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Red Roof Inn Dallas-Richardson

13685 N Central Expressway, Dallas, TX 75243
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Red Roof Inn Dallas-Richardson
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53 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

This is a good place to stay for a few nights. The rooms were clean, the bed was comfortable, and the government discount helps (saved $20). There was a "antique smell" but a candle fixed that up within the hour. The only downfall I see is the room having paper-thin walls. Having the Denny's across the parking lot made for... More 

Helpful?
Thank Mario B
Texas
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The rooms are in need of repair. Our door had atleast a 1/2" gap. There was a small roach on our floor that did not get swept up the next day. There was also a roach that was 3" long on the bathroom floor. They also left it. The breakfast was so limited. They didn't keep things stocked as people... More 

Helpful?
Thank bshondo
Roswell
Level Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 27, 2015

I have been staying at this location for years more out of proximity to where I work when in the area and have to give them high marks in maintaining and improving their offering. Bassed on prior stays I was almost dreading the uncertanty of arriving late with no last minute alternatives. After being so pleasantly surprised I slept very... More 

Helpful?
Thank Mitch P
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2015 via mobile

The staff is super friendly and extremely helpful. They are also renovating rooms with beautiful hardwood flooring, plasma TVs, and completely replacing every item in the bathroom including the sheetrock walls. The remainder of each room is getting new paint, new furniture, and new light fixtures. I believe nearly all the rooms are finished. I appreciated the included light breakfast... More 

Helpful?
1 Thank jimsouder
Karnail S, General Manager at Red Roof Inn Dallas-Richardson, responded to this review

Dear James ,We would like to thank you for taking the time to review and for your positive feedback. We strive to offer our guest with high- quality accommodations and services. We are pleased to hear about your experience. Once again, we appreciate your time and we hope to see you guys soon!!! Best Regards, Karnail Singh More 

1 review
5 of 5 stars Reviewed March 21, 2015

Staff is very cooperative and helpful. Rooms are very nice and clean.i like this hotel so much that every time I visit texas this is the only hotel I m going to stay and more to it I m going to suggest my friends to stay their. staff member are helping in all manner. So I give this hotel 5... More 

Helpful?
Thank jp12345637
2 reviews
5 of 5 stars Reviewed March 18, 2015

I have reserved one night at this hotel for my business trip, I have reach at 4 PM and staff was very friendly when I have done process of check in , they have given me a lots of information to visit after I finish my business meeting, It was very nice room and as per review on this hotel... More 

Helpful?
Thank JBurson25
Newark, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 14, 2015

This is the worst (not arguably!) place I have ever stayed. The room is dirty, the sheets are dirty and I found some hairs on the sheets. There seems no sound proof; I can hear people talking in other rooms and somebody's flushing of toilet woke me up--to write this review. I have booked two nights' stay and now I... More 

Helpful?
2 Thank Feng M
Karnail S, General Manager at Red Roof Inn Dallas-Richardson, responded to this review

Dear Feng Thank you very much for your recent stay at Red Roof in Richardson, TX. I am quite surprised by your feedback and wish you brought it to our attention prior to leaving the hotel. Further, please accept my sincere apologies that your stay was less than satisfactory. Thanks again Feng for your time, and please be assured I... More 

Lubbock
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

We had booked a non-smoking room. When we got to our room there was an ash tray and the room had a strong smoke odor. Not only that but there was toilet paper in the peep hole and the curtains had been thumb tacked to the wall. This was after midnight when we arrived and we had to move to... More 

Helpful?
Thank EmDixon
Karnail S, General Manager at Red Roof Inn Dallas-Richardson, responded to this review

Thank you very much for your recent stay at Red Roof Inn, Richardson TX. We greatly appreciate your feedback on our newly renovated hotel. Please know your feedback is extremely important to us and is given highest level of priority. I have discussed your comments with regard to smoking room and knocking on door at 3:00AM in morning where we... More 

Central Texas
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 8, 2015

I needed a Motel in the Richardson area that would accept pets and this Red Roof Inn was the only one I could find. I was pleasantly surprised to see the nightly rate was half as much as all the surrounding hotels! The location, near a major intersection of freeways, is very convenient to the local businesses and is an... More 

Helpful?
Thank ik04
Stillwater, ok
Level Contributor
203 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed January 11, 2015 via mobile

Stop here on our way to Galveston. The price was right but the room was not very clean. A reddish stain on the bed spread and a pillow case. And there was tinkle sprinkle on the tile next to the commode when we arrived. Hotel was a bit run down and could definitely use some maintenance

Helpful?
Thank Electraglide_rider
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