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Doubletree by Hilton, Dallas - Farmers Branch

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Doubletree by Hilton, Dallas - Farmers Branch
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490 Reviews from our TripAdvisor Community

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Showing 476: English reviews
2 reviews
2 of 5 stars Reviewed yesterday NEW via mobile

Not at all impressed by this property. Looks good on the outside but rooms are in dire need of renovation, and is that blood I see on the curtains? As a diamond member, I was not greeted nor given a decent room according to my profile. Comment was "housekeeping hasn't put any in our system yet," how about you get... More 

Helpful?
Thank David C
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My kids and I stayed here while I was on a trip into Dallas to pick up another one of our kids from my mother. There were some issues with the first room and some odors (smelled like marijuana; perhaps someone on the floor was smoking) that were present. However, Alysia addressed the issues quickly, moved our room, and also... More 

Helpful?
Thank Tara P
Middletown, United States
1 review
2 of 5 stars Reviewed 1 week ago

This location is a dump. The rooms are in disrepair and the breakfast is straight out of a can. Oh, but you do get a cookie. Big deal. Give me healthy good breakfast and a room that isn't falling apart and I'd be happy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Terry G
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Terry G; Thank you for taking the time to post a review. It is comments such as yours that allow us to better serve all our guests. Please accept my apologies that your recent stay was not acceptable. We do make every effort to insure that all our rooms are in good repair, it appears that in your case... More 

Missouri City, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great food, great staff. Nice location for what I needed. Food and drinks seem a little over priced but good quality food and great taste. Rooms are nice and clean and quiet. Front desk staff always helpful and accommodating.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jeffrey F
Benton, Arkansas
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel over 4th of July weekend. Although the facility is older, we felt it was clean and all maintained. The rooms were spacious and clean. We did not encounter any problems with the room or facility. The hotel was locate close to the locations we wanted to visit during our weekend and is easily accessible to... More 

Helpful?
Thank kjswheels
Bathgate, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here one night. First room smelt damp and ceiling paint was crumbling onto bed so asked to change room. Second room still smelt a bit funky but room was much nicer. Lovely balcony view of pool and sunset. Bed was comfortable. Decor in room and bathroom is a bit dates. Room service was awful. Cold and soggy. Staff were... More 

Helpful?
Thank LosAngel13
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear LosAngel13; Thank you for taking the time to post a review. We are always pleased to hear from our guests, regardless of the comments, as it allows us to be better. We hope that your partner is feeling better. Please accept my apologies that the first room did not meet your expectations. We make every effort to insure that... More 

Tuscola, Texas
1 review
5 of 5 stars Reviewed 1 week ago

left truck at hotel while on family vacation and window broken. Hotel contacted and went above to coordinate repairs. When I returned even fed and had our reservations done. The hotel van driver even went out on his own and taped the window tell window repair company fixed. Thank you Hilton

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Joel L
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Joel L; Thank you for taking the time to post a review. Although we are saddened that there was an issue with your truck, we are happy that our response was appreciated. We hope you will visit us again next time you are in town. Again, thank you for your comments. The team and I appreciate them. Sincerely, David... More 

Dallas, United States
1 review
4 of 5 stars Reviewed 1 week ago

I would stay again clean and friendly I was there for two day and one night workshop. There were several other functions going on and there was not a problem with noise from guest and their kids. I like the look of the place and decor wished I would have had more time to enjoy it.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Derrick W
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Derrick W; Thank you for taking the time to post a review. We appreciate hearing from our happy guests. We hope that you take the time to visit us again, so that you can take more time to enjoy our property. Again, thank you for your comments. We look forward to seeing you on your next visit. Sincerely, David... More 

Tyler, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My stay was awesome and I enjoyed it. I've stayed here before and just like always I enjoyed my stay! I would recomend that if you go to this part of Dallas you stay here. They greet you very nicely and give you great service!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Derricka C
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Derricka C; Thank you for taking the time to post a review. We are always excited when one of our repeat customers says were "awesome". I have shared your comments with our team and look forward to seeing you on your next visit. Sincerely, David Michel More 

Moore, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room not ready at 3:00. The room had a very funky smell. The internet service was almost non existent. The furnishings were outdated. I specifically chose Doubletree because of expectations of quality. Not what I expected for a Doubletree property.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brent B
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Brent B; Thank you for taking the time to post a review. It is through comments such as yours that allow us to better serve all our guests. Please accept my sincere apologies for the issues your experienced during your recent stay. Although we make every effort to insure that our rooms are available at check in time, sometimes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Dallas-Farmers Branch hotel blends classic elegance with stylish, modern accommodations and amenities, distinguishing us from the ordinary hotels. Treat yourself to one of our 160 spacious upscale guest rooms. Relax with a subtle Merlot in our lakeside lounge, dine in our onsite restaurant offering a scrumptious breakfast buffet with cook to order omelets. Dive into our sparkling outdoor swimming pool, overlooking the Las Colinas Crossings Lake. Marvel at our stunningly lakeside lawns shaded by towering trees and vibrant crepe myrtles. For business or pleasure, our warm contemporary accommodations are designed for your upscale lifestyle. Including oversized work desk, ergonomic Herman Miller chair and task lighting. Our delightful corporate hotel amenities makes for an unforgettable stay. ... more   less 

Additional Information about Doubletree by Hilton, Dallas - Farmers Branch

Address: 11611 Luna Road, Farmers Branch, TX 75234
Location: United States > Texas > Farmers Branch
Price Range: $78 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree by Hilton, Dallas - Farmers Branch 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Doubletree Club Dallas - Farmer`s Branch Hotel Farmers Branch
Doubletree Hotel Dallas
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