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Holiday Inn Express Hotel & Suites Dallas South-DeSoto

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Holiday Inn Express Hotel & Suites Dallas South-DeSoto
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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Kent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful room, immaculately clean spacious and altogether a real treat to stay in ... Big shout out to Dawn who made our stay so enjoyable. Always smiling and happy, she went out of her way to help and advise us! Thanks Dawn, you're a real gem !

Helpful?
Thank MrsParsnip
Lubbock, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have stayed here several times now. It is always clean, quite, and relaxing. Has very nice, modern decor in the rooms. Beds are very comfortable. Downstairs in the lobby and hallway windows have nice plantation shutters. Good variety of choices for the free included breakfast. Easy access and plenty of parking. Close to lots of restaurants.

Helpful?
Thank Cindy J
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Cindy J, Thank you for continuing to choose to stay with us. We are pleased you enjoyed our property, amenities, and our location, once again and look forward to having you stay with us again soon! If you haven't already tried "Bienvenidos" Mexican restaurant we highly recommend it for dinner next time you are in town. More 

Negril, Jamaica
Level Contributor
13 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

We are there for a spiritual retreat. There staffs are out of this world, so caring and took care of us before we ask for it. Great location, clean rooms, more than excellent service. We enjoyed more than exactions .

Helpful?
Thank ptottraveller
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

ptottraveller, We are so pleased you enjoyed your stay with us while you were attending the spiritual retreat. We look forward to having you stay with us again soon! More 

1 review
5 of 5 stars Reviewed July 2, 2016

We recently organized a spiritual retreat where more than 400 people attended the 3 day event from around 8 countries ! We could not have imagined such an event without the staff and management of Holiday Inn, Desoto. Every single team member from the venue made this international event a huge success! From food to guest services, event management to... More 

Helpful?
Thank Santanu P
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Santanu P, It was our pleasure hosting your event at our hotel. We loved being a part of the retreat, and look forward to having you stay with us again soon! More 

Paris, Tennessee
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 29, 2016

The person who checked me in was unenthusiastic and didn't seem to care whether I stayed or not. The room was nice but from eleven o'clock until after one AM someone in the room directly above us let their elephants loose in the room. They made noise for three hours. It was a very unpleasant night. Seems like someone would... More 

Helpful?
Thank Drfoodlover2
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Drfoodlover2, On behalf of my staff and I we would like to apologize for the recent stay you had. While we do monitor the noise level at the hotel by walking the hallways, we also encourage our guests to call as the front desk to notify us of any noise issues, or any needs they may have at anytime during... More 

Oklahoma City, Oklahoma
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 20, 2016

Solid property, location and amenities. Breakfast was good as was the pool. One of the nicer HIE properties and seemed to be the best choice in Desoto. Friends stayed just down the street at the Clarion and had a much different experience.

Helpful?
Thank cofgolf172001
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

cofgolf172001, We are so pleased we were able to provide you with a great stay, and that you were able to enjoy the many amenities we provide like our outdoor pool, and delicious hot breakfast. We would love to have you stay with us again soon! More 

Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed April 28, 2016

After arriving on April 6, 2016 from my all-day flight from Seattle I wanted to take a shower before I went to bed. Upon entering the shower I found a HUGE BOOGER smeared on the shower wall. I was too tired to deal with changing rooms and moving all my stuff or waiting on housekeeping so I cleaned the tub... More 

Helpful?
3 Thank Mike C
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Mike C, On behalf of my entire staff I would like to apologize for the recent stay you had, and failing to service your room. I tried to reach you while you were still staying with us, but was unable to get a hold of you. I would greatly appreciate it if you could contact me at your earliest convenience... More 

McAllen
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 14, 2016 via mobile

It was clean and pretty std i like that for business trip however the internet did not worked my whole stay this should be a PRIORITY to get fixed right away whoever it did not happenned. Lady in the front desk said it was not even working for them.

Helpful?
Thank pestw
DallasSouth-DeSoto, General Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

pestw, We would like to apologize for the issues you experienced with the internet during your stay. We have just upgraded our system, but I will make sure we work with our service provider to ensure we are verifying everything is in working condition. We would love to have another opportunity to provide you with a superior stay. Warmly, Monica More 

Huntington, New York
Level Contributor
241 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed March 24, 2016

Friendly, helpful staff. Clean room and typical HIE breakfast. Parking can be iffy and I'm not clear on why the rates at this location are higher than surrounding areas though. A few $$ is one thing but $30+ per night versus another property 10-12 mins away is too much of a difference.

Helpful?
Thank ChubbaHill
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSoto, responded to this review

Dear ChubbaHill, Thank you for taking the time to review our property. I am delighted to hear your positive remarks about the outstanding staff, clean rooms and breakfast option. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. We always appreciate comments from our... More 

Boston, Massachusetts
Level Contributor
183 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed February 25, 2016

Comfortable and clean...perfect for a business traveler. Very easy access off the highway, and plenty of dining options nearby. The rooms are nice and spacious, and the hotel offers a free breakfast in the morning. The hotel seems fairly new and I'd definitely stay here again.

Helpful?
Thank Evan M
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
New DeSoto hotel offers modern luxury & impeccable service. Welcome to the 100% smoke-free Holiday Inn Express Hotel & Suites, DeSoto, TX. This new hotel is the standard for a premiere setting and service. DeSoto is in an ideal location for all travelers, with downtown Dallas 12 miles away, and Duncanville, Lancaster, Cedar Hill, and Waxahachie, TX, are all nearby.Families will love staying at our DeSoto hotel with easy access to the Dallas Zoo, UNT, Six Flags, Hurricane Harbor, shopping at the new Uptown Village. Sports fans can visit the American Airline Center, the new Cowboy Stadium, Cotton Bowl Ameriquest Field, Texas Motorplex or take a short walk to Grimes Park, home of indoor BMX racing. Business travelers lodging at our DeSoto hotel are just 5 minutes from AAFES, Brenntag, McGraw & Hill, Solar Turbines, Zep Manuf., DIAB Aircraft, Masco, Brascraft and Texas Air Manuf. Our DeSoto hotel offers the convenience of on-site meetings with our 2,900 square feet of meeting space and free Wired/wireless Internet access with the fasted speed in South Dallas. Our 24-hour business center will meet all your business needs.Your DeSoto vacation begins when you hear the gentle sounds of jazz music in our lobby. We want you to enjoy choice amenities like a free hot buffet breakfast and well-equipped fitness center or the courtyard with an outdoor pool and whirlpool and grill. Check our great hotel deals and rates and make your DeSoto hotel reservation today. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dallas South-DeSoto

Address: 1310 E Wintergreen Rd, DeSoto, TX 75115-2608
Location: United States > Texas > DeSoto
Price Range: $110 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dallas South-DeSoto 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dallas South-Desoto
Holiday Inn Desoto
Desoto Holiday Inn
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