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The Westin Galleria Dallas

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#8 of 197 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
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1,115 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
Reviewed October 29, 2015 via mobile

Absolutely great hotel as property is directly across from Occidental offices located near a mall for easy food access and even a bit a shopping once the work day is wrapped up. This is a great part of town where you can feel pretty safe enjoying a quick walk

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Helpful?
Thank Roquita C
Bethlehem, Pennsylvania, Usa
Reviewed October 26, 2015

Stayed at this hotel recently for a business conference. Check-in was a breeze. The room was beautiful, very clean and very large. The access to the Galleria Mall from both the 1st and 2nd floors was convenient. We had a private dinner on the 2nd floor. The service was good and the food was very good. Would definitely stay here...

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Thank Ann1047
Abilene, Texas
Reviewed October 24, 2015 via mobile

This hotel is one of our favorites. It is well appointed and extremely convenient to use as a home base while in Dallas because it is adjacent to the north tollway and I-635, not to mention that it is attached to a very good mall with plenty of shopping and dining options. Beds have always been good. I really like...

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Helpful?
Thank Tony C
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Tony C., Thank you for your consistent loyalty to The Westin Galleria Dallas and thank you for sharing your most recent and past experiences with the Trip Advisor family. It's reviews from guests like you that keep guests coming. We are proud to be your home away from home and thrilled you take advantage of and enjoy our Executive...

Dickinson, Texas
Reviewed October 22, 2015

Excellent staff and very attentive. check in was easy and parking for my vehicle was handled most efficiently - great atmosphere within the Galleria and close to many of the attractions in the DFW area

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Thank 957Fredw
Miami Beach, Florida
Reviewed October 19, 2015 via mobile

My pet peeves. It is quite unusual to see a single hotel stay violate all of them. But congratulations Westin, you managed to completely ignore your guests again. 1) no electrical outlets near the night stand. 2) need a card key to activate the elevator but it doesn't work so you end up eighteen floors from where you need to...

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2Thank Ben K
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello Ben K., Thank you for your feedback. I am sorry to hear your experience was subpar. Our focus is to ensure each and every guest has an outstanding experience, and are saddened we didn't deliver. After reading over the obstacles you encountered, I completely understand your frustration. I will say, we want to ensure the safety of our guests,...

League City, Texas
Reviewed October 19, 2015

Very nice hotel. Very professional staff. Close proximity to the mall is a HUGE plus. Great location for a conference/meeting. Close proximity to Dallas Love Field was a HUGE plus. Shuttle service to the hotel from Dallas Love Field was very convenient. Room was very comfortable and clean. The king bed was very nice and comfortable. Will certainly look forward...

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Thank South_Asia_Dreamer
San Francisco, California, USA
Reviewed October 17, 2015

This property definitely feels modern and one of the swankier Westin properties I've been in the US. Not much to the lobby as the property is connected to the shopping mall. The front desk has only a few counters but I was really impressed one night when I was in line at midnight and there was a queue with minimal...

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1Thank Victor W
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hi Victor W., Thanks for your kind words. We love hearing from happy guests. I am thrilled our hotel was ideal for your trip to the Big D, and look forward to having you back. We are about to completely refresh the lobby, so be prepared for a completely new look, next time you visit. Be well, Greg White, General...

Shamrock, Texas
Reviewed October 17, 2015

I must say this is one of my favorites when in Dallas. I found the hotel exceptionally clean, friendly and accommodating. Expect to pay for the luxuries and here you get them. I will certainly be back every chance I get. The rooms seem exceptionally quiet considering where you are (by the freeway and attached to the mall) and the...

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Thank Retired_in_MX
Reviewed October 13, 2015 via mobile

I reserved this room for one night and ended up staying five! It felt like an oasis resort. The staff treated me and my guest as if we were royalty. The view was breathtaking. I have never slept so good. This is indeed pure Luxury!

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Thank Tish L
sydney
Reviewed October 8, 2015

Again I can only rave how good this hotel is. Everyone is so friendly. Rooms are really nice. Club lounge is great. I mentioned that its our 26th wedding anniversary and they sent us chocolate strawberries and champagne. Its the little things that also impress me. Highly recommend this great hotel The pool area is also very relaxing. I love...

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Helpful?
Thank kodySydney
GMGregWhite, General Manager at The Westin Galleria Dallas, responded to this review

Hello KodySydney, Thank you so very much for your loyalty to The Westin Galleria Dallas, and thank for your kind review. We love sharing special experiences with our guests, and sincerely appreciate you letting us be a part of celebrating your 26 years of marriage. We look forward to the next big event - 30th anniversary vow renewal? Be inspired,...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 

Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Parkway, Dallas, TX 75240
Location: United States > Texas > Dallas
Price Range: $186 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin
Hotel Style:
#5 Green Hotel in Dallas
#6 Family Hotel in Dallas
#7 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Galleria Dallas staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“"Corner" suites (XX05) have great views both east and west”
 of 5 bubbles jabc, 1 week ago | Read review
“Try a top floor "Sky Room" for a cozy and romantic experience.”
 of 5 bubbles lonniem653, 2 weeks ago | Read review
“Ask fot the shopping center side to avoid traffic noises,.”
 of 5 bubbles trickumed, 3 weeks ago | Read review
“Club Level provides access to lounge which serves a great breakfast with healthy selections and evening hor d'oeuvres”
 of 5 bubbles DJVMD, 4 weeks ago | Read review
“High floors offer fantastic views over he city”
 of 5 bubbles Global_Citizen_YK, Dec 10, 2016 | Read review
5 of 5
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