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Hilton Garden Inn Dallas / Duncanville

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Traveler (21)
Room & Suite (24)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hilton Garden Inn Dallas/Duncanville located off I-20 near US-67 is just minutes from downtown Dallas and major area employers like Dallas Auto Auction. Enjoy a refreshing drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy complimentary Wi-Fi and remote printing, or make use of our business center and meeting rooms.
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Property amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quirky Hotels
Family
HOTEL CLASS
Hotel links
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Hotel deals

Location

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582Reviews
48Photos
2Q+A
20Room tips
Traveler rating
  • 292
  • 123
  • 70
  • 51
  • 46
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  • English
Popular mentions
We stayed for a hockey tournament (designated hotel) and we were impressed from the moment we walked in the door. Every employee from the front desk to breakfast to housekeeping was genuinely friendly and professional, beyond our expectations. The rooms were clean, and omelettes
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Hotel's Favorite
My son's hockey team stayed at this location for the weekend during a hockey tournament. We liked it enough that we plan to return for our next tournament in February. The staff accommodated our needs during a busy breakfast period, allowed our kids to get some knee hockey in
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Response from kathrynraborn, Manager at Hilton Garden Inn Dallas / Duncanville
Responded 4 weeks ago
Good evening, I wnat to thank you for taking the time to complete our survey/review. We always have a learning experience from reading what our guests tell us about their stay. We are more than happy that you stayed with us and that you are planning to come back! We had an amazing time hosting your team here at the Hilton Garden Inn. If there is anything we can do please do not hesitate to give us a call or an email! Thank you and have a great day.
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This Hotel is far below the Hilton standards I have always known and come clear to expect. Clearly a lack of care and it is extremely poorly maintained and a management full of nothing but apathy, broken promises and lies, now my personal experience the toilet completely failed
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Response from 378shaundam, Front Office Manager at Hilton Garden Inn Dallas / Duncanville
Responded 3 days ago
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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I was in town for my grandmother's funeral. When I tell you that everyone we encountered were amazing, I mean they were amazing! They went above and beyond to take care of our entire family including helping us with the re-pass with only a day's notice. There aren't enough words
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Review collected in partnership with Hilton Garden Inn
Response from 378shaundam, Front Office Manager at Hilton Garden Inn Dallas / Duncanville
Responded 1 week ago
We thank you for this amazing review. We were more than happy to accommodate you and your family. Thank you for spreading the word on how great our property is. We hope that we'll see you again soon under better circumstances. We welcome you with open arms.
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Innitially booked in under AVO for special rates. Was told rated could not be honored, yet they email/call AVO and the rates were honored. Staff portraying themselves as managers!! When THEY ARE NOT!!
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Review collected in partnership with Hilton Garden Inn
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Album Categories
All photosTravelerRoom & SuitePool & BeachBusiness Center & Event RoomsFamily and Play Areas
Photo provided by managementHilton Garden Inn Dallas / Duncanville
Guest room
Vista do quarto
Bathroom
Bedroom with two beds
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I called the hotel and they do not supply transportation. They suggest uber or taxi. I also looked up Supershuttle on the Internet. It appears they serve Love Field. Also 'Wingz' was suggested. Wingzis a peer-to-peer marketplace that connects local drivers with travelers who schedule their private, fixed price rides to and from the airports.(sounds like uber). Good luck!!
0 votes
Hello Mary. We would love to be the site of your Christmas party. The rates will vary depending on the room size, date of the event, the menu, etc. Please call our Sales Department to get a customized quote for your event. Sandra 214-271-8268 or Felicia 214-271-8273. Thank you!
0 votes
"ask for room on the backside away from main street."
"I have always stayed on the top floor away from the elevators, mostly as a preference, but also because it seems to a be bit quiter"
"Just ask for what you want"
"Stay at another hotel."
"4th and 5th floor shaunda suggested"
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PRICE RANGE
$97 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn dallas / duncanville hotel duncanvillehilton duncanvillehilton garden inn duncanville
LOCATION
United StatesTexasDuncanville
NUMBER OF ROOMS
142
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