We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

TownePlace Suites Dallas DeSoto/Duncanville

Hotel website
Hotel deals
Hotel packages
2700 Travis Street, DeSoto, TX 75115
Special Offer
Mobile Check-In
Book on
TripAdvisor
in partnership with
Trusted partner. We work with TownePlace Suites to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
TownePlace Suites Dallas DeSoto\/Duncanville
View Map
Add Photo Write a Review

85 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
San Antonio, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, although I made a reservation on the Marriott site and had my print-out, the hotel was sold out and they could not find my reservation. I finally received a room with one queen bed and on a floor where, despite the rules, someone was smoking heavily. I returned after a business meeting and there were no spaces in the... More 

Helpful?
1 Thank Karen L
Baltimore, Maryland
Level Contributor
123 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed November 26, 2015 via mobile

An arrival gift was not offered for a platinum rewards member. The room was uncomfortably hot and the thermostat was not functional. The breakfast area was not well organized and the food did not appear to be worth wasting time to even try eating it.

Helpful?
Thank dunkmct
Roswell, Georgia
1 review
4 of 5 stars Reviewed November 23, 2015

This is a nice property - newly remodeled and clean. The best part of the stay is the hospitality we were shown by Brenda Brown. She served breakfast every morning with a smile, went out of her way to get whatever anyone needed, but even better than that treated everyone as a friend! Thank you Brenda for starting off our... More 

Helpful?
Thank Sharon R
Cape Coral, Florida
Level Contributor
359 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed November 13, 2015

The staff here were super friendly. The room was very comfortable and the breakfast area had enough seating in the morning. There are plenty of places to eat nearby but the big problem is you have to circle jerk to get to one of them Pappdaux's is right up the street which was where I ate. It was beyond packed... More 

Helpful?
Thank Charles1019
Minnesota
Level Contributor
440 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed October 25, 2015

We had a nice stay at this hotel. The bed was very comfortable and the room was clean. The breakfast was typical Town Place fare. The desk staff were friendly. The breakfast gal was extremely friendly and went out of her to talk to the people eating breakfast and said to let her know if there was anything she could... More 

Helpful?
Thank MinnesotaRandy
Atlanta, Georgia
1 review
4 of 5 stars Reviewed October 12, 2015

I might say the location of the hotel is not the best. There is some comfort knowing that security is on property, and that only Hotel paying guest have access to hotel main entrance. My stay was short, the young lady at the desk (Jan/Ann), Always Smiling is very pleasant and polite, always greeting on the way in or out.... More 

Helpful?
Thank smith l
Austin, Texas
1 review
1 of 5 stars Reviewed October 8, 2015

Worst Marriott experience ever. Arrived last night to several shady characters loitering in the parking lot. The king room that I booked was not available so she gave me a double. The elevator had an "out of order" sign, but the clerk said to use it anyway. It had burlap draped from the cab walls and the floor was covered... More 

Helpful?
Thank Michelle M
Bobby F, Guest Relations Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

I am very disappointed to hear that you found our service to be below your standards as you have mentioned on Twitter and TripAdvisor. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. We are in the middle of a renovation at the hotel... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 20, 2015

As a flight attendant, recruiter, and customer service keynote speaker, I have stayed in Marriott hotels all over the world. I love Marriott and I never write negative reviews, but this place is terrible. When my colleagues and I were there in August there was a very poorly contained construction in progress, and the place was not just filthy but... More 

Helpful?
1 Thank IFLY11
Bobby F, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope you consider giving us another try once our current room renoviations are completed. More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 31, 2015

Location: 2700 Travis St. , DeSoto, TX 75115 I stayed @ this hotel for 10 days [6/29/15 - 7/9/15]. I agree with others on the good breakfast & housekeeping services. Staff was professional overall. I ONLY have 1-COMPLAINT! Didn't realize that leaving my 'partial mouth piece with small gold tooth' would be STOLEN while out of my room a short... More 

Helpful?
2 Thank sistahgirl2015
Bobby F, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We did follow Protocol according to our company policy's to ensure this issue was... More 

Victoria , tx
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 8, 2015 via mobile

We usually stay at Towneplace or Residence Inn because we know they will be nice. The room (suite) was small and the only mirror was in the bathroom. The closet was also in the tiny bathroom. So it took a lot of logistics just for the 2 of us to get up and going. The breakfast was also a disappointment.... More 

Helpful?
2 Thank Bartbark
Bobby F, General Manager at TownePlace Suites Dallas DeSoto/Duncanville, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations. Please come back and give us another try once our renoviations are completed. More 

Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (17)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near DeSoto
3.7 mi away
Hampton Inn & Suites Dallas-Desoto
3.9 mi away
Holiday Inn Express Hotel & Suites Dallas South-DeSoto
4.6 mi away
La Quinta Inn & Suites DeSoto
Show Prices
Show Prices
Show Prices
0.4 mi away
BEST WESTERN PLUS Duncanville Dallas
0.2 mi away
Holiday Inn Express Suites - Duncanville
1.8 mi away
Hilton Garden Inn Dallas / Duncanville
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#