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The Westin Galleria Dallas

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#7 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
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1,163 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
Stittsville, Canada
Reviewed December 6, 2015

Conveniently attached to the Galleria Dallas Mall, giving you several options for food - at the same time, that means you’re competing for parking spots with shoppers during key times. However, I’m impressed that the Westin doesn’t charge for parking. I booked a Sky View room, although I don’t believe I’ll do so again. They’re located on the top floor,...

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Helpful?
1Thank Jeff R
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Jeff, Thank you for taking a moment to tell us about your most recent stay at The Westin Galleria. We are happy to hear you enjoyed the hotel, overall. Regarding the Sky Room, we are aware we have a few challenges, which is why we are addressing them in our current rooms refresh. Next time you're here the Sky...

Dallas, Texas
Reviewed December 4, 2015

We did a local getaway for our 25th Anniversary and decided to stay at the Westin since I had been to conferences there. I had booked a top floor room for the night but was upgraded to a suite on the same floor. This was an unexpected surprise and made the stay perfect. The hostesses in the Executive Club were...

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Thank andrew s
Queens, New York
Reviewed December 3, 2015 via mobile

I stayed here on black Friday and I had a very pleasant stay. It is actually located in/attached to the galleria shopping mall which makes shopping and fast food snacking very easy. The room put me in mind of a 4 star casino hotel with a very large room comfortable bed and very nice bathroom with a great shower. If...

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Helpful?
Thank Dan1349
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Dan, We sincerely appreciate your great review and are happy to hear you enjoyed your experience at The Westin Galleria Dallas. We hope you got some great shopping deals on Black Friday and invite you back again soon. Regarding the Wi-Fi we give complimentary access in all our common areas (restaurant, lobby, etc.) as well as to our Platinum...

Seattle, Washington
Reviewed December 1, 2015

I love when hotels are connected to shopping centers because it makes it easy to go shopping and eat at restaurants when I'm traveling for business. This hotel has fantastic staff. They have always gone out of their way to make me feel appreciated as a SPG platinum member. The concierge lounge is probably one of my favorite features of...

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1Thank heatherita711
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Heatherita711, We love hearing from our business travelers! We work very hard to ensure your stays with us are flawless, because we know being a road-warrior is hard, and giving you a little sense of home makes it just a bit easier, when you are traveling. I am glad you enjoyed our location, stay and especially our Westin team....

Little Rock, Arkansas
Reviewed November 29, 2015 via mobile

Fabulous hotel! The rooms are large and modern. The shower is wonderful - beds are very comfortable. The restaurant in the lobby, The Oceanaire, if a great place to eat seafood. The bistro bar on the second floor is very upscale and friendly. Location can't be beat!

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Thank lueytucker
Hollywood, Florida
Reviewed November 25, 2015 via mobile

I was here for four days. Room is great. Attached to galleria mall so I never went outside. Client building is also attached. Not sure if that's a good thing or not! But I had a nice view! LOL. Service is excellent. I certainly recommend this hotel. Restaurants in hotel are high end. Great seafood. Mall restaurants are typical chains.

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Thank Alex080856
Saint Simons Island, Georgia, United States
Reviewed November 24, 2015

What a great place to stay. The location is amazing with virtually Everything you want right at your fingertips. The facility is very well maintained and continues to improve with various renovations. And the staff is way over the top--from the greeting outside as you arrive, to the efficient and helpful front desk, to the friendly bellmen, and the outstanding...

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Thank Herdlinger
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Mr. Herdlinger, First I have to say, thank you so much for your kind words. We truly appreciate your loyalty to The Westin Galleria Dallas, and look forward to making each stay better than the last. Thank you for recognizing our team's passion for customer service. We welcome you back often and look forward to surprising and delighting you...

Houston
Reviewed November 24, 2015 via mobile

Since the last time we were here they have replaced all of the carpet, updated the walls and lighting in the hallways, and given the common areas a beautiful refresh. It's lovely! This property never disappoints from the free self parking to the great executive lounge and kind staff. Always a pleasure

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Thank RyanL99
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello RyanL99, Thank you for your loyalty to our hotel and thank you for your great review! We are thrilled you noticed and love our recent refresh. Our goal is to keep our property clean, up-to-date and perfectly hospitable for all our guests. Be sure to come back again soon, so you can see the completed refresh, being revealed Spring...

Houston, Texas
Reviewed November 22, 2015

This is my favorite hotel in Dallas!! Great location, great restaurants and shopping in the Galleria! The club lounge is the best - both of the ladies who work there are awesome and provide outstanding service! This is the only place I will stay in the Dallas area. This hotel also has a great, very spacious gym. All around the...

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Thank Cynthia G
Sudbury, Canada
Reviewed November 22, 2015

I don't think there is a tree within 10 miles of this hotel, so you better like concrete. The hotel itself is beautiful, and it borders directly onto the Galleria mall, a high end, swanky mall, with lots of beautiful people. If you goal is to find a base to go shopping then this is your hotel, other than that,...

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Helpful?
Thank Steve L
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for taking time to review your stay at our hotel. I am saddened you weren't thrilled about your stay. Although we are in the middle of the city of Dallas, there are quite a few trees around our area. If you haven't seen the tree-lined parameter in during the holidays, it's a must. We wrap our...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $158 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#6 Luxury Hotel in Dallas
#6 Green Hotel in Dallas
#6 Family Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Galleria Dallas staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The top floor have more to offer.”
MareJer, 1 week ago | Read review
“Stay on the opposite side from the tollway.”
bgou, 2 weeks ago | Read review
“#1416-1417 those rooms and that side of hotel, has a great sunset.”
susiahoenig, 4 weeks ago | Read review
“quiet floor, wheelchair accessible, delicious food, comfortable bed, conveniently located”
A_Tebow, Mar 7, 2017 | Read review
“every option good”
jpitts2017, Feb 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question