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During our checkin the women behind the checkin desk starter helping other people during our checkin. Our sheets where dirty and I even found some hairs on it. The heating system in our room made a lot of noise, even when I turned it off...More
Thank Carolin B
Response from Dave F, General Manager at Hilton Fort WorthResponded 2 days ago
Carolin B--Thank you for staying with us and much thanks for taking time to review your stay. We all apologize for your experience and understand your disappointment. Please accept our apology. Please also know we will have reviewed your comments and feedback with the team...More
Booked this place for Texas EMS conference. Arrived late at night, 12:00 am, and was greeted by an excellent front desk staff. Check in was quick and easy. The concierge staff were also excellent at that time of morning. Helped us quickly unload our car...More
Thank Tim L
Response from Dave F, General Manager at Hilton Fort WorthResponded November 20, 2017
Tim L---Thank you so much for staying with us and taking time to review your stay. Much thanks for your complimentary comments about our staff, valet , front desk, your accommodations and our history. We are hopeful when you visit Downtown Fort Worth again- you...More
I would actually give this review 4.5 stars if possible. The room was clean, nice, quiet and big. It appeared to have been remodeled recently as well. We had a decent sized couch in the room too. Tv worked great, and we had a nice...More
Response from Dave F, General Manager at Hilton Fort WorthResponded 5 days ago
N4017ABmichaelp- Thank you for staying with us recently and for taking time to review your stay. Much thanks for your complimentary comments regarding your accommodations and the great water pressure. I apologize that you were not aware that we are a valet only hotel for...More
The hotel webpage describes the hotel as a historical hotel which essentially means the the hotel is very old. My stay for three nights was quite a disaster.
1. It looked as if the room was refurbished not too long ago but the aged ventilation...More
I stayed here to attend the conference taking place at the hotel.
The overall accomodation was okay. Staff is friendly, room and building was clean. But the banquet food quality was ridiculous. Chicken was not fully cooked, veggies stinked. If you are staying here only...More
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Response from Dave F, General Manager at Hilton Fort WorthResponded 1 week ago
estherk143- Thank you for staying with us recently for your conference. We appreciate your complimentary comments regarding the staff and your accommodations. We thank you for your honest feedback regarding the banquet experience. We will be reviewing your comments with our Food and Beverage team....More