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TownePlace Suites Dallas DeSoto

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TownePlace Suites Dallas DeSoto
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99 Reviews from our TripAdvisor Community

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Showing 99: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I came to this Towneplace hotel since it's one of our favorite Marriot hotels to stay in. Anyways, upon our arrival everything seemed fine until later on that night around 11 pm is when things started to become creepy. It began as if somebody was opening the door of our hotel room, I remember my husband asking... More 

Helpful?
Thank Saron S
Shirley S, Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for sharing information about your stay , I am sorry to hear someone maybe was trying there key in the wrong room door. Things like that do not happen in our property. We work had to keep all our guests safe, if you call the front desk. We have security on premises., who will show up in minutes.... More 

Vernon, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

Clean Hotel & polite staff, however, the property's age is showing now. Do not expect anything out of the ordinary. I have stayed at other Towneplace hotels which were "renovated" that had a much more pleasant feel to them. This hotel does the job but I would not recommend to stay here with family unless you are really on a... More 

Helpful?
Thank Atldevilz
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for staying with us . I and my staff work very hard to make sure all guests are in a clean comfortable environment. We follow all the Marriott rules. And give good customer service. So our guest can come back and visit, Thank you for enjoying your stay with us , hope to see you on your next... More 

Houston
Level Contributor
82 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 16, 2016

We stayed here 2 nights family of 4 and the hotel met our needs. Its always a plus to have a full size refrigerator and microwave which is great for storing a few items or warming. The rooms were clean and up to expectations for price. The set up is a bit awkward as you enter with the kitchenette counter... More 

Helpful?
Thank Mrm2u2004
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

We will like to thank you and your family for staying with us and enjoying your stay, with the exception of the lay out. Please do come back and visit with us. More 

Joplin, Missouri
Level Contributor
148 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 11, 2016

We held a small conference and the rooms were great, the staff was awesome and the location was terrific. You can eat at many places - different types, price ranges, etc. within a few miles of the hotel. The rooms were reasonably priced and the staff was fabulous. 30 minutes south of the airport means that traffic here is a... More 

Helpful?
Thank 200nightsontheroad
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for enjoying your stay with us .please do come back and visit . More 

San Antonio, Texas
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 30, 2016

We stayed in TowneSuites for a gathering of family. I was truly impressed by the excellent value for the price. Room were spacious and well-equipped with a kitchen area, double beds dining table, comfy chair. I have to note how spotless it was and well-maintained. Bed and pillows were wonderful! The breakfast also had many choices. Very pleasant front desk... More 

Helpful?
Thank darlenmm
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

We at the towneplace suites . Are very happy to hear you enjoy your stay with us. We all work very hard to make sure all our guest will be as happy as you. Please do come back and visit. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016 via mobile

Adriean at the front desk was awesome! She was extremely friendly and helpful. I came to TownePlace as a walk-in looking for a room for 2 nights and Adriean to excellent care of me. She went above and beyond the call of duty. Because of her, my decision to stay at TownePlace was definitely easy. Thank you Adriean!

Helpful?
Thank Tonette C
Shirley S, General Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff member made your arrival and stay enjoyable. We are looking forward to your next visit with us! More 

Myrtle Beach, South Carolina
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 7, 2016

Our overall experience was "Excellent" in the service provided for us by Shirley Spann, Adriean Smith, Darnell, Roslaind and Marvin. We were in Dallas for a wedding and thanks to our daughter she told us about this place and we agree everything, the room, the breakfast, place was clean in every aspect of the hotel. I will let my family... More 

Helpful?
Thank Linda S
Shirley S, General Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for taking the time to review your stay with us. I am very happy to hear that our staff make you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon! More 

San Antonio, Texas
Level Contributor
228 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 25, 2016

Staff is extremely friendly and this is a great place to stay when you visit the South Dallas area. This hotel is close to the freeway and plenty of things and restaurants in the area. Very convienent!

Helpful?
Thank Davin D
Shirley S, Manager at TownePlace Suites Dallas DeSoto, responded to this review

I am very please to hear that our location fit your needs. My staff was able to make your stay an enjoyable one. More 

Kansas City, Missouri
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 11, 2016 via mobile

Came with two others for girls trip from Kansas City. We are staying in a two bedroom suite that includes 1 bathroom and a full kitchen. Each bedroom has a TV and a custom closet system that is very nice for organizing your belongings on longer stays. The staff has been very accommodating and nice. There's a pool but no... More 

Helpful?
Thank Wendy816
Shirley S, Front Office Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for enjoying your stay with us. Please do come back and visit. More 

Suffolk, Virginia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 10, 2016 via mobile

I have stayed at this property several times for weekly stays and have been very satisfied for the most part. The staff is friendly and helpful and the hotel is clean and we'll maintained. I would recommend asking for a room on a high floor facing the rear of the property. In the front rooms groups have a tendency to... More 

Helpful?
Thank Slowalkingjoe
Shirley S, General Manager at TownePlace Suites Dallas DeSoto, responded to this review

Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and staff. We do apologize for the issues mentioned in your review, and we do our best to get them taken care of. Looking forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about TownePlace Suites Dallas DeSoto

Address: 2700 Travis Dr, DeSoto, TX 75115-2089 (Formerly TownePlace Suites Dallas DeSoto/Duncanville)
Location: United States > Texas > DeSoto
Price Range: $111 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Dallas DeSoto 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Towneplace Suites Dallas Desoto/Duncanville Hotel Desoto
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