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The Westin Galleria Dallas

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#8 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
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1,143 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Reviewed May 21, 2015 via mobile

Great location and amenities. Close to just about everything. I have stayed at this hotel several times and service is always top notch. Rooms are clean and comfortable. Always my first choice when staying in this area for business. If traveling with family lots of activities to keep them busy in the general area. A girls dream for shopping.

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Helpful?
Thank Dreaming4trvl
San Antonio, Texas
Reviewed May 19, 2015 via mobile

Being attached to the Galleria Mall is a big plus when I visit Dallas for business when traveling with family. While I'm in meetings, my family can entertain themselves shopping and ice skating in the mall. The rooms are modern and comfortable. Service is always top notch and parking is always available.

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Thank Chuck R
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi there Chuck R., Thank you for choosing The Westin Galleria Dallas and thank you for taking time to tell others about your stay. It seems you and your family had a great time during your trip to Dallas, and had time to take advantage of all the wonderful shops and attractions Galleria Dallas has to offer. We definitely appreciate...

Northridge, CA
Reviewed May 19, 2015

Found this hotel via Hotwire where I always seem to get the room at the end of the hall. That said, this is a very nice, upscale property with valet parking ($28/ night) that anchors one of the arms of the three-level Galleria mall. You do not have to leave the hotel to enter the mall on the first or...

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Thank GenoNorthridge_CA
San Diego, California
Reviewed May 15, 2015

I had a wonderful stay at the Westin Dallas at Galleria Mall. You would never think this hotel was built over 20 years ago as it has been brilliantly renovated and is very fresh and modern. The gorgeous lobby is located adjacent to the mall. There is a parking lot outside. I never had a problem parking there (free!) but...

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Thank everyshadeofblue
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Californian, Wow! We can't thank you enough for your review. We've shared all your kind words with our Westin family and look forward to creating many more memorable stays for you. We must say, if you loved the lobby and guest rooms, you must return this holiday season after our lobby and room refresh is complete. We guarantee you'll...

Floydada, Texas
Reviewed May 15, 2015

This hotel is truly beautiful, elegant, and relaxing. It has a beautiful scent when you enter the lobby. The registration staff was knowledgeable and very friendly. I felt secure in my room due to needing a room key to go to the room floors of the hotel. My room had a great view and was luxurious as well as relaxing....

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Thank SherreG2015
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hello Sherre G., An excellent stay calls for an excellent review! Thank you so much for sharing your experience with others, and welcome to the SPG family. Starwood really has the best loyalty program around. Enjoy all your SPG perks and visit us again very soon. (Hint: The holidays are the perfect time plan another stay at the Westin Galleria....

San Antonio, Texas
Reviewed May 15, 2015

Amazing is probably the best word that can describe our trip to the Westin! We came in to town specifically for the American Girl store so the Westin was the most convenient because of its perfect location. However, they catered perfectly to our weekend with their AMAZING American Girl Package. When we checked in the staff was so amazing and...

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Thank Candice T
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello fellow Texan, Thank you for choosing Westin Galleria Dallas for your exciting trip to the American Girl Store, and thank you for your kind review. It sounds like the package was the perfect accessory to an already amazing trip for you and little one. Our goal is to make each girl (and her doll) feel like royalty, as we...

Dallas, Texas
Reviewed May 11, 2015

This was my first stay at the Westin and it will not be my last!! The staff was great, the room was immaculate, the guests were quiet and considerate and the hotel restaurant food was delicious!! I love the fact that you offer rental gym clothes and shoes and the rooftop pool was fabulous. Ill certainly be back!!!

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Thank Deetai7
GMJohnEverett, Public Relations Manager at The Westin Galleria Dallas, responded to this review

Hello Deetai7, I am so glad you had a blast during your first stay, and hopefully not your last, at Westin Galleria Dallas. Amazing guest experiences is what we're all about, and we agree, being able to lighten your travel load and use our awesome New Balance workout gear is convenient! We welcome you back to your Dallas Westin home...

Akron, Ohio
Reviewed May 8, 2015 via mobile

I'm an SPG girl (Starwood Preferred Guest) and I've always liked Westins and this lived up to the brand promise. Refined low-key luxury and impeccable service. I brought a party of 8 to "The Second Floor" on premise restaurant and the food was fresh and very delightful. I wish the chef (who kindly stopped by to check on us) prepared...

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Thank KathleenML
Reviewed May 7, 2015 via mobile

This was an awesome hotel to stay at. Very courteous & friendly staff. The rooms were very big & spacious with awesome amenities. When we arrived there to check in we were given an upgrade to our room at no cost, it was great! The rooms are very clean & well cared for/maintained. All staff does such a great job...

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2Thank DanEspy
GMJohnEverett, General Manager at The Westin Galleria Dallas, responded to this review

Hi DanEspy, "Totally awesome" is exactly what we want to hear! Thanks for the great review. Come back very soon. All the best, Greg White, General Manager

Reviewed May 7, 2015

I stayed at The Westin Galleria for a conference. The guest rooms are very large and nicely decorated, bed linens are super comfortable. The conference area was very nice and perfect for the educational program I was attending. The Oceanaire restaurant is outstanding, I ate dinner there every night I was a guest at the hotel. The room service was...

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2Thank Bethany N
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $164 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#6 Family Hotel in Dallas
#6 Green Hotel in Dallas
#7 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Galleria Dallas staff and other travelers.
14 questions
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“#1416-1417 those rooms and that side of hotel, has a great sunset.”
 of 5 bubbles susiahoenig, 1 week ago | Read review
“quiet floor, wheelchair accessible, delicious food, comfortable bed, conveniently located”
 of 5 bubbles A_Tebow, 3 weeks ago | Read review
“every option good”
 of 5 bubbles jpitts2017, Feb 15, 2017 | Read review
“Get One of the SPG Floors on an Upper Level”
 of 5 bubbles hcarnaby, Jan 23, 2017 | Read review
“"Corner" suites (XX05) have great views both east and west”
 of 5 bubbles jabc, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question