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Holiday Inn Express Hotel & Suites Denison North

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Holiday Inn Express Hotel & Suites Denison North
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I mafe my reservation for the wrong date and was a no show. I showed up the nex t day. The hotel did not change me for the previous night. The front desk staff was very helpful fixing my mistake. One more thing the breakfast is great.

Helpful?
Thank Michael F
Summerville, South Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

Let me start with the only positive thing: the breakfast was good. That's it. Other than that, this hotel has NOTHING going for it. We walked into our room and I went to the bathroom. I peeked into the shower and there was BLACK MOLD covering the caulking in the shower. I called the front desk and they had us... More 

Helpful?
Thank Casey M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Casey M, Thank you for being our guest and for taking the time to share your comments. We are glad to know that you had a satisfying breakfast. However, we sincerely apologize for the shortcomings particularly cleanliness of the room and facilities were below par. Rest assured, your feedback will be treated very seriously and we will work diligently... More 

2 reviews
2 of 5 stars Reviewed July 2, 2016 via mobile

I have stayed in several Holiday Inn Express hotels and have always enjoyed my experience. However, the experience at this hotel was not the same. Upon our arrival, we had hair in several places throughout our shower. The toilet ran nonstop. We were placed in a room right by the elevator which seemed extremely convenient since we were in and... More 

Helpful?
Thank Carmen M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Carmen M, Thank you for your loyalty in choosing Holiday Inn Express for your travel needs. We appreciate to hear feedback from our guests as this guides us in monitoring and improving areas that may benefit from additional attention. Please accept our apologies for the issues you had during your stay, especially with the bathroom cleanliness, fitness center and... More 

Dallas, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 30, 2016

I really like everything else about the hotel - good location, non-smoking, huge room, clean, friendly staff, good price. I've literally worked 30 years traveling as a road warrior - hitting all 50 states along the way. Thousands of motels/hotels - but this mattress is like laying on cement. Cheaply made, hard as a rock. (Unless I just got the... More 

Helpful?
Thank Rick F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Rick F, Thank you for taking the time to leave us with your feedback. I deeply apologize for any inconvenience you may have experienced due to our mattress. It is truly regrettable that this has affected your overall satisfaction with our hotel. I truly would have preferred you had a more comfortable stay. Nevertheless, rest assured that your comments... More 

Santa Fe, NM
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 25, 2016

I Stayed at this Hotel rather than the Hilton Gardens (where I usually stay) because this hotel had an indoor pool. When we arrived we discovered that the pool was closed for service, the TV in the exercise room was out- of- service and the coffee was cold ( out of service coffee pot?). The vending machines only sell drinks,... More 

Helpful?
Thank mcficke
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear mcficke, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the front desk service. However, we’re sorry we fell below your expectation regarding the pool closure, fitness center amenities and vending machines. We will address these concerns. We take all reviews... More 

Clarksville, Tennessee
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 22, 2016

I stayed here twice. Once when I attended a concert in Durant OK (it was the cheaper IHG property that a discount I had worked with) and once when movin down to Texas. I had a pleasant time both times. It was very quiet and the breakfast for being free was nice and warm, not stale and not cold. The... More 

Helpful?
Thank T N
Houston, TX
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed April 10, 2016

I checked in late and went straight to bed. Check in was quick and breakfast was very good. The room was very clean and the parking was very convenient. No complaints. The AC wasn't very powerful but it was fine.

Helpful?
Thank RogerTheChipGuy
Columbus, Mississippi, United States
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed February 22, 2016

I stayed at this hotel with a school group. First the good--my room was nice, quite, and when I arrived-clean. The staff was friendly, lobby ok, breakfast about what you would expect. Now the bad--one of the parents with us had a tick on her pillow. Rather than changing the bedding the solution was to simply take the pillow. The... More 

Helpful?
Thank Tom V
Spencer G, General Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Tom V, This type of feedback is exceptionally rare at our property and immediately grabs our undivided attention. Please accept our sincerest apologize for this experience. We are working closely with our executive housekeeper to hire in new talent, and retrain existing talent to ensure nights like this do not occur. We appreciate your candid feedback and cannot wait... More 

Granbury, Texas
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 17, 2016 via mobile

One of the BEST places to stay in Denison TX. The staff was excellent and helpful. The rooms were big and clean. The breakfast was great. I will definitely stay here again on my next trip too Denison. I will also highly recommend the hotel if you are going to Denison.

Helpful?
Thank Jason W
Spencer G, General Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear Jason W, Thanks for the 5 Stars! You hit so many important points here I couldn't have said it any better myself! Of all of these I am most proud that you mentioned your appreciation for excellent staff! Without them, we are just a building! Thanks again, Jason W! Best regards, Spencer Gendron General Manager Holiday Inn Express Denison... More 

Plano
1 review
5 of 5 stars Reviewed February 8, 2016

When I booked my room I was told it was a lot bigger and different the way they described it, and I paid for it it was little space and not what was described with a dirty tub, I was lied to by reservations

Review collected in partnership with this hotel

Helpful?
Thank chinathompson
Spencer G, General Manager at Holiday Inn Express Hotel & Suites Denison North, responded to this review

Dear chinathompson, Thanks for the 5 stars! You must have really been "wow'd!!!" by our facility and staff to award us such a high score even though there was a mistep during the reservation process! Thank you for this invaluable feedback; we can't wait to see you next time, chinathompson! We appreciate the opportunity to improve our room descriptions! Best... More 

Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

Management photos: Courtesy of the property manager

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Business Center/Function Rooms (1)
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Other (3)
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
All New Lake Texoma Hotel Features Excellent Facilities Enjoy comfort at the Holiday Inn Express Hotel and Suites Denison North - Lake Texoma situated in Denison, Texas. Our Denison hotel is located just a few miles from Lake Texoma. Families will love staying at our Denison hotel, located off I-75 near the Texas/Oklahoma border. We offer convenient access to numerous local attractions, including the birthplace of Dwight D. Eisenhower, Lake Texoma, shopping at major retail outlets and nine beautiful city parks. Other nearby activities include the Hagerman National Wildlife Refuge and the historic downtown arts district. Business travelers appreciate the comfortable accommodations at our hotel in Denison, TX. Situated just outside town, we are within a short distance of many large companies such as Starr Aircraft, Texoma Medical Center, Alcoa Building Products, Texas Instruments and the Kwikset Corporation. Business travelers lodging in our Denison hotel can utilize both our meeting facility and 24-hour Business Center. While staying at our choice Denison, Texas hotel, enjoy amenities including a heated, indoor swimming pool with spa, a modern Fitness Center, 24-hour convenience store and our complimentary hot breakfast bar. Book your reservation now to take advantage of our great Lake Texoma hotel rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Denison North

Address: 715 N Point Lookout Dr, Denison, TX 75020-1262
Location: United States > Texas > Denison
Price Range: $85 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Denison North 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Denison North
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