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The hotel looks nice from outside, but their rooms are very small with pretty much everything inside the room are outdated to include decorations and appliances. The hotel doesn't provide complementary breakfast as most of the hotels do, and it doesn't have an exercise room...More
Response from Pam P, General Manager at Courtyard Fort Worth Fossil CreekResponded 4 days ago
Thank you for taking the time to provide us your feedback regarding your recent stay. I am sorry we failed to meet the expectations you have come to expect from Marriott. I have shared your feedback with our team in an effort to...More
Stayed for 4 nights over spring break. Room was only serviced once during that time. Had 5 people in our room, 2 adults and kids ages 8, 6, and 3 months. Appreciated the pull out couch so 8 & 6 each got their own bed...More
Response from Pam P, General Manager at Courtyard Fort Worth Fossil CreekResponded 1 week ago
Thank you for choosing our hotel. I am glad you enjoyed spring break with your family. Our queen suites, with a living room, a sofa sleeper, and 1.5 bathroom are perfect for families.
During your next trip, try our suite package, which includes breakfast...More
Not yet had the latest courtyard makeover, but pleasant enough place to stay.
Smelled like someone had been smoking in my room, but smell cleared once I left the window open for a while
Pleasant and helpful staff
A few restaurants in walking distance and...More
1 Thank PJT99
Response from Pam P, General Manager at Courtyard Fort Worth Fossil CreekResponded January 23, 2018
Thanks for sharing your view with us. I am glad you found my team to be hospitable and accommodating. I have addressed the odor concern with my housekeeping team.
Our property is scheduled to be renovated in 2020. However, we are getting ready...More
My stay here was very pleasant. I was already expecting certain standards but the employees of this hotel exceed all expectations. I was greeted by Victor upon my arrival around 11 pm. He was very kind and welcoming despite the late hour. He checked me...More
But not this one. This was not one of the best Courtyards I have ever stayed at and I have stayed at many. The staff were friendly and it was not dirty, it just lacked the quality feel of most Courtyards.More
Thank Robert G
Response from Pam P, General Manager at Courtyard Fort Worth Fossil CreekResponded September 2, 2017
Dear Robert G,
Thank you for sharing your view. While we are glad you found our cleanliness and service to be satisfactory, we failed to exceed your expectations.
Our property is scheduled to be renovated in 2020.
We truly appreciate your loyalty to Marriott brands....More