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Extended Stay America - Dallas - Farmers Branch

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Extended Stay America - Dallas - Farmers Branch
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52 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Dallas - Farmers Branch
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Showing 51: English reviews
Aurora, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 15, 2013

Upon arrival at this location, I was very pleased with the neighborhood and the hotel looked nice on the outside. Boy was I wrong!! I checked into the hotel and the man at the front desk was very pleasant and accomodating. I reserved 2 rooms as there were two couples plus on child in our party. After being given the... More 

Helpful?
1 Thank Janet R
Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed July 22, 2013

We got a great deal via Priceline!! We were delighted to pull up to a nice neighborhood, peaceful and serene. The hotel could use a little updating on the higher floors although the facility was said to be non smoking, I could not ignore the smoke smell in hallways. This Hotel was not my pick so I was very nervous... More 

Helpful?
Thank OKLAS
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to read that you enjoyed our hotel's location and your room. As well, I am glad that our staff took such great care of you during your visit, especially Shea. I will be sure to share your kind comments with the... More 

DALLAS
1 review
2 of 5 stars Reviewed June 17, 2013

I found this hotel through Priceline the deal was great but the bathroom was not cleaned up to my expectation. I bathroom should not have pubic hair left behind because housekeeping is trying to rush home. whether I paid $0- 80. Their is a standard that all hotels must meet. The room was lovely and roomy but there was bugs... More 

Helpful?
Thank KATIA M
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Katia - Your review for our hotel was recently brought to my attention. I sincerely apologize that the bathroom was not cleaned in line with our company's standards. In response to your feedback, I am working with our staff on improving our cleaning and inspection procedures moving forward. I am grateful for the feedback you provided so we are able... More 

Celina, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 5, 2013

Ammenities seemed very overpriced for what you receive. Plus the hallways and lobby could be kept up a little better, the place has a dungy odor to it. Rooms could use a makeover as well as replacement of the carpets and kitchen appliances.

Helpful?
Thank Sean M
Manager_11525, Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness and room conditions is truly regrettable. We are very sorry for your experience. In response to your feedback, we have addressed the source of the smell and all hallway carpets will be re cleaned. Thank you very much for providing... More 

Columbus, Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 20, 2013

I stayed here for a week in april 13. The place is so smelly. The carpets in the lobby, aisles and the rooms are all very unclean and smells terrible. Even mentioned about the bad smell to the reception. They said they tried to spray some Glade, but still very bad. Rooms had pretty bad Couch, Carpet was loose and... More 

Helpful?
1 Thank PraxR
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

I had a good stay. the manager went above and beyond to make my stay as comfortable as possible. new beds and flat screens didn't hurt either. Great location, easy to get4 to the expressways and restaurants.

Helpful?
1 Thank t c
Manager_11525, General Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay with us, especially the new beds and flat screen televisions. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Dallas, Texas
1 review
4 of 5 stars Reviewed March 25, 2013

The place is very quite and comfortable. Workers are very responsive and you feel like you are a part of a family. Pubic bus stops are few minutes away. Cleanliness is kept on good level, however carpets in the room and hall might be cleansed. I would return here next time.

Helpful?
Thank Gulzhan M
DFWCC, Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

Thank you for your great review of our property. I'm glad that you enjoyed your stay with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More 

Dallas, Texas, United States
1 review
1 of 5 stars Reviewed March 18, 2013

This place is absolutely disgusting. They allow smoking in some of the rooms, so the hotel wreaks of smoke everywhere. I have only been here a week, and I am trying to find somewhere else to stay. The hotel looks like nothing has been done since about 1980. The carpets, chairs, bedspread, etc are all stained with who knows what.... More 

Helpful?
Thank Greggory W
DFWCC, Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your stay here with us was an unpleasant one. In response to your feedback, I am currently addressing the issues you mention in your review. I appreciate you bringing this to our attention. If you would like to discuss this further,... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 2, 2013

I stayed in the hotel for 2 weeks. My first few days was very nice. Then I start to find out about dogs. The room in front of mine had very aggressive dog. Every time I leave or comes in to my room, the dog start barking and making noises of attacking mode. The room down the hall had 3... More 

Helpful?
Thank Ali33s
DFWCC, Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you were put in an area surrounded by pets. To prevent this from happening again, my team will be assigning designated pet areas of our hotel. I appreciate you bringing this to our attention. If you have any additional feedback, please... More 

Vidor, Texas
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 24, 2013

The price was right. We pricelined it for $32 a night for 3 nights. The outer lobby and hallways are tired and a bit dingy. The rooms were incredibly spacious, and the beds were ok. The front desk staff were very friendly except for the woman who worked the night desk overnight. I am sure it is a hard shift... More 

Helpful?
Thank tripjeffrey
DFWCC, Manager at Extended Stay America - Dallas - Farmers Branch, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for any inconvenience you may have experienced in respect to the noise. To prevent this from happening again, my team is has taken steps to ensure that this will never happen again. We continually work to improve our hotel, so I... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Dallas - Farmers Branch

Address: 4022 Parkside Center Blvd, Farmers Branch, TX 75244-4355 (Formerly Studio Plus Deluxe Studios)
Location: United States > Texas > Farmers Branch
Price Range: $85 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Dallas - Farmers Branch 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Studio Plus Farmers Branch
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