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Hampton Inn & Suites Dallas-Desoto

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Hampton Inn & Suites Dallas-Desoto
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347 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Dallas, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

Although i check in late, the room exceeded my expectations. It was very clean and well layed out for guest. Parking near the front was pack and i wish their was someone to help bring in luggage. Not a lot if cable channels but love the room size and restroom.

Review collected in partnership with Hampton

Helpful?
Thank maryannp68
Mesquite, Texas
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For a low key hotel they treat you as if you are in a upscale hotel. Breakfast was tasty and hotel very clean. Agents arr very gracious. Enjoyed my stay and it is a great place for a getaway night. Great night sleep

Helpful?
Thank denise u
San Diego, California
1 review
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for a business trip because our company has a discount rate and it was extremely close to the location I needed to go. The hotel was okay. Service was great. The cleanliness of the rooms was questionable; for instance, there was facial hair (at least I hope it was) on the sheets. There's plumbing issues I'm assuming... More 

Review collected in partnership with Hampton

Helpful?
Thank mimi633
McKinney, Texas
1 of 5 stars Reviewed 1 week ago

I book a non smoking room and upon my arrival they only had smoking rooms available. I was tired and didn't want to continue looking for other rooms in the area. The guy, sorry didn't get his name, that checked me in informed Chad, assuming the manager on duty, that the system allowed me to book a room that wasn't... More 

Review collected in partnership with Hampton

Helpful?
Thank 186markitar
Land O Lakes, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I just spent a week at the Desoto, Tx Hampton Inn and from my arrival to my departure I felt at home and was well treated by the staff. The hotel was clean and neat, a good value for the trip I was on with my family.

Review collected in partnership with Hampton

Helpful?
Thank James B
sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

This is just a quick note to express my personal appreciation for your response to the survey about your stay with us here in DeSoto, TX. The surveys are our primary source of guest feedback and we are deeply grateful for every response as it helps us ensure that all of our guests have the best stay possible with visiting... More 

Loveland, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

Entire hotel needs an update, & smells of cigarette smoke throughout, including the "non-smoking" rooms. Looked up at the ceiling in the morning & noticed my smoke detector wrapped in a plastic bag, front desk showed little concern when shown the picture.

Review collected in partnership with Hampton

Helpful?
Thank Stephen S
sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

I do apologize for all the problems you encountered during your stay. I assure you I have made note of your issues and have addressed them with my staff. This is very uncharacteristic of our hotel to not be able to provide "OUTSTANDING" customer service to all of our guest. Our property is scheduled for renovation 1st quarter of 2017.... More 

United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The guy at the front desk "Chad" was very rude and smart talking to the customers and one of his statement to me and one other family members "that people are getting on his nerves". We had our family reunion there this weekend and a lot the family member complained about the service we received from the staff and the... More 

Review collected in partnership with Hampton

Helpful?
Thank Doreen B
Saint Louis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Being right off of interstate 20, it was a great location for shopping off of 20 and going to Waco. There are many restaurants to go to, too. The hotel stands alone so there is no traffic by it or noise.

Review collected in partnership with Hampton

Helpful?
Thank 6blaker
sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

This is just a quick note to express my personal appreciation for your response to the survey about your stay with us here in DeSoto, TX. The surveys are our primary source of guest feedback and we are deeply grateful for every response as it helps us ensure that all of our guests have the best stay possible with visiting... More 

Clayton, Alabama
1 review
5 of 5 stars Reviewed 3 weeks ago

Upon arriving the room was ready the room was very clean the breakfast the next morning was excellent everything was clean the pool area was very clean staff was friendly and observant and very helpful overall the service was excellent

Review collected in partnership with Hampton

Helpful?
Thank 351melvinb
sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

This is just a quick note to express my personal appreciation for your response to the survey about your stay with us here in DeSoto, TX. The surveys are our primary source of guest feedback and we are deeply grateful for every response as it helps us ensure that all of our guests have the best stay possible with visiting... More 

Magnolia, Arkansas
Level Contributor
3 reviews
1 of 5 stars Reviewed July 21, 2016

Our weekend (07/15-17) ended with our vehicle being vandalized during the early hours of the morning, perhaps, along with several others. The hotel's receptionist nor the grounds attendant, apparently, found it not necessary and neither their duty to inform us of the break-ins of the vehicles. The ground attendant was more concerned about getting the broken glass from the parking... More 

Helpful?
Thank Debra H
sonalimajmudar, General Manager at Hampton Inn & Suites Dallas-Desoto, responded to this review

I do apologize for all the problems you encountered during your stay. I assure you I have made note of your issues and have addressed them with my staff. This is very uncharacteristic of our hotel to not be able to provide "OUTSTANDING" customer service to all of our guest. Jeff Livingston General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Just minutes from downtown Dallas and major area employers like MASCO, DIAB and Solar Turbines, Hampton Inn & Suites Dallas-DeSoto is convenient to I-35 and I-20. Visit Metroplex BMX or Nance Farm before calling it a day. Relax and enjoy world-class service, complimentary Wi-Fi, a business center, our refreshing pool and free hot breakfast daily. ... more   less 

Additional Information about Hampton Inn & Suites Dallas-Desoto

Address: 1311 E Centre Park Blvd, DeSoto, TX 75115-2549
Location: United States > Texas > DeSoto
Price Range: $106 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Dallas-Desoto 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn And Suites Dallas-Desoto
Hampton Inn & Suites Dallas-Desoto Hotel Desoto
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