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I used points to stay at this hotel for a trip to Dallas for a concert. The staff was friendly and I was able to check-in early and enjoy a relaxing afternoon at the pool. The hotel has a little pantry w/snacks and drinks that...More
Called the property and spoke with vickia. family is staying at this property due to being in town for a funeral. i work at a holiday inn so i know how flexible the front desk system works. me or my family will not be back...More
Thank Marshall J
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSotoResponded September 10, 2017
Dear Marshall J,
Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this, we have fallen short of your expectations. We take comments such as these...More
This Hotel location is perfect, The young lady by the name of Dawn at the front desk was so helpful and understanding to my situation. The Customer Service was top notch that my family and I received from the beginning to the end. Breakfast was...More
We made an overnight stop while in town car shopping. Staff was very friendly and went out of their way to make sure our stay was great. Room was clean and quiet despite several youth there for a basketball tournament. Breakfast was standard HI menu...More
I liked the hotel reception and lobby. The staff was very pleasant. We didn't have time to eat at the breakfast buffet, but it looked to be fairly standard. My biggest concern was the rooms were so noisy. We could hear every footstep of the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dallas South-DeSotoResponded June 22, 2017
Thanks for staying with us recently and for writing us a review. I am delighted to see your 5-star rating for our staff service and liked our lobby and reception layout. On the other hand, it is disappointing to see that you did...More
$104 - $151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Dallas South-Desoto ,