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Sheraton Fort Worth Downtown Hotel

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Traveler (176)
Room & Suite (101)
Dining (3)
Overview
  • Excellent23%
  • Very good34%
  • Average26%
  • Poor11%
  • Terrible6%
Travelers talk about
“convention center”(106 reviews)
“sundance square”(60 reviews)
“water garden”(22 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (745)
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733 results
Traveler rating
172
232
194
86
49
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LanguageEnglish
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172
232
194
86
49
Show reviews that mention
All reviewsconvention centersundance squarewater gardenclub levelself parkingmolly trolleyan older hotelthe entire stafffree shuttledowntownftfortconferencestarbuckstexasmeetingbellman
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1 - 5 of 733 reviews
Reviewed yesterday via mobile

There is so much to say but I’ll keep it brief. The staff at the Sheraton, Fort Worth were phenomenal. Lois, Alan, Kathy, Melanie and Nelly thank you so much for being so great during our trials and tribulations of dropping our daughter off for...More

Thank Rowdee9
Response from john y, General Manager at Sheraton Fort Worth Downtown HotelResponded today

Thank You so much for your comments and feedback. Our Associates truly take pride in overcoming any shortfalls in our hotel with outstanding service and personal engagement with our valuable guests. I appreciate the opportunity for our staff to make the difference in your stay...More

Reviewed 1 week ago

I booked through Expedia and wasn't sure what to expect when I read the reviews. We were pleasantly surprised with our experience and the room quality. Overall, the property was nicely designed in the lobby area. The room we had was a King accessible room...More

Thank BigHilda
Response from john y, General Manager at Sheraton Fort Worth Downtown HotelResponded today

Thank You for choosing the Sheraton Fort Worth for your stay. Don't forget we also have Molly the Trolley which picks up in front of the hotel for complimentary hop on-off service throughout Sundance Square and downtown. Please accept my apologies for the confusion on...More

Reviewed 2 weeks ago

My headline says it all. This property doesn't deserve the Sheraton badge. The public spaces are unbelievably plain and downright ugly; if there have been any renovations in the last 30 years, they certainly don't show. My "upgraded" room was a dump and downright dangerous...More

Thank Windward_Oahu_Guy
Response from john y, General Manager at Sheraton Fort Worth Downtown HotelResponded today

Dear Windward_Oahu_Guy, Thank You for your feedback. Please accept my apologies for not meeting your expectations, it seems you were disappointed throughout your stay. I certainly understand your frustrations and would like to discuss how we can make up for this stay. Please contact me...More

Reviewed 2 weeks ago

There were a myriad of choices to pick from Fort Worth downtown and we chose Sheraton for the Business Lounge access that they have extended to our team. The Business lounge on the top floor turned out to be a great choice with the genial...More

Thank arun v
Response from john y, General Manager at Sheraton Fort Worth Downtown HotelResponded 2 weeks ago

Thank You so much for your feedback and for choosing the Sheraton Fort Worth. We take great pride in taking care of our guests, to exceed your expectations. Kylie is a great example of how our Associates really strive to make the difference for you....More

Reviewed 3 weeks ago via mobile

I’ve been staying at this hotel every week since June and I could not be more satisfied. The staff there are the friendliest I’ve seen. Alan is always helpful and friendly and I can’t say enough about Gina, Melanie and Greg in the Club Lounge!...More

Thank Jlellis1
Response from john y, General Manager at Sheraton Fort Worth Downtown HotelResponded 2 weeks ago

Thank you so much for the great feedback and recognition of our Associates. When given the opportunity, they truly shine with outstanding service and friendliness. Our team in the Club Lounge are so welcoming and genuinely caring. As a regular, I'm sure they know all...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$153 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$153 - $248 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (176)
Room & Suite (101)
Dining (3)
Pool & Beach (3)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Jea A
June 2, 2018|
Answer
Response from Dror D | Reviewed this property |
Dear Jea, the hotel have some parking but since it is 2 minute walk from the convention center, I gave up parking all together and used Uber upon need. They have a shuttle that takes you free to anywhere in the area and up... More
0
Votes
Rebecca J
July 22, 2017|
AnswerShow all 4 answers
Response from Zachary S | Reviewed this property |
Just a fridge.
0
Votes
albertb499
October 15, 2016|
AnswerShow all 3 answers
Response from Bruce K | Reviewed this property |
There is no airport shuttle that I know of.
0
Votes
Room Tips
"9th floor of north tower was nice"
Read review
"Fairfield by Marriot"
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"Find another hotel"
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"rooms were nice and quite"
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