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Howard Johnson Express Inn - Denton

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Howard Johnson Express Inn - Denton
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132 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Oklahoma City, Oklahoma
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The room was clean, but very basic, no frills. They did require us to put down $40 just in case we were going to towels from the room.

Review collected in partnership with Howard Johnson

Helpful?
Thank jcS8273MV
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Dear jcS8273MV, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. Thank you for choosing our hotel. We hope to see you again soon. More 

Denton, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

Never stay there again! People walking up and down the halls all night. Bad neighborhood with drug selling going on . Horrible smell and decor!

Review collected in partnership with Howard Johnson

Helpful?
Thank 817billym
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Hi 817billym, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I... More 

Texarkana, Texas
1 review
3 of 5 stars Reviewed August 19, 2016

Wifi was not good, slow and would drop connection all the time. Any other issues or questions I had, were handled quickly and met my needs.

Review collected in partnership with Howard Johnson

Helpful?
Thank Trbanks
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

We want to apologize for the issues that you experienced, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still able to enjoy your stay. I am sorry for the issue with the WiFi connection and I thank you for bringing it to our attention.... More 

Oklahoma City, Oklahoma
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 11, 2016

Be advised that there are multiple places where the pet fee is posted to be 15.00 per night but they will try to charge you 20.00 per night. Most of the rooms need to be renovated. The AC in our room sounded like two freight trains with 2000 cars each were passing by all the time. Someone that owns or... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank Jeff G
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your review. We apologize for any inconvenience you experienced due to the noise level of the hotel. We strive hard to maintain a quiet and family friendly environment, but we can not control the actions of our guests. In the future, please speak with our front desk staff if there is too much noise, and we will... More 

Wichita Falls, Texas
2 reviews
5 of 5 stars Reviewed August 9, 2016

Nice friendly service. Clean rooms . soft beds. Clean carpet. Sink and bathroom clean. No bed bugs.

Review collected in partnership with Howard Johnson

Helpful?
Thank pamelao539
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all looking forward to your next visit and hope it will be just as enjoyable. More 

Atlanta, Georgia
1 review
3 of 5 stars Reviewed August 7, 2016

I checked in at 2 am, was working all night and needed to lay down till 6am so I could go back to work... they charged me a $40 deposit???? It took two days to get my deposit back!!!!

Review collected in partnership with Howard Johnson

Helpful?
Thank kennethk621
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for this review of our hotel. The $40 deposit is for the incidental deposit which is 100% refundable to the guests if there are no damage/s is/are found on the amenities, electronics etc. in the room they stayed in. Refund will be put back to your credit card after 3-5 business days or depends on how fast your... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 26, 2016 via mobile

Upon check-in the poor service started. The desk worker couldn't find our reservation made via Expedia. I was looking on my phone for the confirmation # and he told us to go sit down and he would call us up when he was ready. We were the only people in the lobby! We finally got a room after Expedia called... More 

Helpful?
Thank Anita H
sa844shj, Guest Relations Manager at Howard Johnson Express Inn - Denton, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Denton

Address: 3116 Bandera St, Denton, TX 76207-3420
Location: United States > Texas > Denton
Price Range: $46 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Denton 2*
Number of rooms: 77
Reservation Options:
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Also Known As:
Howard Johnson Denton
Denton Howard Johnson
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