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Howard Johnson Express Inn - Denton

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Howard Johnson Express Inn - Denton
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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Texarkana, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Wifi was not good, slow and would drop connection all the time. Any other issues or questions I had, were handled quickly and met my needs.

Review collected in partnership with Howard Johnson

Helpful?
Thank Trbanks
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. I am sorry for the issue with the WiFi connection and I thank you for bringing it to our attention.... More 

Oklahoma City, Oklahoma
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Be advised that there are multiple places where the pet fee is posted to be 15.00 per night but they will try to charge you 20.00 per night. Most of the rooms need to be renovated. The AC in our room sounded like two freight trains with 2000 cars each were passing by all the time. Someone that owns or... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank Jeff G
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will... More 

Wichita Falls, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Nice friendly service. Clean rooms . soft beds. Clean carpet. Sink and bathroom clean. No bed bugs.

Review collected in partnership with Howard Johnson

Helpful?
Thank pamelao539
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all looking forward to your next visit and hope it will be just as enjoyable. More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed 2 weeks ago

I checked in at 2 am, was working all night and needed to lay down till 6am so I could go back to work... they charged me a $40 deposit???? It took two days to get my deposit back!!!!

Review collected in partnership with Howard Johnson

Helpful?
Thank kennethk621
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for this review of our hotel. The $40 deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in the room they stayed in. Refund will be put back to your credit card after 3-5 business days or depends on how fast your... More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Upon check-in the poor service started. The desk worker couldn't find our reservation made via Expedia. I was looking on my phone for the confirmation # and he told us to go sit down and he would call us up when he was ready. We were the only people in the lobby! We finally got a room after Expedia called... More 

Helpful?
Thank Anita H
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It... More 

Lubbock, Texas
1 review
2 of 5 stars Reviewed July 11, 2016

The only redeeming quality of this hotel was the friendliness of the staff. Everything else was basically disgusting and unsafe. Luckily, the air conditioner sounded like a freight train, but at least it drowned out the sound of all of the unsavory activities going on all night. We booked this because they were pet friendly and had a pool. We... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank Y7186CEcindyb
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you... More 

El Paso, Texas
1 review
1 of 5 stars Reviewed June 24, 2016

Mattresses were dirty. Very little parking. Ac was blew air low even while on high settings. Not the best hotel we have stayed in.

Review collected in partnership with Howard Johnson

Helpful?
Thank DANIEL D
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for taking the time to leave such thorough and revealing feedback. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Denton

Address: 3116 Bandera St, Denton, TX 76207-3420
Location: United States > Texas > Denton
Price Range: $47 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Denton 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Howard Johnson Denton
Denton Howard Johnson
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