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Hilton Garden Inn Dallas / Duncanville

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Hilton Garden Inn Dallas \/ Duncanville
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382 Reviews from our TripAdvisor Community

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Showing 380: English reviews
Iselin, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I can't say enough about this hotel. Great welcoming staff, spacious rooms. The only snag I had hit was one night when I wanted to order room service. I was put on hold for 7 minutes while getting transferred to the grill. I hung up and figured I would call back a little later. Not even 2 minutes later, the... More 

Helpful?
Thank cap024
Raleigh, North Carolina
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Best hotel by a long stretch in the area. Nice sheets. Nice bathroom. Good rates. I left too early for breakfast so I cannot comment on that, but they graciously allowed a noon checkout without flinching which enabled me to come back and change before leaving Dallas. Customer service was top notch.

Helpful?
Thank Ryan S
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for being our guest. You feedback from your stay is always appreciated and helpful. I do hope you will come back. More 

Houston, Texas
1 review
4 of 5 stars Reviewed 6 days ago NEW

Went for a business trip... Positives: Great beds(Sleep Number) Rooms were spacious Very nice decor Great service at front desk Everyone was very polite Only Negative: Parking kinda sucks....get there and stay there or you'll be in the back in an area that's not the greatest!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank martishas2016
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your feedback. It is very much appreciated. I hope you will consider staying again soon. More 

Topeka, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful, well maintained facility with exceptional staff. Firm mattresses were not my cup of tea but others in my party found them just the ticket. Great fitness room, pool, breakfast and free parking. Meeting rooms but also event space for graduation parties. Families will do well here. My UBER driver had no problem finding it. Not far from Dallas LOVE.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nason L
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for staying with us and thank you for your feedback. We appreciate your business and hope you will come back soon. More 

Duncanville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Tried to book a room across the street at a motel brand, and ran across the street to stay with the Hilton Garden Inn brand that I am comfortable with. I was able to rest and be comfortable and enjoyed a nice breakfast. Worth the money apposed to the sketchy motel chain across the street.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sara C
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

We appreciate your business. Thanks for staying with us and for your feedback. Please come again soon! More 

S��͏D"
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

During my entire two weeks stay there, the staff was very friendly, and professional. Their breakfast is great, compared to other hotels I have stayed at. I would recommend this hotel to anyone visiting the Dallas area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Laurie Diane P
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

I am happy to hear you enjoyed your stay and our breakfast. Your feedback is appreciated. Please come again soon! More 

Manor, Texas, USA
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a Nice hotel, it us very clean and in good location off the interstate. The staff is excellent and very attentive. The staff breakfast is excellent and the waitress is very warm and friendly. I recommend it.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maxie B
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

We appreciate your feedback on your stay and our staff. Your satisfaction is our top priority. Thank you! More 

Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The people at the home office and the actual hotel are NOT helpful by any means. I'm attending a conference nearby this month, and I've made 3 calls to them. They are hard to understand because English is not their first language, and I was charged twice for the original reservation - once by the home office, and once by... More 

Helpful?
1 Thank GrubHub1961
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Please accept my apologies that your experience has not been satisfactory. If you will contact me with your confirmation number, I will be happy to ensure that everything is right and you have a great experience during your stay. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Great location, clean facility, professional and friendly staff. Beds/pillows are awesome - adjustable mattresses, great night sleep. Family event at the Ballroom - food was excellent. Beer specials at the bar. Free coffee in lobby; Breakfast available at low cost. Pool refresing and towels available; Laundry room available if needed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank juliegV4118YT
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

Thank you for your feedback and for choosing our hotel. We appreciate your business and hope to see you soon. More 

odessa, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

poor reviews. we attended a family function and booked way in advance. i recieved my confirmation and when im sitting in our family gathering in your ball room my cousin who i booked a room for tells me that on arrival she was told that my room was paid for by my other cousin who is hosting the party and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sandra H
Angela B, General Manager at Hilton Garden Inn Dallas / Duncanville, responded to this review

I am so sorry we were not able to exceed your expectations. This is not typical. We work hard to satisfy all guest, each stay. Please let us know how what we can do for you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Duncanville located off I-20 near US-67 is just minutes from downtown Dallas and major area employers like Dallas Auto Auction. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Duncanville

Address: 800 N Main St, Duncanville, TX 75116-2725
Location: United States > Texas > Duncanville
Price Range: $112 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Duncanville 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas / Duncanville Hotel Duncanville
Hilton Duncanville
Hilton Garden Inn Duncanville
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