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The Westin Galleria Dallas

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#7 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
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1,068 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Galleria Dallas
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Showing 1,046: English reviews
Conway, Arkansas
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 27, 2015

We stayed at this hotel for a few days so we could go shopping in the Galleria and at the American Girl Store. It was so nice to be able to stay and not have to worry about driving around for anything. We stayed in an Executive Level Club room. It was very nice and spacious. There was an issue... More 

Helpful?
Thank LynnKT
Little Rock, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2015

My family and I have stayed at this hotel many, many times over the years. But this last visit was over the top! We came down to Dallas to celebrate a very special occasion for our family. When Susan Ratliff, the hotel's concierge, found out why we were there she made this an extremely memorable experience. I've stayed at many... More 

Helpful?
Thank 614pm
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello SPG Platinum, Thank you for your loyalty to Starwood and thank you for this fine review. It's so great to hear we continue to blow each stay out of the water. We agree, Susan is truly an asset to our team. We've shared your kind words and hope you keep spreading the word about our hotel. See you next... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015 via mobile

Me and my GF stayed here for her birthday the staff was great the rooms are top notch the view was very good lots of windows very to little noise there's even a bar down stairs very clean they provide free make it your own Starbucks coffee they even allowed us a late check out of 1pm at no charge... More 

Helpful?
Thank Trino L
Albany, New York
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 22, 2015 via mobile

This is a beautiful hotel. Hotel staff was very accommodating and nice. . Great breakfast from the restaruant the mornings of my stay. Also, important to me is the fact that the Galleria Mall is in walking distance from the hotel.

Helpful?
Thank Dee B
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Dee B., Thank you for taking the time to write a review of your most recent trip to Dallas. We are so happy to hear you stay was enjoyable, but would love to know what will earn us the full 5 out of 5 stars. We strive for a perfect experience every time. We look forward to hearing from... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

I travel for business and this hotel is great. The front desk staff is courteous and efficient. The decor is visually pleasing and luxurious. The fitness area is spacious. I really like the fact that is attached to the Galleria (mall area)- lots of food options and nice for a quick shopping trip

Helpful?
1 Thank Marlea M
Orange County, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

I travel a lot and stay at Starwood properties for 90%+ of my hotel needs. From the moment I walked in the door at the Westin Galleria I knew this was going to be a good trip. Generally I can tell right away how this is going to shake out--typically it's average at best--but this was different. The hotel was... More 

Helpful?
1 Thank Kevin R
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Kevin, Wow! You have no idea how much your review means to our team. The entire Westin Galleria Dallas family appreciates your kind words and your new-found loyalty to our hotel. We can ensure a wonderful experience each and every stay and looking forward to your return. All the best, Greg White, General Manager More 

Mansfield, Texas
Level Contributor
187 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 15, 2015

Had a great stay for our anniversary! They upgraded us, helped with a great dinner reservation, and sent us some goodies to our room when we returned to make it a great night! Susan was outstanding as concierge and got us a weekend discount for our dinner despite the cert rules. Vickie did a great job getting me a nice... More 

Helpful?
1 Thank bahutch
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 14, 2015

Trip with wife and daughter for birthday weekend to mall and American girl store. If your looking for this type of trip, this is definitely the place to stay. Hotel is connected to mall and American Girl store is in same parking lot. We checked in and had no reason to leave the property. Everything you need for the weekend... More 

Helpful?
3 Thank James V
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello James V., First of all thank you for taking the time to write us a review. We appreciate you choosing The Westin Galleria Dallas and we appreciate you going above and beyond to spread the word. We are so happy your sweet little girl enjoyed the package and the amenities. We hope to have you back for many American... More 

Fort Worth, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed July 13, 2015

Check in process was outstanding, the front desk staff was extremely pleasant to deal with. The room was perfect, check in process was outstanding, the front desk staff was extremely pleasant to deal with. The room was perfectly everything was exceptional. Our entire stay there was fantastic. I would recommend the Westin Galleria to all of my friends to stay... More 

Helpful?
Thank dpitcock46
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello fellow Texan, Thanks for dropping us such a kind note. We are grateful for your loyalty and welcome you back anytime. Be inspired, Greg White, General Manager More 

New York City, New York
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 13, 2015

I stayed several times over the past few years at the Westin Galleria. I thought that service had improved during my last stay. The rooms are spacious with all amenities and they are nicely decorated. My only issue was that I found it difficult to regulate the hot/cold water in the shower. The bed/pillows were comfortable. Depending on where your... More 

Helpful?
1 Thank L D
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello New Yorker, Thanks for your review, and thank you for your loyalty over the years. I am sorry to hear you had hot/cold water issues during your most recent stay. Please ensure you always reach out to Service Express when something like this occurs, so we can get our engineers on it immediately, and can move you rooms, if... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Location: United States > Texas > Dallas
Price Range: $182 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Family Hotel in Dallas
#6 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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