Oasis in Frisco My wife, Brenda, needed to host a fabulous long time girlfriends getaway week in Dallas and after doing my due diligence, we landed @ the perfect hotel (Westin Stonebriar in Frisco, TX)….with the most amazing, helpful, friendly, accommodating staff and management team. This perfectly located beautiful upscale golf resort hotel in the heart of rapidly growing Frisco, TX near incredible shopping mecca Legacy West and renowned Club-corps Stonebriar Golf Course & Club….went through an amazing total renovation inside and out out during the pandemic and it’s a WOW! Suffice to say that, after checking out after 5 days, my wife and her long term “Pink Ladies” friends were absolutely knocked out by the hotel…..but more importantly, by the extremely well trained, bend over backwards-type staff & the warm, kind hospitality shown by all the staff members they encountered last week from top to bottom: shout outs to Sabrina, Sean, Frances, Kelly, Shannon, Suzette just to name a few. Kudos to all involved @ this Westin for making this girls getaway so fun. Michael and Brenda Brown…
We began our trip at the spa-hands down the most relaxing massage I have ever had. Angie was my masseuse and my husband's was Maddie. They were both excellent. Beautiful facilities and the front desk staff was also so inviting and friendly. The front desk staff was very welcoming. Every staff member we encountered genuinely acted like they were glad we were there. It was wonderful. Our room was clean, spacious, TV was large which is something not a lot of resorts bother to do so I appreciate the extra touches. We went to the swimming pool and while it was quite busy out there, we were served promptly and didn't feel overrun by other guests. Dinner at Bean & Barrell was delicious and our waitress was sweet and made excellent recommendations on the menu. The barista in the coffee shop was so nice to visit with. The hotel is beautiful and we loved being here, but the staff particularly elevated our entire trip. I can't say enough good things about them. We can't wait to come back.…
Lorena in Heard and Hart restaurant provided such helpful and prompt service. She has amazing memory for ordering. Such a pleasure each morning! She offer lovely service with warm welcome. Lorena served us for 5 mornings and is so accommodating!
Great service and friendly my entire stay. Everyone was wonderful and VERY helpful being my first time there. Working at the coffee bar cannot be an easy task. There were many conventions there and LOTS of folks in line, and Teresa was very friendly on accommodating my special coffee needs. Thank YOU!!
My room was adequate. Unfortunately, the carpets had recently been cleaned and the room smelled very strongly of mildew and carpet cleaner. I mentioned it to the front desk and they were fully booked so I couldn't switch rooms. The breakfast offerings were not super appealing but there are quite a few Starbucks in the area. The elevators are extraordinarily slow; they look updated but are very old.
Fabulous oasis in the heart of Frisco. Most notable is the service at Beans & Barrel. Barb is always on the ready to help and ensure your morning brew is fresh and on the ready. She sets the bar for perfect service and is the reason I will come back for my next stay. Thanks Barb!!
Nice hotel with welcoming lobby and staff. Room was nice and spacious, mostly updated. Slight hiccup with getting room cleaned, but hotel staff and manager made it right. Always alert hotel of any issues as staff are human, it's not what happens but how you respond to it that matters, and the response was very much appreciated! Nice pool and common areas. Loved the Starbucks coffee in room and at cafe. Food was very good, definitely recommend the Bison Burger and Burratta. Loved the waterfall shower head, bathroom was good size with varying lighting options so you could have a light under sink at night as nightlight. The grounds are nice and there are nice restaurants literally across the street from property. Air conditioning didn't cool as well as I'd like, small fans would help. Would definitely stay here again as was nice retreat after long days. Thank you to Sabrina for providing excellent service when I shared the room cleaning oversight. Everyone was a pleasure to interact with!…
Stonebriar Westin - Great location and property. Roxy makes it amazing- wine or a drink she is excellent. Not a golfer but it looks great. Try the salmon or bison burger both are excellent. I highly recommend it!
I visited this hotel over this past weekend for a quick getaway with my spouse. Upon arriving I was blown away by the beautiful landscaping and decor. I was so ready to get checked in but for some reason there was an issue with my reservation. I booked through a third party and they screwed my reservation all the way up. I didn’t know what to do I was out of options at one point but Kelly the front desk manager stepped in and helped me bringing me to tears. She was so polite and understanding I just couldn’t thank her enough. Just know Ms. Kelly you are a gem and I thank you so sooo much. The hotel was everything I needed and wanted it to be. I’ll definitely be booking again in the future.
We stayed at the Westin for a business/personal trip. The hotel is beautiful the golf course is great but one employee stood out to us as exemplary. Barb Kirk works at Starbucks and the downstairs bar and always gives phenomenal service and has a great smile on her face. She’s exactly what makes this hotel great