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The Westin Galleria Dallas

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#7 of 200 Hotels in Dallas
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The Westin Galleria Dallas
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1,097 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Austin, Texas
Reviewed September 8, 2015 via mobile

Had the opportunity to stay at this property, and I have to say, I like it. The room was the right size, plenty of space to move about, and though the bathroom was a little small, it was just fine. Plenty of counter space and since the door slides, you are not dancing with the toilet to open and close...

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Helpful?
1Thank GB_InTexas
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Texas traveler, Thank you for taking a moment to share your experience with others. We know word of mouth is a powerful for a business like ours, so we appreciate the great comments, especially your mentions of our two great bartenders Mike and Jose. Regarding the power outlets by the bed, you're in luck. I'm sure you noticed our...

Tulsa, Oklahoma
Reviewed September 8, 2015

We've stayed here at different times and each time had been a great and wonderful experience. This time, we went for the Labor Day Weekend and checked out this morning. The staff were very helpful especially the front desk and the club floor staff. It was an enjoyable stay. We will definitely make The WESTIN Galleria hotel our Dallas hotel....

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Helpful?
1Thank t0yin02
Haughton
Reviewed September 8, 2015

I have stayed at this hotel a few times. It is very convenient and love being connected to the Galleria. The only drawback for me was no vending machines or "gift shop area". Great rooms, clean and comfortable beds. Highly recommend this location.

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Helpful?
Thank DouglasRW
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello DouglasRW, Thank you for choosing The Westin Galleria Dallas and thank you for telling others about your great stay. There are so many benefits to being attached to Galleria Dallas shopping center, like access to all the restaurants (there's also a convenient store on the 3rd floor of the shopping center), as well as the retail stores and gift...

Dallas, Texas
Reviewed September 7, 2015

Got a great service! From beginning till the end! Lovely rooms!! Super comfortable!! No noise! I mean I had a great night!! Thank you for making my anniversary a great weekend ,! I totally recommend it if you are in Dallas !!!

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Helpful?
1Thank Karensaund
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Karensaund, Happy Anniversary! I am so excited to hear we helped celebrate your special get-away for you and your loved one. Thank you for choosing The Westin Galleria Dallas, and thank you for allowing us to be a part of your memory. All the best, Greg White, General Manager

Dallas, Texas
Reviewed September 4, 2015

All of the employees at the hotel were GREAT!!--From room service to the "Second Floor Bistro" to "OceanAir," their wonderful restaurant with oyster bar!! The workout area was fully equipped and clean!! Their location connected to the Galleria Mall expands the shopping and dining experiences exponentially!! Wonderful experience!!

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Helpful?
1Thank Russell R
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Russell R., It sounds like you had a great trip. Thank you for taking the time to help spread the word about our hotel. We hope to see you back for a get-away, very soon. Be well, Greg White, General Manager

Reviewed September 2, 2015

My soon-to-be sister-in-law and I stayed at this location the weekend of her bachelorette party. The beds were super comfy and the staff was great! We enjoyed spending the day at the pool before the night of her party. The pool had cabanas, beach towels and pool toys.

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Helpful?
Thank Stephanie L
Fort Smith, Arkansas
Reviewed September 1, 2015

We took my niece to The American Girl Doll Store. The hotel does a special American Girl Doll package that has an adorable robe, slippers and bed for the American Girl Doll that she could take home. And of course that comes with turn down service for the doll. Over the top and completely adorable. We also had milk and...

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Helpful?
Thank LACH70
dallas, texas
Reviewed September 1, 2015

Spent an anniversary evening at the property and the experience couldn't have been better! The valet who parked our car started the stay with warm welcome and outgoing greeting. At registration Taj was personable and professional, even offering us some water during the check in process. He was also there when we asked about a some properties in the Albuquerque...

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Helpful?
Thank texascouple21
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Texascouple21, First of all, thank you for such a grand review. It's so great to hear from our guests, but we really revel in reviews like yours! Thank you for your mention of Taj, as well. He is a great asset to our team, and we're very glad you got the chance to experience his charm. We appreciate your...

Houston, Texas
Reviewed August 31, 2015

I stayed here for a conference that was held at the hotel. The location inside the Galleria mall was also very convenient. The conference was held in Dallas in August which is about the hottest time of the year. Unfortunately, the air conditioning in my room was not capable of cooling the room adequately, or more importantly, reducing the humidity...

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Helpful?
1Thank Jon5839
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Jon5839, Thank you for sharing your feedback about your most recent stay. We completely understand the need for cool AC, and are sorry your stay wasn't as pleasant as either of us would like. Did you reach out to our front desk team? We would have been more than happy to move you rooms, or have our engineers take a...

Reviewed August 30, 2015 via mobile

We were in town for my son's soccer league we booked the westin through priceline and loved our stay. The hotel was great and the mall attached was a great bonus. However the 2nd lounge was way over priced for breakfast. We would not eat there again! 60.00 for oatmeal, muffin, 4 pancakes and 2 scrambled eggs with a side...

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Helpful?
1Thank Amanda L
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello traveler, Thank you for choosing The Westin Galleria for your son's soccer league trip. We are glad you enjoyed the room, but saddened you weren't impressed with our restaurant. Please know next time you're here, we offer many other options for dining such as In Room Dining, or the ample options just inside the Galleria. You don't even have...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Location: United States > Texas > Dallas
Price Range: $138 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Galleria Dallas staff and other travelers.
9 questions
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Questions? Get answers from The Westin Galleria Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms overlooking North Dallas Parkway have good views and are very quiet.”
 of 5 bubbles Easttexan2010, 4 weeks ago | Read review
“there is a little gap at the bottom of the door so if you want a very quiet room ask for one at the end of the hallway.”
 of 5 bubbles 629nitak, 5 weeks ago | Read review
“If you must stay there, choose room with executive club access”
 of 5 bubbles FrancoisMontreal, Oct 26, 2016 | Read review
“choose a room on a higher floor to avoid noise from the mall.”
 of 5 bubbles 804raem, Oct 12, 2016 | Read review
“Make sure you get a highway-side room - the other view is even worse”
  • Courtesy tray with oversize Starbucks coffee bags
  • Amenity cabinet
  • Iron and board in the closet
  • Seating area
  • Bed
  • Large closet with thin bathrobe
  • Shower has no flow regulation
  • Work area
 of 5 bubbles JTCz, Oct 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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