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Hilton Garden Inn Dallas / Duncanville

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Hilton Garden Inn Dallas \/ Duncanville
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360 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Fort Worth, Texas
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

Would not stay here again! Did not receive the room I booked. The closet door did not work. The room had ants and I could not get a cellphone signal or connect to the "free" WiFi. The breakfast was not good at all.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Felicia H
Ardmore, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff if friendly and helpful. Front desk personnel greeted us by name, and housekeeping staff made sure we had everything we needed. Servers in the restaurant and bar were friendly and helpful, and even maintenance personnel had a smile and kind word when we encountered them. We really enjoyed our stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jesse J
Houston, United States
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Hotel was relatively satisfactory although the quality of the initial rooms have declined. Stayed in the hotel when it was brand new and everything was in top notch condition. Rooms are still in average condition. Staff sought to ensure our satisfaction. Breakfast was super! Room rate was highest ever paid in the Hilton Inn family!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald G
Iowa
Level Contributor
401 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed 1 week ago

Here are the pros / cons I found with this location. - While the breakfast is expansive, it also is not free, as I believe the cheapest option costs just a little less than $9.00. However, for a Hilton Garden Inn property I was not surprised that the breakfast was not free. - The drain in the shower backed up... More 

Helpful?
Thank IA_Hawks
wichita kansas, United States
1 review
2 of 5 stars Reviewed 1 week ago

I stated in my comments the deplorable condition of the shower and tub area having what looked like mold Not a housekeeping issue maint issue. I would recommend this hotel if it had not been for yhe issues with the tub and shower area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Fred L
Dallas, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

Staff was very friendly. Rooms were outdated. Toilet and shower were both dirty upon arrival. There were stains all over the carpet. There was a ton of mold all in the air conditioner and other parts of the room smelled very musty like mold, so I assume it was hidden somewhere else as well (under carpet or in walls/ceiling). Fridge... More 

Helpful?
Thank sister0407
Houston, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We had over 60 people visiting and they handled all of our needs. Breakfast was delicious!!! Their customer service was amazing! I have never received such wonderful service. I would recommend this hotel to anyone.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shuntay G
Columbus, Indiana
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff werr friendly and helpful. We did find a roach and s carpet bug in our room. The bed were not in the best shape. Glad we got a discount for staying there with a group of people would not pay full price to stay there. Not very many good quality restaurants nearby. Four in the room but only... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kathybN7470IR
Mt Vernon ,NY
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a church conference and had a great time! The service was very good. Breakfast was included which was nice. The hotel staff were very nice and they went above and beyond the call of duty. The gym was adequate and they had a pool but did not get a chance to use it. Lots of eateries... More 

Helpful?
Thank Asa17
Houston, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean but my bed was so hard. I might as well had slept on the floor. That mattress gets a -1. My husband enjoyed the breakfast. The staff was friendly. I would have given a 4/5 had it not been for the bed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank tamilyad2016
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Duncanville located off I-20 near US-67 is just minutes from downtown Dallas and major area employers like Dallas Auto Auction. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Duncanville

Address: 800 North Main Street, Duncanville, TX 75116
Location: United States > Texas > Duncanville
Price Range: $112 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Duncanville 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas / Duncanville Hotel Duncanville
Hilton Duncanville
Hilton Garden Inn Duncanville
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