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Comfort Inn & Suites

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#11 of 14 Hotels in Frisco
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Comfort Inn & Suites
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65 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Fort Smith
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We were here for an FC Dallas game and it was great! Close to everything, clean, and good breakfast. There was apparently a problem with housekeeping and the room was a little late being ready, but they were very on top of it.

Helpful?
Thank Ethan R
Dominica O, Manager at Comfort Inn & Suites, responded to this review

We are sorry for the delay on getting your room cleaned that day, however, i'm glad we did get that done and that we were on top on that . Please come back and see us Thanks! More 

Crest Hill, Illinois
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Room was over $100 per night. Breakast was terrible. Eggs were tastless. Bacon w as s rubberly. Room had no place to store clothes. Outside pool was filled with cold water. Look for better options as I will next time.

Helpful?
Thank Gary T
Dominica O, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again... More 

Ashdown, Arkansas
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The room looked like it was put in a hall way it was shaped like a shoe box. Only had one wash cloth and not enough towel if you wanted to use pool. There was only one set up of shampoo and hand cream etc. The beds were comfortable and quite new. The staff was friendly but could of used... More 

Helpful?
Thank ironhorse210
Sand Springs, Oklahoma
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I got a good rate on this hotel. I was expecting an average or a bit better hotel. However when we arrived we found it to be very contemporary, clean and a lot nicer than we expected. The room was the same way. It was a really nice hotel. The next morning we went down for our breakfast and it... More 

Helpful?
Thank Doug R
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Southampton, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 27, 2016

We recently stayed at this hotel for 10 days. The room and the hotel was very clean and staff are very helpful and friendly. Different kinds of juice, bread, bagels, muffins, cereal, fruits, waffles, scrambled eggs, hard boiled eggs, oat meal, sausages and bacon were provided for breakfast. Tea, coffee and water were available throughout the day. There is a... More 

Helpful?
Thank gsam001
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Mckinney
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 11, 2016

This is a very nice hotel. The room was very clean and the staff was very friendly. The room was quiet and pleasant. It was all very pleasant and relaxing. There is a very good restaurant just across the parking lot so you can walk there and get a very good meal and come back to your room without any... More 

Helpful?
Thank Luis S
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Kansas City, Missouri
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed June 7, 2016

Room was very clean, comfortable, pleasant and quiet. Good location...walking distance to two excellent restaurants. Seems to me lighting in room should be improved...otherwise our experience was excellent. Would stay there again. Breakfast buffet was super. We were very happy with our accommodations and staff...except for lighting in room at night.

Helpful?
Thank Carl M
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

1 review
1 of 5 stars Reviewed May 31, 2016

I rarely leave reviews, even less complaints. But this stay was the worst experience I've ever had at a hotel. We stayed for one night in May 2016 but was charged THREE times on my credit card bill. When I called I was informed I had a reservation for 2 nights. The manager stated that it might be because it... More 

Helpful?
Thank Dana T
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Dallas, Texas
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2016

This hotel has very modern decor. We stayed two nights. The entire weekend was pleasant and very relaxing. The hotel was very quiet. Staff was very professional and accommodating. Good Breakfast. We had a room with a 2 person hot tub. Very relaxing and romantic. Loved this hotel. Will definitely go back when we are in need of another relaxing... More 

Helpful?
Thank Janet M
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Janet It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Houston, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 18, 2016 via mobile

Clean, no-frills, price-is-right hotel in a great location, close to restaurants and shopping. Newly remodeled, and while very clean and modern-looking, the one complaint that my friends and I all have is related to the lighting throughout the entire place- lobby, hallways, and especially within the rooms. I guess they're going for "contemporary" but all of the lighting is super... More 

Helpful?
1 Thank stephbrown44
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The non-smoking Comfort Inn & Suites(R) hotel in Frisco, TX offers easy access to Stonebriar Centre Mall, which offers 115 shops and restaurants. Other nearby attractions include: Dr Pepper Ballpark, Fieldhouse USA, WOGA Gymnastics, Toyota Stadium, Frisco Convention Center. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 4220 Preston Rd, Frisco, TX 75034-8510 (Formerly Inn at Stonebriar)
Location: United States > Texas > Frisco
Price Range: $83 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Frisco Hotel Frisco
Holiday Inn Frisco
Hotel Style:
#8 Family Hotel in Frisco
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