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Doubletree by Hilton, Dallas - Farmers Branch

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Doubletree by Hilton, Dallas - Farmers Branch
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502 Reviews from our TripAdvisor Community

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Showing 488: English reviews
Dallas - Farmers Branch, United States
3 of 5 stars Reviewed 2 days ago NEW

I had a top floor, balcony with lake view - which was great and helped me overlook the part about the room being very old and out dated. Room service was quick for dinner but very late for breakfast. As long as you get a lake view, I would suggest the hotel, if not, I wouldn't suggest.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Angie H
1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely and convenient hotel. Close to North Dallas. Great place to walk in the morning or evening along the Trinity River. Nice break from the business day. Nice staff. Lobby has seating areas, tables and a pool table.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tim & Angi P
Yukon, Oklahoma
1 review
4 of 5 stars Reviewed 2 weeks ago

Great staff, easy check in and out. The staff was able to accommodate my medical needs and help me with a fridge for my medicine.. The restaurant staff was great at gweting me food I could eat. Overall great stay, loved looking out of the balcony to the lake.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Fayth-an G
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Fayth-an G; Thank you for taking the time to post a review. We are always pleased to hear from our guests. Glad to see that our team made your stay comfortable, and we love "our" lake as well. Again, thank you for your comments. We look forward to being of service again in the near future. Sincerely, David Michel... More 

Olympia
Level Contributor
174 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was drawn to this hotel due to its location and price point. I arrived in 106 degree heat, and the air conditioned lobby was quite welcome. My reservation was quickly retrieved and I was ensconced shortly thereafter. The room and facilities within were as expected. It was quiet and away from other outside noises. The elevator being stuck on... More 

Helpful?
Thank Townsend_Flash
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Townsend_Flash; Thank you for taking the time to post a review. We always enjoy hearing from our guests. We think of ourselves as the "Oasis" of the Dallas area. I have shared your positive comments regarding our food service with the team. Again, thank you for your comments and your business. We are grateful for both. Sincerely, David Michel... More 

Duncanville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

It was great experience; fellowship and bonding time spend with my sorority sisters. The lake was nice and allowed up to spend time meditating. Location was great. Need improvement with the check-in process regarding cleaning for more rooms to be available upon arrival. But staff did explained that the facility was at their full capacity and additional time were needed... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Latrice J
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear Latrice J; Thank you for taking the time to submit a review. It is comments such as yours that allow all our guests see the product and service we provide. I was pleased to see that it was a "great experience". Again, thank you for your comments and your business. We look forward to serving both you and your... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved our stay. Everyone was so friendly! When we got there we went straight to the bar.. It wasn't open yet but they let us get some beers and head to the pool anyways! The beds were great and of course the cookies are always amazing. I love staying at double trees

Helpful?
Thank AmazingSD
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear AmazingSD; Thank you for taking the time to post a review. We are always grateful when our guests have a wonderful stay and share their experience with others. I was very pleased to see that our team demonstrated the friendliness that DoubleTrees are know for. We like the cookies as well. Again, thank you for your comments and your... More 

Wichita, Kansas
1 review
1 of 5 stars Reviewed 3 weeks ago

Stayed on 5th floor. People outside were partying all night long. We had our TV up to drown out their noise. It didn't work. We had to listen to constant hollering and yelling. Staff heard all the noise and chose to let hotel guests suffer through out of control party happening on hotel property. We cancelled our 1additional night that... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 2112BKH
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear 2112BKH; Thank you for taking the time to post a review. We are always pleased to hear from our guests, regardless of their comments. Please accept my apologies for the noise you experienced from other guests. We do make every effort to insure that our guest are considerate of others, but in this case it appears that we failed.... More 

Tulsa
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location and looks great from the outside but our room was musty and damp. The hallways looked worn and had trash that was never vacuumed the entire weekend we were there. We arrived to hair in the sink AND bathtub. The shower drained VERY slowly so you are standing in water the entire time.... More 

Helpful?
Thank PRVistor
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear PRVistor; Thank you for taking the time to write a review. We always appreciate our guests comments. Please accept my apologies for the inconveniences your experience during your stay. Both the cleanliness and condition issues you noted are not our norm, and I have shared your comments with both our Executive Housekeeper and Chief Engineer so that they can... More 

Oklahoma City, Oklahoma
1 review
2 of 5 stars Reviewed 3 weeks ago

Rooms smelled and carpet was sticky and needed to be cleaned. Food service was good as well as the food. Just wish rooms were cleaner. Honers membership preferences was not even reviewed when room was assigned.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 499rileyf
David M, General Manager at Doubletree by Hilton, Dallas - Farmers Branch, responded to this review

Dear 499rileyf; Thank you for taking the time to complete a review. We truly do appreciate our guests comments. Please accept my sincere apologies that the room was not cleaned to your expectations. Although we make every effort to insure that all our rooms are up to our standards, it appears that in your case we failed. I have shared... More 

Homestead, Florida, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This is about to be a very nice place to stay, once they update the rooms. Location is the most important feature. The restaurant is simple with a limited menu which is easily exhausted within (3) day stay. The staff is friendly and motivated but may be undermanned. Rooms were clean but have a manual A/C controller making it difficult... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Theodore O
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Dallas-Farmers Branch hotel blends classic elegance with stylish, modern accommodations and amenities, distinguishing us from the ordinary hotels. Treat yourself to one of our 160 spacious upscale guest rooms. Relax with a subtle Merlot in our lakeside lounge, dine in our onsite restaurant offering a scrumptious breakfast buffet with cook to order omelets. Dive into our sparkling outdoor swimming pool, overlooking the Las Colinas Crossings Lake. Marvel at our stunningly lakeside lawns shaded by towering trees and vibrant crepe myrtles. For business or pleasure, our warm contemporary accommodations are designed for your upscale lifestyle. Including oversized work desk, ergonomic Herman Miller chair and task lighting. Our delightful corporate hotel amenities makes for an unforgettable stay. ... more   less 

Additional Information about Doubletree by Hilton, Dallas - Farmers Branch

Address: 11611 Luna Rd, Farmers Branch, TX 75234-6024
Location: United States > Texas > Farmers Branch
Price Range: $84 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree by Hilton, Dallas - Farmers Branch 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Doubletree Club Dallas - Farmer`s Branch Hotel Farmers Branch
Doubletree Hotel Dallas
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