comments have been thoughtfully conveyed to our leadership team, serving as an exemplar of our commitment to ensuring the utmost satisfaction of our guests. We eagerly anticipate the opportunity to extend our warm hospitality to you once more upon your return, and we thank you for choosing us as your preferred destination.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nikruderman wrote a review Oct 2023
Deerfield, New Hampshire1 contribution
The room was musty and the toilet was running. But, I wanted to send a 5 star rating for Raul who offered excellent customer service quickly fixing my door lock so I could get into my room and then when I told him the toilet was running all night he quickly assessed the issue and replaced a part so it stopped running and I could get sleep that night.
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sabrina Garner, Other at Sheraton Stonebriar Hotel
Responded Oct 6, 2023
We sincerely appreciate your valuable feedback, which highlights the positive impact a member of our staff had on your overall experience. Your comments have been thoughtfully conveyed to our leadership team, serving as an exemplar of our commitment to ensuring the utmost satisfaction of our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lonny J wrote a review Sep 2023
1 contribution
Bobby at the front desk was very helpful! She was so polite and knowledgeable. I needed to print out a temporary ID card and she gladly walked me through everything. She also checked to make sure that I was happy with the room and notified me in advance that there might be noise due to renovations the next morning. All around excellent customer service!
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sabrina Garner, Other at Sheraton Stonebriar Hotel
Responded Sep 26, 2023
We sincerely appreciate your valuable feedback, which highlights the positive impact a member of our staff had on your overall experience. Your comments have been thoughtfully conveyed to our leadership team, serving as an exemplar of our commitment to ensuring the utmost satisfaction of our guests. We eagerly anticipate the opportunity to extend our warm hospitality to you once more upon your return, and we thank you for choosing us as your preferred destination. Sabrina Garner
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cindy B wrote a review Sep 2023
1 contribution
Front desk clerk Bobby was lovely to work with, in the midst of everyone showing at once, she handled everyone with care and appreciation. We have stayed here before and Bobby remembered us. That was a nice touch.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sabrina Garner, Other at Sheraton Stonebriar Hotel
Responded Sep 26, 2023
Thank you for your valued feedback, and for highlighting the positive impact a member of our staff had on your overall experience. Your comments have been shared with our leadership team, serving as an exemplar of our commitment to ensuring the utmost satisfaction of our guests. We look forward to welcoming you again! Sabrina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dany4646 wrote a review Sep 2023
Frisco, Texas4 contributions4 helpful votes
Jaiden is one of the most amazing people, I have ever met.His professionalism and kindness was exceptional. May God bless this young man to continue being a blessing to others.I will visit this place again.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sabrina Garner, Other at Sheraton Stonebriar Hotel
Responded Sep 8, 2023
We sincerely appreciate your valuable feedback. We are pleased that Jaiden was able to exceed your expectations during your stay. WE look forward to hosting you in the future. Thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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disappointedmom2018 wrote a review Aug 2023
2 contributions2 helpful votes
David the maintenance man helped us with our fridge. It was not cooling and we had a 3 day weekend of soccer. Thanks to David bringing us his fridge we were able to have cold drinks for every game. This might not sound like a big deal but when the temps were 107 it really was a huge help! We were able to keep some leftovers cool too so we had recovery snacks after the game too!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The continental breakfast needs a protein option!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sabrina Garner, Other at Sheraton Stonebriar Hotel
Responded Aug 21, 2023
We deeply appreciate your invaluable feedback. It brings us immense satisfaction to know that David was able to effectively address and fulfill your requests. Your contentment is of utmost importance to us, and we remain committed to providing you with top-notch service. Thank you once again for choosing us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
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PRICE RANGE
$126 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
frisco sheraton
LOCATION
United StatesTexasFrisco
NUMBER OF ROOMS
168
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON STONEBRIAR HOTEL $134 ($̶1̶7̶0̶) - Updated 2024 Prices & Reviews - Frisco, TX

Frequently Asked Questions about Sheraton Stonebriar Hotel
Which popular attractions are close to Sheraton Stonebriar Hotel?
Nearby attractions include Immersive Gamebox - Grandscape, The Colony (1.4 miles), Riders Field (1.5 miles), and Dr Pepper Ballpark (1.4 miles).
What are some of the property amenities at Sheraton Stonebriar Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Stonebriar Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Sheraton Stonebriar Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Stonebriar Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Stonebriar Hotel?
Conveniently located restaurants include Platia Greek Kouzina, Kenny's Burger Joint, and The Capital Grille.
Are there opportunities to exercise at Sheraton Stonebriar Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton Stonebriar Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton Stonebriar Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton Stonebriar Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sheraton Stonebriar Hotel?
Many travelers enjoy visiting Historic Downtown Plano (9.3 miles).