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Doubletree by Hilton, Dallas - Farmers Branch

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Doubletree by Hilton, Dallas - Farmers Branch
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523 Reviews from our TripAdvisor Community

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Showing 509: English reviews
San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed one night and we had a great time. It was convenient to where we wanted to go that evening and the hotel provided a ride to the Gas Money and they would of picked us up but we stayed out longer then 11. But over all great hotel and staff. I would definitely stay again and plus we... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank B3256IZamandar
Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Top notch stay. Hotel, staff, experience all top notch The hot breakfast buffet was one of the best I have seen in a hotel. Friendliest staff ever! Anything we needed or asked for they helped us with a smile. The whole weekend was a success because of the hotel staff

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Bobby R
Fullerton, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is north of Dallas which I liked so I didn't have to deal with as much traffic. The hotel is set on a river that you can walk, run or bike along. The complimentary water in the lobby was refreshing and the service was great! Excellent value for the price.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Haylee B
Houston, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our check in was extremely quick and painless along with the Walnut Cookie. We were given the exact room we booked for which was a plus! Although our TV did not work, the Front Desk Associate offered us complimentary breakfast vouches and points added to our HHonors account. Room location was quiet and the bed/pillows were soo comfy I did... More 

Helpful?
Thank Janie C
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Janie C; Thank you for taking the time to post a review. Your positive comments are always welcome. Please accept my apologies that your television did not work. Again, thank you for your comments and your business. We truly appreciate both. Sincerely, David Michel General Manager More 

Alexandria, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

For a doubletree this is a pretty crappy hotel. I was hit with a strong stench of mold when I opened the door; so walked right back down to the lobby for a new room. The next room (527) was better at first and smelled like air freshener/cologne but it later wore off and smelled again. The bathroom smelled of... More 

Helpful?
Thank radiomon12
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear radiomon12; Thank you for taking the time to post a review. It is through comments such as yours that allow us to better serve all our guests. Please accept my sincere apologies for your experience during your recent stay. We take all our guest comments very seriously and we have dispatched our Maintenance team to correct the problems you... More 

Watlington, United Kingdom
Level Contributor
110 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here a few months back and had a pretty poor experience - the room was dark, damp and musty. I said I wouldn't come back but due to other hotels being full I gave it another go. This time the room was very good, not suffering from the issues I had last time - not sure if these... More 

Helpful?
Thank 5121Brownstone
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear 5121Brownstone; Thank you for taking the time to post a review. Comments such as yours allow us to better serve all our guests. I was extremely pleased to see that you gave us a second opportunity to better serve you. Your positive comments are always appreciated. Again, thank you for your comments and your business. I truly do appreciate... More 

Inland, Nebraska
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

It was not an experience that I expected. We booked the AAA Family package that included breakfast and premium internet. We were told nothing of this upon check in. The hostess that assisted us seemed rather hurried and did not have time for us, not sure if she was getting ready to go home since it was around 10pm but... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lakid07
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear lakid07; Thank you for taking the time to post a review. It is through comments such as yours that allow us to better serve all our guests. Please accept my sincere apologies that your were not provided with the amenities that you reserved. Although we make every effort to insure that our package amenities are provided to every guest,... More 

Houston, Texas
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This has officially been the worst stay at ANY hotel I HAVE ever experienced !! The front desk staff has been indifferent as to the quality of my stay!! And has been undependable for any and all requests! They have been rude and disgruntled at any and all requests !!they charge $14 for the breakfast which is mediocre at best... More 

Helpful?
Thank crystalbusceme
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear crystalbusceme; Thank you for taking the time to post a review. It is through comments such as yours that allow us to better serve all our guests. Please accept my sincere apologies for your recent experiences at our hotel. We always make every effort to service every room, every day. When our guests place a "Do Not Disturb" sign... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Spent weekend here and was very surprise ! This place is very clean and upscale the rooms were spacious and had own private balcony. Comfortable beds clean bathrooms great amenities also. They have a pool but did not use but from what I could tell it was a bit on the small side. We did use the gym area it... More 

Helpful?
Thank grttealshark
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear grttealshark; Thank you for your review. We always appreciate positive feedback from our guests. We hope that we can be of service again, next time you are in the area. Sincerely, David Michel General Manager More 

2 reviews
1 of 5 stars Reviewed 1 week ago

Didn't notice my status. No welcome gift. This hotel has no club lounge, and breakfast isn't really paid for if you want anything besides cereal. The arrangement of mixing free and paid amenities is problematic. There was mold visible on the walls in the room. The environmental controls wouldn't regulate so it was either humid and hot or cold and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank TheBeezus
Miri L, on behalf of the staff at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear TheBeezus Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Dallas-Farmers Branch hotel blends classic elegance with stylish, modern accommodations and amenities, distinguishing us from the ordinary hotels. Treat yourself to one of our 160 spacious upscale guest rooms. Relax with a subtle Merlot in our lakeside lounge, dine in our onsite restaurant offering a scrumptious breakfast buffet with cook to order omelets. Dive into our sparkling outdoor swimming pool, overlooking the Las Colinas Crossings Lake. Marvel at our stunningly lakeside lawns shaded by towering trees and vibrant crepe myrtles. For business or pleasure, our warm contemporary accommodations are designed for your upscale lifestyle. Including oversized work desk, ergonomic Herman Miller chair and task lighting. Our delightful corporate hotel amenities makes for an unforgettable stay. ... more   less 

Additional Information about Doubletree by Hilton, Dallas - Farmers Branch

Address: 11611 Luna Rd, Farmers Branch, TX 75234-6024
Location: United States > Texas > Farmers Branch
Price Range: $84 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree by Hilton, Dallas - Farmers Branch 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Odigeo and Hotwire so you can book your Doubletree by Hilton, Dallas - Farmers Branch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Club Dallas - Farmer`s Branch Hotel Farmers Branch
Doubletree Hotel Dallas
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