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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

#3 of 14 Hotels in Frisco
Certificate of Excellence
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7600 John Q Hammons Dr, Frisco, TX 75034-1916
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858 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Elsa, Texas
1 review
2 of 5 stars Reviewed 2 days ago NEW

Our room was not cleaned the first day. We had no clean towels. We were awakened by a fire alarm at 5:30 am. We were told this had happened several days in a row. The phone in the room did not work. The clock was on the wrong time. The lilies gave me a terrible headache.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Barbara C
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was really looking forward to the trip and was throughly disappointed. The first day i arrived i kept smelling urine, the room was clean but I couldn't pinpoint where it was coming from. The next day after housekeeping came and cleaned the room again the smell was still there. I asked had the room been thoroughly cleaned and was... More 

Helpful?
Thank Coy08
Austin, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a convention and it was excellent. Spacious suites, complimentary made to order breakfast and evening happy hour with complimentary snacks, beer, wine and well drinks. Attached to the convention center for easy access to meetings. Will stay again for sure.

Helpful?
Thank 607gailh
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that your stay was excellent and you enjoyed our complimentary breakfast as well as our evening reception. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager More 

United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Can't really complain. They had a shuttle service. It was located in a really nice area, plenty of stuff around. Breakfast was good. I will say if you want omelette it depended on who was cooking. I think the lady did much better it was cooked all the way not runny.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Angelique P
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for taking time to review our hotel. We are glad that you enjoyed your overall stay with us and great location. Thank you for staying with us and we hope to see you again soon! Rich Lundt General Manager More 

Buffalo, New York
1 review
3 of 5 stars Reviewed 6 days ago NEW

The accommodations were great for persons without disabilities. Rugs on the floor made it difficult for a wheelchair bound person to move around. The complimentary hot breakfast is fantastic, staff friendly and very helpful

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank carlottaya
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the review of our hotel. We are glad that you enjoyed your stay with us. Thank you for staying with us and we hope to see you again soon! Rich Lundt General Manager More 

Centreville, Virginia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Suite was very spacious and location was perfect so close to mall and other shopping centers. Breakfast was cooked to order and complimentary. Evening happy hour carried great snacks healthy and filling. Hotel spa was great to relax and take care of anyone who travels with you ( I was attending a conference)

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mamatha20120
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy many of our amenities and Spa services. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we... More 

Lewisville, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Staff is very friendly and helpful with any questions you might have. Great location for shopping, dining etc. Rooms very clean and spacious. Breakfast was great as always. Will be staying again in the near future.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Alicia L
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for your recent stay and wonderful review. We are glad that you enjoyed your stay with us and had a chance to experience our wonderful service, clean, spacious suites and great location. Our team takes pride in caring for our guests and appreciates your comments. Thank you again for staying with us and we look forward... More 

Clyde, Texas
1 review
2 of 5 stars Reviewed 1 week ago

Things were broken in room. Price was different when arriving. $10 dollars a day to park! Had to ask for complementary items. Staff said total price for stay would be adjusted and was not. Pool area dirty. Sauna was broken.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank kane_childers
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

We are very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Embassy Suites was the designated hotel for our family reunion this year. We received a very affordable rate in a prime location. The room décor needed a few updates but it was very comfortable. My husband and I drove from Houston and had no problem finding a parking spot in the garage though there were numerous events taking place.... More 

Helpful?
Thank Keyona C
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your recent stay and celebrating your Family Reunion with us. We are so glad you enjoyed your stay with us, as well as our complimentary breakfast. Thank you again for staying with us and we hope to see you again soon! Rich Lundt General Manager More 

Houston
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was extremely nice in a good area not too close to shopping or freeways. The breakfast was wonderful. The evening reception always had stale food. The room was nice but wish there was a thicker blanket on the bed.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Naughty05angel
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your review. We are glad you had a wonderful experience staying with us. Thank you so much for staying with us and we look forward to welcoming you back again soon! Rich Lundt General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034-1916
Location: United States > Texas > Frisco
Price Range: $133 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Hotel Style:
#3 Business Hotel in Frisco
#3 Romantic Hotel in Frisco
#5 Family Hotel in Frisco
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