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Comfort Inn & Suites

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#11 of 14 Hotels in Frisco
Certificate of Excellence
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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Sand Springs, Oklahoma
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I got a good rate on this hotel. I was expecting an average or a bit better hotel. However when we arrived we found it to be very contemporary, clean and a lot nicer than we expected. The room was the same way. It was a really nice hotel. The next morning we went down for our breakfast and it... More 

Helpful?
Thank Doug R
Southampton, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently stayed at this hotel for 10 days. The room and the hotel was very clean and staff are very helpful and friendly. Different kinds of juice, bread, bagels, muffins, cereal, fruits, waffles, scrambled eggs, hard boiled eggs, oat meal, sausages and bacon were provided for breakfast. Tea, coffee and water were available throughout the day. There is a... More 

Helpful?
Thank gsam001
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Mckinney
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 11, 2016

This is a very nice hotel. The room was very clean and the staff was very friendly. The room was quiet and pleasant. It was all very pleasant and relaxing. There is a very good restaurant just across the parking lot so you can walk there and get a very good meal and come back to your room without any... More 

Helpful?
Thank Luis S
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Kansas City, Missouri
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed June 7, 2016

Room was very clean, comfortable, pleasant and quiet. Good location...walking distance to two excellent restaurants. Seems to me lighting in room should be improved...otherwise our experience was excellent. Would stay there again. Breakfast buffet was super. We were very happy with our accommodations and staff...except for lighting in room at night.

Helpful?
Thank Carl M
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

1 review
1 of 5 stars Reviewed May 31, 2016

I rarely leave reviews, even less complaints. But this stay was the worst experience I've ever had at a hotel. We stayed for one night in May 2016 but was charged THREE times on my credit card bill. When I called I was informed I had a reservation for 2 nights. The manager stated that it might be because it... More 

Helpful?
Thank Dana T
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Dallas, Texas
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2016

This hotel has very modern decor. We stayed two nights. The entire weekend was pleasant and very relaxing. The hotel was very quiet. Staff was very professional and accommodating. Good Breakfast. We had a room with a 2 person hot tub. Very relaxing and romantic. Loved this hotel. Will definitely go back when we are in need of another relaxing... More 

Helpful?
Thank Janet M
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Janet It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Houston, Texas
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 18, 2016 via mobile

Clean, no-frills, price-is-right hotel in a great location, close to restaurants and shopping. Newly remodeled, and while very clean and modern-looking, the one complaint that my friends and I all have is related to the lighting throughout the entire place- lobby, hallways, and especially within the rooms. I guess they're going for "contemporary" but all of the lighting is super... More 

Helpful?
1 Thank stephbrown44
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Hillsboro, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2016 via mobile

Damian delivered amazing customer service and really helped elevate our overall stay here. He answered any questions we had, and even addressed the bathroom issue in our original room by providing us with a new room, and a king size bed. He not only greeted us as we walked in, but also took genuine interest in how our day was... More 

Helpful?
1 Thank aush4
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Amarillo TX
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 24, 2016

This property used to be the Inn at Stonebriar and was sold and remodeled as a Comfort Inn & Suites. It is very clean and the staff is excellent. Close to most anything that's happening in the Frisco area. Will definitely stay again.

Helpful?
Thank colonel69
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Brooklyn, New York
1 review
4 of 5 stars Reviewed March 23, 2016

As soon as I walked in I noticed the hotel looked superb! Smelled great too! I was greeted by the front desk attendant Aliyah who was able to check me in early. She greeted me with a smile, was very respectful and the check in posses was fast. I got up to the room and what can I say the... More 

Helpful?
Thank monay s
Dominica O, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest It was our pleasure to have you here with us during your stay. Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The non-smoking Comfort Inn & Suites(R) hotel in Frisco, TX offers easy access to Stonebriar Centre Mall, which offers 115 shops and restaurants. Other nearby attractions include: Dr Pepper Ballpark, Fieldhouse USA, WOGA Gymnastics, Toyota Stadium, Frisco Convention Center. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 4220 Preston Rd, Frisco, TX 75034-8510 (Formerly Inn at Stonebriar)
Location: United States > Texas > Frisco
Price Range: $88 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Frisco Hotel Frisco
Holiday Inn Frisco
Hotel Style:
#8 Family Hotel in Frisco
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