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Springhill Suites Fort Worth University

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3250 Lovell Ave, Fort Worth, TX 76107
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1 room 1 adult
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76 Reviews from our TripAdvisor Community

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Missouri City, Texas
Level Contributor
9 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

stayed there a fews years ago while stock show was in town don't know what changed but just wasn't the same. one of the worst mattresses I've slept on. Breakfast was wasn't that good either everything had water in it eggs had water in pan, waffle maker had water in the cooker, ended up eating at jack in the box.... More 

Helpful?
Thank 05superduty
micah w, General Manager at Springhill Suites Fort Worth University, responded to this review

Please accept my apology that we did not meet your expectations on this stay. I am sorry the mattress was not to your liking. Additionally, I will meet with my food & beverage team regarding our breakfast to ensure it is up to our high quality standards. I appreciate your feedback, if we are not made aware of issues then... More 

Katy, Texas, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 16, 2015

I stayed at this location for three days while attending a conference downtown. It only took a few minutes to get there during rush hour traffic and I enjoyed every aspect of my stay. My room was facing the highway but I never heard any traffic noise inside the room. The staff was great and my room was cleaned daily.... More 

Helpful?
Thank Amy327
Poplar Bluff
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 13, 2015

There was a slight problem at check in, but the hotel staff more than made things right for us! This hotel is the cleanest, nicest one I've stayed at in Ft. Worth, and we come here at the very least, once a year. Great breakfast every morning, staff that goes out of their way for you. Nicest updated, clean rooms... More 

Helpful?
Thank Susan H
Cork, Ireland
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 11, 2015

A good clean modern hotel - and at a reasonable price. That's a good start! Staff are friendly, and the suites are quite roomy. Lots of space. Travelled in November, so heating was a bit more important than AC. but no complaints on either front. would go back again

Helpful?
Thank Skibereen E
Houston, Texas
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 1, 2015

A little hard to find but this hotel is clean and about half way between downtown and TCU. We were on the first floor; the room had high ceilings, a king size bed and full size sofa sleeper. Breakfast included. Worth a repeat visit for business travelers.

Helpful?
Thank houstontiger60
Layton, Utah
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 23, 2015

I had fourth floor facing south, the hostess changed me from second floor north facing at my request. The room was in good shape except the sink drained a bit slow. AC was a wall unit and quieter than many I have had to have. I was there for two nights, mostly for sleeping and had a good sleep. The... More 

Helpful?
Thank 1Ray
Lisa R, Director of Sales at Springhill Suites Fort Worth University, responded to this review

Thank you for taking the time to write a such a comprehensive review of our property. Of course, we all love to be praised; however, I appreciate all of your comments and see areas where we can assist our future guests by better informing them when it comes to directions and parking. As you have noted, our staff is willing... More 

Ruidoso, New Mexico
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 11, 2015

I've stayed here twice in recent years and found this hotel to be clean and everything you'd expect in hotel of its class. No problems at all. Location is a little awkward to find -- the GPS on your phone might steer you astray -- but that's a minor issue. Near TCU, Colonial Golf Club, botanical gardens, etc. and just... More 

Helpful?
Thank ChipperB3
Lisa R, Director of Sales at Springhill Suites Fort Worth University, responded to this review

Very well said - and thank you for the compliment! Considering that I was a guest at the Springhill Suites before coming to work here, I would have to agree with you on all points. I'm delighted that you had a comfortable stay and appreciate the time you took to post a review. More 

Granbury, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 2, 2015

We booked 25 rooms for guests to stay while attending my Dad's life celebration. Monica and Francesca were wonderful! They told customer service to whole new level. Monica volunteered to make copies, cut and distribute parking pass and directions to participants. The rooms are very comfortable and relaxing. Thank you!

Helpful?
Thank KEP29
Lisa R, Director of Sales at Springhill Suites Fort Worth University, responded to this review

Thank you so very much for taking the time to compliment Monica and Francesca. Each of them are excellent ambassadors for the Marriott brand of service. It was also a pleasure to have your family stay with us while celebrating such a special occasion. Sharing the joy with your family certainly lifted the spirits of everyone at the hotel! Please... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

This was really a big roomy suite! I had a nice lay over. Front desk was great! Room was clean! Comfortable bed with lots of pillows! AC was working great very hot weather in Fort Worth 100 degrees on Sept. 8th. They have a delivery service to lots of restaurants in area that will delivery just about anything you could... More 

Helpful?
1 Thank Janicehayes
Lisa R, Guest Relations Manager at Springhill Suites Fort Worth University, responded to this review

Thank you for taking the time to comment about your recent stay at the Springhill Suites University, Ms. Hayes! Our staff and management make every effort to assure that you will enjoy a comfortable stay at our hotel, so I’m delighted to hear that we accomplished our goal and hope you will again give us the opportunity to extend a... More 

Bentonville, AR
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 8, 2015 via mobile

Overall good hotel. Rooms are spacious - love the seating and desk area and the fridge/kitchen area in the room. Very fair price! The boys loved the breakfast each morning. The pool was nice even though it was really small. It's not deeper than 5 feet but I don't know how to swim so that was ok for me. The... More 

Helpful?
Thank justfine7890
micah w, General Manager at Springhill Suites Fort Worth University, responded to this review

Dear Justfine7890, Thank you for informing us of your recent stay. We are delighted that you and your family enjoyed your suite, pool and breakfast during your stay! Our team strives to provide an excellent experience to our guests. I do apologize that a fire pull station was activated falsely which resulted in evacuating the building while we could investigate... More 

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