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Extended Stay America - Fort Worth - City View

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Extended Stay America - Fort Worth - City View
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69 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Fort Worth, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

The day my family checked into the hotel, Cynthia greeted us at the front desk with a big smile and very friendly. She has made the entire process of being out of our house due to repairs and having to stay in a hotel so much easier. She doesn't mind if I bother her every day or if I have... More 

Helpful?
Thank mphil2016
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Cynthia makes the entire process of staying in a hotel a breeze. She goes above and beyond and doesn't seem to mind if I bother her 50 times a day. :P By far the best customer service I've experienced.

Helpful?
Thank Ashley T
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here a few weeks ago and Cynthia was such a breath of fresh air. She had the best customer service I have ever experienced! The room was great, but I can not say enough about Cynthia and her attention to detail!!! I would stay at the Bates motel as long and I was being served by Cynthia!

Helpful?
Thank Stephanie C
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

Thank you for taking the time to write a review and for staying with us. I am pleased to read that you were showed exemplary customer service. Cynthia will be informed on the amazing customer service she is providing to guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

Cynthia checked us in and she has been extremely helpful and nice. She has gone above and beyond to help with all requests we have had. We has helped us find things close to the hotel and has offered helpful suggestions when questions were asked.

Helpful?
Thank 616Mel
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

We appreciate you taking the time to write a review of your stay. I am pleased to know our staff was able to accommodate you so well. I will be sure to inform Cynthia on what an excellent job she is doing. The staff and I would like to thank you again for posting your review. We look forward to... More 

Bryant, Arkansas
1 review
1 of 5 stars Reviewed July 17, 2016

The room I booked was not available when I checked in so I had to have 2 separate rooms for my family of 4 and was not comped for my inconvenience. The beds are also very uncomfortable and the breakfast is a joke!

Helpful?
Thank allisonmedford
1 review
5 of 5 stars Reviewed July 12, 2016 via mobile

I was checked in by Cynthia. She was extremely helpful and very nice while checking me in. Everyone working at front desk throughout the day and night were always willing to help! Had to switch rooms due to my phone signal on one side of the building and Cynthia was again helpful and accommodating.

Helpful?
Thank Leonid L
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

Thank you so much for posting a review of our hotel. I am pleased to know that our front desk is doing such an excellent job. I will be sure to inform Cynthia on the great customer service she is providing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Devils Lake, North Dakota
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 22, 2016

Nice clean extended stay hotel. It felt like home. The staff is very friendly and willing to help you out. I was there for three months and had not issues at all. Very close to everything I needed. You won't be disappointed.

Helpful?
Thank Bob A
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

Thank you for writing such a nice review of our hotel. I am glad that you enjoyed our wonderful staff and our location during your visit. I'm happy to know that we were able to provide you with a "home away from home" experience. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

1 review
1 of 5 stars Reviewed June 17, 2016 via mobile

Thought I booked a "Hotel room"! With common expectations. Be advised: make you own ice No daily room service "Breakfast" is a JOKE Virtually no front desk service...hardly ever there; walk away into laundry room when you approach; surprised I was still there after 10 minutes... My guess, using or drinking. Listed as non smoking; obviously just recent as the... More 

Helpful?
Thank Thomas M
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that were unable to provide that for you. I discussed your comments with the team, and we are striving to make a difference. We continually work to improve... More 

TEXAS
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 5, 2016 via mobile

If this review was just based on how nice the room is then I would give 5 stars! The room is an amazing value for the price. Very clean, has a little kitchen with a refrigerator, cabinet, sink, microwave and stove. The only complaints are that at 8:30 this morning someone was vacuuming out in the hallway, I was all... More 

Helpful?
1 Thank NICNACTexas
Level Contributor
4 reviews
5 of 5 stars Reviewed May 18, 2016 via mobile

We stayed a month here. They have a complete kitchen with everything you need. Coffee pot, toaster, pans, dishes, silverware. Full size refrigerator and stove. Cabinets and dining table. Even a dish washer! Very large room with desk. Sleeper sofa sitting area. They also have a large laundry room with plenty of new washers and dryers! Huge work out room.... More 

Helpful?
Thank Julie S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Fort Worth - City View

Address: 5831 Overton Ridge Blvd, Fort Worth, TX 76132-3271
Location: United States > Texas > Fort Worth
Price Range: $80 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Fort Worth - City View 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Fort Worth
Extended Stayamerica Fort Worth
Fort Worth Extended Stay
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