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Holiday Inn Express & Suites Denton - UNT - TWU

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#8 of 25 Hotels in Denton
Certificate of Excellence
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Holiday Inn Express & Suites Denton - UNT - TWU
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220 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Tampa, Florida
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stay at HIX a lot for work as I travel. Megan the front desk rep deserves a mention for being a happy soul and welcoming after a long day. Gave a good suggestion to eat that night at a local restaurant in this college town.

Helpful?
Thank nigel m
Kalee L, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review. We appreciate your loyalty and thank you for allowing us to serve you as our guest! See you next time you are in Denton, Texas. -Hotel Staff More 

Washington
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is in a rough looking part of town, they squeezed it in by a La Quinta and some Super Save hotel. Nothing in walking distance at all. We're a platinum level, so they upgraded us to a nice suite. The room was very nice. But the workout room was not available, so you had to walk to the... More 

Helpful?
1 Thank Diane M
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review. We appreciate your loyalty and thank you for staying with us. We apologize for the upgrades in our fitness center going on during your stay. Thank you, Hotel Staff More 

Phoenix, Arizona
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 13, 2016

We had a nice room that had good amenities, refrigerator, a great breakfast, and overall a really good stay! We had a couple minor room maintenance issues, which we brought up to the front desk & they really took concern with us having any problems & made it right. This is how a hotel should be run!

Helpful?
Thank Bruce F
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your stay and for your review. We are honored to have you as our guests and take pride in serving you the way you should be served. We will be looking forward to your nect stay with us! Thank you, Hotel Staff More 

Houston
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed July 3, 2016

Internet did not work. Back door was propped open with a rock and wires for the keypad were sticking out of the frame. Refrigerator did not work and had to be replaced. Front girl had no clue how the point system worked. Bonus points for the stay were not recorded and I had to go through a dispute process. Preferences... More 

Helpful?
1 Thank Sandra P
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review. We apologize for this experience and would like to make this right. This is not the way we desire to serve you as our guest. Please consider reaching out to out General Manager and allowing her to offer an alternative to this ending. You can reach her at 940.808.0600. Thank you, Hotel Staff More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 27, 2016

The hotel is in a good location, if it weren't for road construction. They can't help that. Denton is a great community with lots of fun things to do. This hotel is pretty close to the square - about a 10 minute drive. The hotel is well kept and clean. The only negatives I would say are that the toilet... More 

Helpful?
Thank Stevesto1
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you so much for your review and for staying with us! We are so glad that you found our hotel clean and comfortable. We strive for nothing less for our guests. So sorry about the noisy toilet! Please consider us again next time you stay in Denton. Safe Travels, Hotel Staff More 

Watkinsville, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 27, 2016

The good news outweighs the bad by a long-shot to be sure! First the good: Location. Perfect for us, as my daughter was having a baby at the Presbyterian Hospital 10 minutes away. This Holiday Inn Express is easy to find coming from DFW, and its only about 30 minutes from DFW. Staff. Friendly and knowledgeable about the area in... More 

Helpful?
2 Thank Flysqueeze
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

First of all, thank you for your review, we definitely appreciate your loyalty to us and look forward to seeing you again as well as everyone that you recommend us to. Second of all, we would like to apologize for all of the inconveniences that you experienced with us regarding the WiFi, fitness center and pool area. Rest assured that... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 26, 2016

My mom, myself and my 4 year old son were traveling to Denton from San Antonio to visit my great grandma. I originally tried to book this hotel when we planned the trip, but they did not have any employee rates at the time (I work for an IHG property in San Antonio) so my cousin suggested the Super 8... More 

Helpful?
Thank Amanda B
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you so much for staying with us, we appreciate your loyalty. We are so glad that you had such a great stay with us as we strive for all of guests to have. We're looking forward to seeing you again next time you're in the area! Safe Travels, Hotel Staff More 

2 reviews
1 of 5 stars Reviewed June 25, 2016 via mobile

I booked a room with a king size bed with Holiday Inn for a single night for my husband and I the Friday night prior to Father's day. When we checked into the room the carpet was soaking wet from the outer wall where the a/c unit was located all the way to the bed. When we packed our luggage... More 

Helpful?
Thank Elizabeth C
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for your review. We apologize for this experience. Please consider reaching out to our general manager and allow her to turn this negative situation around. Thank you, Hotel Staff More 

Austin, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 8, 2016

All was well with this hotel during our stay except when I checked in , I was told at that time the hotel charges a $25 fee which would be charged to my credit card and, if after I checked out and the maids checked the room and nothing was missing from the room, the $25 would be credited/refunded. I... More 

Helpful?
1 Thank LarryTX
kalee l, Front Office Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

We apologize for this issue. However, the 25 dollar policy for incidentals is actually on the wall of our hotel, as well as on the registration card where you initial by at the time of check in. We will make sure this is explained better in the future. Thank you for your feed back Safe Travels Staff at Holiday Inn... More 

1 review
5 of 5 stars Reviewed May 28, 2016 via mobile

I can't say enough about the staff if this facility. Our son was getting married here in the Denton area and we are from Alabama. We had so much to do to get ready for the dress rehearsal dinner and the staff here bent over backwards in every way to help our day be a very successful one! They even... More 

Helpful?
Thank Max G
kalee l, General Manager at Holiday Inn Express & Suites Denton - UNT - TWU, responded to this review

Thank you for allowing us to assist and serve you. Having you as our guest is our pleasure. Thank you for choosing our location! Congratulations to your son! Safe Travels, Hotel Staff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the centrally located Holiday Inn Express & Suites-Denton, Texas. You will enjoy all the benefits of this new Holiday Inn Express such as free hot breakfast and free high speed internet access. So be sure to Stay Smart and stay connected as we offer a business center with copy and print station! We are conveniently located near the Campus’ of University of North Texas (UNT) and Texas Woman's University (TWU). We are situated 35 miles North of Dallas and Fort Worth and a 10 minute drive from Texas Motor Speedway, so NASCAR fans are close at hand and near many fabulous restaurants and shopping areas. Our Corporate customers are just minutes away from business within 5 miles of the hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Denton - UNT - TWU

Address: 4485 N Interstate 35, Denton, TX 76207-3417
Location: United States > Texas > Denton
Price Range: $122 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Denton - UNT - TWU 2.5*
Number of rooms: 92
Reservation Options:
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Hotel Style:
#6 Business Hotel in Denton
#7 Family Hotel in Denton
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