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The Westin Galleria Dallas

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#8 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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The Westin Galleria Dallas
The Westin Galleria Dallas
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1,145 Reviews from our TripAdvisor Community

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Showing 1,123: English reviews
Houston
Reviewed November 24, 2015 via mobile

Since the last time we were here they have replaced all of the carpet, updated the walls and lighting in the hallways, and given the common areas a beautiful refresh. It's lovely! This property never disappoints from the free self parking to the great executive lounge and kind staff. Always a pleasure

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Helpful?
Thank RyanL99
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello RyanL99, Thank you for your loyalty to our hotel and thank you for your great review! We are thrilled you noticed and love our recent refresh. Our goal is to keep our property clean, up-to-date and perfectly hospitable for all our guests. Be sure to come back again soon, so you can see the completed refresh, being revealed Spring...

Houston, Texas
Reviewed November 22, 2015

This is my favorite hotel in Dallas!! Great location, great restaurants and shopping in the Galleria! The club lounge is the best - both of the ladies who work there are awesome and provide outstanding service! This is the only place I will stay in the Dallas area. This hotel also has a great, very spacious gym. All around the...

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Helpful?
Thank Cynthia G
Sudbury, Canada
Reviewed November 22, 2015

I don't think there is a tree within 10 miles of this hotel, so you better like concrete. The hotel itself is beautiful, and it borders directly onto the Galleria mall, a high end, swanky mall, with lots of beautiful people. If you goal is to find a base to go shopping then this is your hotel, other than that,...

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Helpful?
Thank Steve L
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for taking time to review your stay at our hotel. I am saddened you weren't thrilled about your stay. Although we are in the middle of the city of Dallas, there are quite a few trees around our area. If you haven't seen the tree-lined parameter in during the holidays, it's a must. We wrap our...

Tampa, Florida
Reviewed November 19, 2015

Coordinated and ran an event at the Westin Galleria Dallas, had a great experience in all facets of running the event from planning to execution. Banquets and Catering staff is very attentive and helpful, great with communication and timely with information in the planning of our event. On site banquets staff was great, always around and ready to help and...

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Helpful?
Thank BruceLP4
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Bruce, Wow! What a great review. Our Westin Galleria Dallas family can't thank you enough for your kind words, and taking the time to tell others about your great meeting experience. We strive to exceed expectations for all our guests, meeting planners and attendees, and it seems we hit a home run here. Thank you for choosing our hotel,...

Melbourne, Florida
Reviewed November 18, 2015

Beautiful hotel in a great location with everything you need in the immediate vicinity. Valets were helpful & pleasant. It is a bit far from AT&T stadium but perfect location if you want to make a weekend trip in Dallas

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Thank Casey E
SUNSHINE COAST AUSTRALIA
Reviewed November 17, 2015

My husband is SPG Plat so we were upgraded to a Corner Suite. It looks very nice but as usual in American hotels not enough lighting. The bathroom has a great deep bath and a separate shower, but the sink and mirror area is quite dark and not good for putting on make up. Luckily there is another small bathroom...

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Helpful?
Thank rojaan1
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Rojaan1, Thank you for choosing our hotel for your stay in Dallas. We appreciate your business and look forward to every opportunity to ensure you have a great stay. I am sorry to hear there were a few aspects of your room you weren't happy with. I do understand your frustration with having to move rooms. We wanted to...

New Jersey
Reviewed November 16, 2015 via mobile

Very nice hotel. Standard high quality Westin amenities including good room size, Starbucks in room, comfortable bed, and clean, comfortable bathroom and shower. The location is good for the nice attached mall, but not a location where you can walk and see the city. Good for a business meeting, as the mall has a few nice dining and shopping options.

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Helpful?
Thank NJPost99
Anderson, Indiana
Reviewed November 16, 2015

Check-in was a breeze. Front desk staffers were warm and friendly. Valet service was awesome. Even gave us some suggestions on things to do. We got in late, so we had room service after checking in. The pizza was delicious. Room was more than spacious enough for the two of us. Overall, a very comfortable hotel and I would reccommend...

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Helpful?
Thank Brian E
Fairfax Station, Virginia
Reviewed November 16, 2015

The Westin Galleria continues to represent a wonderful place to stay & shop at the mall. The rooms are very clean and modern and very comfortable. Service is great and really nice shopping is very close and convenient. Also close and convenient to lots of great restaurants. A super place to stay and play.

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Helpful?
Thank mwomble848
New York City, New York
Reviewed November 14, 2015 via mobile

Perfect business hotel. It must have been recently renovated, because my room was spotless and very comfortable. The entire hotel was quiet and cozy, perfect for a one night business stay. They were even able to provide workout gear and shoes for me, which was a nice bonus. Would happily return.

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Helpful?
Thank MIchaelP88888888
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $163 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#6 Family Hotel in Dallas
#6 Green Hotel in Dallas
#7 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Galleria Dallas staff and other travelers.
14 questions
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“#1416-1417 those rooms and that side of hotel, has a great sunset.”
 of 5 bubbles susiahoenig, 1 week ago | Read review
“quiet floor, wheelchair accessible, delicious food, comfortable bed, conveniently located”
 of 5 bubbles A_Tebow, 3 weeks ago | Read review
“every option good”
 of 5 bubbles jpitts2017, Feb 15, 2017 | Read review
“Get One of the SPG Floors on an Upper Level”
 of 5 bubbles hcarnaby, Jan 23, 2017 | Read review
“"Corner" suites (XX05) have great views both east and west”
 of 5 bubbles jabc, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question