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Extended Stay America - Fort Worth - City View

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Extended Stay America - Fort Worth - City View
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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Super dirty. Gross greasy fingerprints everywhere so you can actually see it wasn't cleaned well at all. Floors were filthy. You can see begin the counter where there's old food wrappers and unkept work space. It's just really icky. I didn't even stay. Wasted money.

Helpful?
Thank Rebecca H
Fort Worth, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I love coming to City View Extended Stay America...It's always clean and the staff is great. I love the kitchen area, being able to cook a hot meal after a business meeting is great! The water also gets really hot, perfect for melting away the stress of a long day. My hotel of choice whenever I need to book a... More 

Helpful?
Thank Shanya2101
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

Your feedback is very important. I 'm thrilled to read you are consistently provided with excellent customer service and accommodations when you stay with us. Also the comments regarding the fully equipped kitchen,suitable water temperature, and helpfulness of our staff is satisfying because we strive to provide guests with a "home away from home" experience and we were able to... More 

Brown Deer
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I've stayed here 3 different times now; from a one week stay to a 2 month stay and each time has been great overall. The room has everything I need in a comfortable setting, great neighborhood and friendly staff. I do wish this room had a leather recliner like my last two stays but the leather stationary chair is okay.... More 

Helpful?
Thank A'shanta J
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I'm thrilled to read you were able to enjoy your stay and found our location beneficial. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Fort Worth, Texas
1 review
4 of 5 stars Reviewed July 28, 2016

The day my family checked into the hotel, Cynthia greeted us at the front desk with a big smile and very friendly. She has made the entire process of being out of our house due to repairs and having to stay in a hotel so much easier. She doesn't mind if I bother her every day or if I have... More 

Helpful?
Thank mphil2016
2 reviews
4 of 5 stars Reviewed July 23, 2016

Cynthia makes the entire process of staying in a hotel a breeze. She goes above and beyond and doesn't seem to mind if I bother her 50 times a day. :P By far the best customer service I've experienced.

Helpful?
Thank Ashley T
1 review
5 of 5 stars Reviewed July 22, 2016 via mobile

We stayed here a few weeks ago and Cynthia was such a breath of fresh air. She had the best customer service I have ever experienced! The room was great, but I can not say enough about Cynthia and her attention to detail!!! I would stay at the Bates motel as long and I was being served by Cynthia!

Helpful?
Thank Stephanie C
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

Thank you for taking the time to write a review and for staying with us. I am pleased to read that you were showed exemplary customer service. Cynthia will be informed on the amazing customer service she is providing to guests. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed July 21, 2016

Cynthia checked us in and she has been extremely helpful and nice. She has gone above and beyond to help with all requests we have had. We has helped us find things close to the hotel and has offered helpful suggestions when questions were asked.

Helpful?
Thank 616Mel
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

We appreciate you taking the time to write a review of your stay. I am pleased to know our staff was able to accommodate you so well. I will be sure to inform Cynthia on what an excellent job she is doing. The staff and I would like to thank you again for posting your review. We look forward to... More 

Bryant, Arkansas
1 review
1 of 5 stars Reviewed July 17, 2016

The room I booked was not available when I checked in so I had to have 2 separate rooms for my family of 4 and was not comped for my inconvenience. The beds are also very uncomfortable and the breakfast is a joke!

Helpful?
Thank allisonmedford
1 review
5 of 5 stars Reviewed July 12, 2016 via mobile

I was checked in by Cynthia. She was extremely helpful and very nice while checking me in. Everyone working at front desk throughout the day and night were always willing to help! Had to switch rooms due to my phone signal on one side of the building and Cynthia was again helpful and accommodating.

Helpful?
Thank Leonid L
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

Thank you so much for posting a review of our hotel. I am pleased to know that our front desk is doing such an excellent job. I will be sure to inform Cynthia on the great customer service she is providing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Devils Lake, North Dakota
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 22, 2016

Nice clean extended stay hotel. It felt like home. The staff is very friendly and willing to help you out. I was there for three months and had not issues at all. Very close to everything I needed. You won't be disappointed.

Helpful?
Thank Bob A
Manager_11525, Manager at Extended Stay America - Fort Worth - City View, responded to this review

Thank you for writing such a nice review of our hotel. I am glad that you enjoyed our wonderful staff and our location during your visit. I'm happy to know that we were able to provide you with a "home away from home" experience. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Fort Worth - City View

Address: 5831 Overton Ridge Blvd, Fort Worth, TX 76132-3271
Location: United States > Texas > Fort Worth
Price Range: $77 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fort Worth - City View 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Fort Worth
Extended Stayamerica Fort Worth
Fort Worth Extended Stay
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