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The Westin Galleria Dallas

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#7 of 200 Hotels in Dallas
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The Westin Galleria Dallas
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1,099 Reviews from our TripAdvisor Community

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Showing 1,078: English reviews
Houston, Texas
Reviewed August 31, 2015

I stayed here for a conference that was held at the hotel. The location inside the Galleria mall was also very convenient. The conference was held in Dallas in August which is about the hottest time of the year. Unfortunately, the air conditioning in my room was not capable of cooling the room adequately, or more importantly, reducing the humidity...

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Helpful?
1Thank Jon5839
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Jon5839, Thank you for sharing your feedback about your most recent stay. We completely understand the need for cool AC, and are sorry your stay wasn't as pleasant as either of us would like. Did you reach out to our front desk team? We would have been more than happy to move you rooms, or have our engineers take a...

Reviewed August 30, 2015 via mobile

We were in town for my son's soccer league we booked the westin through priceline and loved our stay. The hotel was great and the mall attached was a great bonus. However the 2nd lounge was way over priced for breakfast. We would not eat there again! 60.00 for oatmeal, muffin, 4 pancakes and 2 scrambled eggs with a side...

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Helpful?
1Thank Amanda L
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for choosing The Westin Galleria for your son's soccer league trip. We are glad you enjoyed the room, but saddened you weren't impressed with our restaurant. Please know next time you're here, we offer many other options for dining such as In Room Dining, or the ample options just inside the Galleria. You don't even have...

Bloomfield Hills, Michigan
Reviewed August 30, 2015 via mobile

I usually stay at the hilton across the freeway, but this time I decided to stay here as I did not want to drive since my office in the same building as the hotel. The hotel is very nice, rooms were great, the gym is very well equipped. The bar on the 2nd floor is great and the restaurants attached...

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1Thank Sarmad K
Little Rock, Arkansas, United States
Reviewed August 29, 2015

Gorgeous Clean Room is the Best of Locations for our girls trip! Loved the complimentary cupcakes and lemonade! Could not have been more fun to shop till you drop then come right back in to our hotel.

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1Thank Malkat
San Jose del Cabo, Mexico
Reviewed August 25, 2015

We have been staying at the Westin on each and everyone of our trips to Dallas this year. It has become the absolute favorite hotel for our 3 daughters. I love it because the location is central to most places in Dallas . I am able to work a few hours at meetings, while I know that my family is...

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1Thank gringohill
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello gringohill, Thank you for your 5-star review. We appreciate your kind words and loyalty to The Westin Galleria Dallas. We've shared this review with our teams. They are thrilled to hear your feedback. See you again soon, Greg White, General Manager

San Francisco, California
Reviewed August 21, 2015

A warm welcome from a great front desk team! They acknowledge you as a returning guest and when checking-out they invite you back when visiting the North Dallas area. For single malt lovers, the 2nd floor restaurant has a very extensive selection representing various regions of Scotland. Rooms are very large and spacious.

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Helpful?
Thank Nick T
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Nick T., Thanks for the shout-out to our excellent team! We are happy to hear you love our property and enjoyed your time at The Second Floor by Scott Gottlich, as well. We DO have the largest whiskey collection in North Texas, and are avid about ensuring we have the best, highest-quality selection around. We love hearing great feedback...

Jackson, Mississippi
Reviewed August 20, 2015

Second time to stay at this hotel. The staff is friendly and professional. We had an issue with our room and the front desk promptly placed us in another room. The rooms are spacious and have a modern feel. We had club level access and Anna (from Croatia I believe) made us feel especially welcome. If back in Dallas we...

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Helpful?
Thank wheels13
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi traveler, Thanks for not only staying with us for your first time, but choosing to come back for a second visit. We love our returning guests, as we enjoy getting to know each and every one of them. We are thrilled to hear Anna made a great impact on your overall experience. She is definitely a coveted member of...

Washington, DC
Reviewed August 19, 2015

Walking in to the Westin Dallas Galleria was a breath of fresh air just hours after leaving the hotel by the same name in Houston. Pros: -Lounge had great breakfast and evening options (incl booze) and very nice lounge staff -Location is super convenient to grab a quick bite to eat -Nice platinum recognition with upgrade to "sky" room -Right...

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Helpful?
Thank SoundGuyDC
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello D.C. traveler, Thank you for your feedback of your overall stay. We love hearing from our guests to ensure we are providing the best hotel experience possible. It sounds like you really enjoyed your time hear. We hope you don't stay away for long. All the best, Greg White General Manager

Baton Rouge, Louisiana
Reviewed August 19, 2015

Always suspect of hotels attached to malls, but this one was great. Great restaurants, absolutely great bar (2nd floor), and nice rooms. No issues with any of the staff as all were very pleasant and attentive. The attached mall is no issue with regards to noise or traffic, and quick access to Starbucks or the Corner Bakery for breakfast.

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Thank apkinba
Walnut Creek, CA
Reviewed August 18, 2015 via mobile

I got the most basic room for $108 and was very pleased. The room was really large, clean, the bed was very comfortable and the weight of the bedding (a light duvet plus heavier duvet if you like ) was great. The pool area was pleasant (could have had someone out there for F&B service instead of having people call...

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Thank twoworlds
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Location: United States > Texas > Dallas
Price Range: $138 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Galleria Dallas staff and other travelers.
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club level was a great deal and the staff in the club was great.”
 of 5 bubbles kimberlyt257, 2 days ago | Read review
“Rooms overlooking North Dallas Parkway have good views and are very quiet.”
 of 5 bubbles Easttexan2010, 4 weeks ago | Read review
“there is a little gap at the bottom of the door so if you want a very quiet room ask for one at the end of the hallway.”
 of 5 bubbles 629nitak, Nov 1, 2016 | Read review
“If you must stay there, choose room with executive club access”
 of 5 bubbles FrancoisMontreal, Oct 26, 2016 | Read review
“choose a room on a higher floor to avoid noise from the mall.”
 of 5 bubbles 804raem, Oct 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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